Deluxe Room, 2 Double Beds, Non Smoking | Premium bedding, desk, iron/ironing board, free cribs/infant beds

Reviews of La Quinta Inn by Wyndham Fresno Yosemite

2.5 out of 5

Reviews

5.6
Rating 10 - Excellent. 173 out of 1008 reviews" "
Rating 8 - Good. 198 out of 1008 reviews" "
Rating 6 - Okay. 168 out of 1008 reviews" "
Rating 4 - Poor. 191 out of 1008 reviews" "
Rating 2 - Terrible. 278 out of 1008 reviews" "

5.6/10

Cleanliness

6.8/10

Staff & service

5.4/10

Amenities

5.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Maribel

Traveled with group
The hotel was close to our event venue.
Stayed 2 nights in Mar 2024
Response from Amber on Mar 25, 2024
Hi Maribel,Thank you for taking the time to give us a great comment, and glad we were the ones close to your event venue!Thank you again,

8/10 Good

Shannon

Liked: Staff & service
Customers are very rude when they get up in the morning they're talking loud standing by your door they don't know if you're asleep or up that's one thing it needs to be said please respect your neighbors while staying here other than that no problem
Stayed 1 night in Mar 2024
Response from Amber on Mar 22, 2024
Hi Shannon,I must agree with you that some people really do not have common courtesy and I apologize for those that did not respect those around them!I am glad to hear that your stay with us was satisfactory other than the other guests. Thank you for your feedback!

10/10 Excellent

Jackie

Business traveler, Traveled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
the girl who checked us in was so sweet and very helpful
Stayed 1 night in Mar 2024
Response from Front Desk Staff on Mar 20, 2024
Thank you for sharing with the front desk staff, glad to hear your check in experience was pleasant and accommodating.

10/10 Excellent

Anthony

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location to Selland arena.
Stayed 1 night in Mar 2024
Response from Guest Services on Mar 20, 2024
Dear Anthony,Thank you for sharing your feedback with our team. We are happy to hear that your stay was accommodating and the location was convenient. We hope to see you for any future bookings.

10/10 Excellent

Li

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location
Stayed 1 night in Mar 2024
Response from Management on Mar 12, 2024
Dear Li,Thank you for your feedback. We are happy to hear you enjoyed your stay. We hope to see you for any future bookings!

6/10 Okay

Valerie

Traveled with family and small children, Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The toilet smelled like it hadn't been cleaned in weeks and the rooms were a little outdated. The noise coming from people walking and talking loudly in the halls at about 2:30 AM felt like they were right in the room with us. Though I will say that the front desk staff was pleasant and helpful during our stay.
Stayed 1 night in Feb 2024
Response from Management on Mar 5, 2024
Dear Valerie,We are sorry to hear that you experienced these issues during your stay. I have shared your concerns with our Facilities Manager. We hope this does not impact any future bookings.

6/10 Okay

Nancy, Morro Bay

Liked: Cleanliness, staff & service, property conditions & facilities
1st day for breakfast hot gravy was brought out but the biscuits were frozen. Within an hour there was no meat or eggs. 2nd day very early there were no meat or eggs. There was plenty of bread for toast and waffle mix. Only one coffee caraft that emptied quickly.
Stayed 2 nights in Feb 2024
Response from Front Desk Team on Feb 23, 2024
Dear Nancy,We are sorry to hear that you did not enjoy breakfast. We hope this negative experience doesn't affect booking in the future! Have a great day!

10/10 Excellent

MAYELA

Stayed 1 night in Feb 2024
Response from Front Desk Staff on Mar 20, 2024
Thank you for sharing for feedback with the front desk staff. We hope to see you again for future bookings.

2/10 Terrible

Annie

Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing
Stayed 1 night in Feb 2024
Response from Front Desk Team on Feb 15, 2024
Dear Annie,We are sorry to hear that you did not enjoy your stay. I am unsure what issues you experienced, so we can correct them. Have a great day!

6/10 Okay

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean but the stairs and walkways should be better maintained. The elevator was broken so we had to carry everything upstairs. After taking our suitcases and belongings into our room, we noticed that the door wouldn't lock when it was closed. Staff couldn't figure it out and didn't have another room ready for us, so we had to walk downstairs and put everything back in the car so we could get to our event on time. When we returned after 11pm, there was only a room on the third floor, so we had to walk everything back up to the new room. The problems with the door lock and elevator were not the fault of the staff on duty and they handled things as well as they could. When checking out the next day, I accidentally left my charger in the room and my key stopped working. Housekeeping said they couldn't open the door so I could go back in, but the young woman at the front desk was nice enough to walk up to the third floor and get the charger for me.
Stayed 1 night in Feb 2024
Response from Management on Feb 13, 2024
Dear Trevor,Thank you for your feedback. I am sorry to hear that you experienced these issues during your stay. We are working on these issues and hope it doesn't affect your opinion of La Quinta. We hope you have a great day!

10/10 Excellent

ailish

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
pleasant stay !
Stayed 3 nights in Feb 2024
Response from Management on Feb 6, 2024
Dear Alish,Thank you for your feedback!Have a great day.

10/10 Excellent

Felicia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice and clean.
Stayed 1 night in Feb 2024
Response from Management on Feb 6, 2024
Dear Felicia,Thank you for your feedback!Have a great day.

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a calm and warm feeling I get every time I stay here. The rooms are very clean and in order. The beds are super comfortable which help me sleep like a baby. There is very little noise from other guests or the outside world. I have stayed here several times over the weekend and I haven't had any bad experiences whatsoever. The staff is very friendly, professional and kind. The service is great and breakfast is available with a variety of food items to choose from. The WiFi has no issues with slow connection. There are plenty of cable channels to watch during your stay. There's a microwave and a small fridge for added convenience. There's quite a bit of places to choose from that are near by, when it comes time to eat or have some leisure time. I recommend this place for its low rates and added comfort. Room availability is always reliable convenient. *****Full stars by me*****
Stayed 2 nights in Jan 2024
Response from Management on Feb 13, 2024
Dear Gabriel,Thank you very much for your feedback. We are very happy to hear that you enjoyed your stay. We hope to see you again for any future bookings! Have a great day.

10/10 Excellent

Thomas

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The location was convenient and the staff was friendly once they finally came to the front desk. I could only use 3 of the 6 drawers in the dresser. For some reason the other 3 would not open. The breakfast was very limited with only waffle mix, cold cereal and two pans that were emply that I assumed had scrambled eggs in one and some lind of meat in the other and this was at 8 am. When I first got there I walked around the hotel to get familar with the layout. I was in a room on the second floor. I went to the third floor looking for an ice machine and it looked like the third floor had not been used in quite some time with pigeons roosting everywhere and pigeon poop everywhere. This stay met the bare basics except for the lack of a breakfast. Fortunately there is an IHOP next door. I will look a little harder the next time I need a place to stay in Fresno.
Stayed 1 night in Jan 2024
Response from Management on Feb 1, 2024
Dear Thomas,Thank you for your feedback. As an exterior property, we are constantly trying to combat the pigeons and I apologize that it inconvenienced your stay. As far as breakfast is concerned we do offer a continental breakfast, and am sorry if it wasn't refilled in adequate time. I will talk to my breakfast hosts. I hope this doesn't negatively impact your views on all La Quinta's. I hope you have a great day!

2/10 Terrible

Ryan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Management on Jan 30, 2024
Dear Ryan,Thank you for your feedback. I apologize that you did not enjoy your stay. I am unsure what issues you experienced so we can try and correct them. Have a great day!

8/10 Good

Harry

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Generally good. However, I was not impressed with the breakfast was not well serviced.
Stayed 1 night in Jan 2024
Response from Front Desk Team on Jan 25, 2024
Dear Harry,I am sorry you had this experience. We did have a staff member call out and are sorry this inconvenienced your stay. We hope this doesn't affect your future stays. Have A great day!

10/10 Excellent

Francisco

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was great
Stayed 2 nights in Jan 2024
Response from Management on Jan 18, 2024
Dear Francisco,Thank you for your feedback! I am happy to hear that you enjoyed your stay! Please come back and see us for any future bookings!

8/10 Good

Jagbir singh

Liked: Cleanliness, staff & service, property conditions & facilities
Everything all good
Stayed 1 night in Jan 2024
Response from Amber on Jan 8, 2024
Hello Jagbir,Thank you so much for your feedback! We appreciate you!

8/10 Good

Herman Alberto Galindo

Traveled with partner
Disliked: Property conditions & facilities
The elevator was not working Little maintenance in the rooms
Stayed 2 nights in Jan 2024
Response from Management on Jan 9, 2024
Dear Herman,Thank you for sharing your feedback with our team. I am sorry that the elevator is out of service. Please know we are currently working on this issue. Have a great day!

10/10 Excellent

San Juana

Stayed 1 night in Dec 2023
Response from Front Desk Team on Jan 23, 2024
Thank you for your feedback!

8/10 Good

Chalee

Traveled with group
Liked: Cleanliness, staff & service, amenities
Response from La Quinta Team on Feb 10, 2024
Thank you for your feedback.

4/10 Poor

Lue

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Inconvenient
Stayed 1 night in Dec 2023
Response from Management on Dec 28, 2023
Dear Lue,Thank you for your feedback. I am not sure what the issue was, or what was inconvenient. I hope you have a great day!

10/10 Excellent

ARACELI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Response from La Quinta Team on Feb 10, 2024
Dear Araceli,Thank you for your feedback. We are happy to hear you enjoyed your stay with us. Please come back and see us for any future bookings!

8/10 Good

Efrain

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was helpful and friendly. The room was nice and clean. Good place to stay. I will return at another day.
Stayed 1 night in Dec 2023
Response from Management on Dec 28, 2023
Dear Efrain,Thank you for your feedback. Have a great day! We look forward to seeing you for any future bookings!

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort
Even a Motel6 room gets you a minifridge and micro
Is the first time I get a room with no microwave and no minifridge., the thermostat on the wall is not controlling anything , you have to go to the wall AC unit and push the buttons on it.
Stayed 1 night in Dec 2023
Response from Front Desk Team on Dec 28, 2023
Thank you for your feedback, we do have rooms with microwaves and fridges you would just need to request it. Sorry about the misunderstanding. Have a great day!

2/10 Terrible

Sarah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room standard
I asked for a non smoking room but it was definitely smoked in.
Stayed 1 night in Dec 2023
Response from Management on Dec 22, 2023
Dear Sarah,Thank you for your feedback. I am very sorry to hear this. All of our rooms are non-smoking however, sometimes people break that rule. Regardless, you should not have been given a room under those conditions. I offer my sincere apologies. Thank you, and have a great day!

6/10 Okay

Alejandro

Stayed 1 night in Dec 2023
Response from Management on Dec 22, 2023
Thank you for your feedback.

2/10 Terrible

Rael A

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Receptionist, was not hospitable. Elevator wasn’t working, & the one that was working was very dirty & smelled. Room was very dirty, cough was dirty, room smelled and smoke alarm was beeping. We will never stay here again.
Stayed 1 night in Dec 2023
Response from Management on Dec 20, 2023
Dear Rael,I am very sorry that the desk receptionist was not hospitable and the room was dirty. I will talk to the front desk agent and the housekeeping team. Have a great day!

8/10 Good

Michael, San Francisco

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023
Response from Management on Dec 20, 2023
Dear Michael,Thank you for your feedback! Have a great day!

2/10 Terrible

Hugo, Burbank

Traveled with family
Disliked: Cleanliness, property conditions & facilities
I had to change rooms twice. The first one was ok until the day after one of the beds was not made. They gave me another room where the heater was not working and the towels were used. Then they gave me another room where we found a bedbug. Finally the gave me an acceptable room with a minor problem, the water was not completely drained in the bathroom sink.
Stayed 2 nights in Dec 2023
Response from Management on Dec 19, 2023
Dear Hugo,I am sorry to hear that you had this experience. I did share your feedback with our Facilities Manager. We did have a third-party pest control company come out to inspect the room that you said had bed bugs, the pest control did not find any evidence of this. I will be happy to send you their report. Have a great day, and once again I am sorry that you had a negative experience.

10/10 Excellent

Da

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Management on Dec 12, 2023
Dear Da,Thank you for your feedback. We hope to see you for any future bookings!

10/10 Excellent

Teresa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Inn
We were there for a family funeral and coming back to the room almost felt like home we were so comfortable! Breakfast was awesome and the coffee excellent! Will stay again!
Stayed 2 nights in Dec 2023
Response from Management on Dec 12, 2023
Dear Teresa,Thank you for your feedback. We are so happy you felt so comfortable here and you enjoyed breakfast. Please come back and see us for any future bookings!

2/10 Terrible

orlanda, carpinteria ca

Stayed 1 night in Dec 2023
Response from Management on Dec 28, 2023
Dear Orlanda,Thank you for your feedback. I am sorry to hear that you did not enjoy your stay. Have a great day!

10/10 Excellent

Hy spirit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Management on Dec 12, 2023
Thank you for your feedback! We hope to see you again for any future bookings!

8/10 Good

Abel

Business traveler
Liked: Cleanliness, staff & service, amenities
Everything was great at the property the only problem was the shower knob didn’t work properly.
Stayed 1 night in Dec 2023
Response from Management on Dec 5, 2023
Dear Abel,Thank you for your feedback. I am happy to hear that everything was great at the property. I am sorry about the shower knob. We hope to see you again for any future bookings!

8/10 Good

Dale

Stayed 3 nights in Nov 2023
Response from Management on Dec 5, 2023
Dear Dale.Thank you for your feedback!

8/10 Good

Paula Iqubal

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
Nice People and good location
Stayed 5 nights in Nov 2023
Response from Management on Dec 5, 2023
Dear Paula, Thank you for your feedback! I am so happy to hear that everyone was nice and you enjoyed the location. Please come back and see us for any future bookings!

8/10 Good

Gordon

Business traveler
Liked: Cleanliness, staff & service, amenities
The entry door to my room was malfunctioning so I had the employee at the front desk assist me. He showed me how to play with the handle in order for it to work. Needless to say it was a royal pain every time I left the room. . . . The area around the hotel was a little stabie. Lots of shady characters roaming around but the hotel has security on duty at all times.
Stayed 1 night in Nov 2023
Response from Front Desk Team on Dec 2, 2023
Dear Gordon,Thank you for your feedback. We are sorry to hear that there was issues with the door and that there were shady people in the area. We hope you you have a lovely day!Thank you

8/10 Good

keizo

Stayed 1 night in Nov 2023
Response from Front Desk Team on Dec 19, 2023
Thank you for your feedback!

6/10 Okay

Rowan

Stayed 1 night in Nov 2023
Response from Front Desk Team on Dec 19, 2023
Thank you for your feedback!

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Never Again...
This room was a disaster! The floors were not clean, the sheets had stains on them, the curtains had numerous small to medium sized holes, the furniture is extremely dated with the panels coming apart and the heating/ac unit was broken. The thermostat read "ERR" Definitely not as pictured on the website. I contacted customer ssupport to see if we could be released from the remainder of our stay, although i am fully aware that the booking was non-refundable it is at the discretion of the hotel to refund or not. Of course, they denied it. The area is a little sketch. I only felt safe because my husband was with us. Definitely will not be returning....
Stayed 4 nights in Nov 2023
Response from Management on Nov 29, 2023
Dear guest,Thank you for your feedback. I am very sorry to hear that you experienced this during your stay. However, I can resolve this issue because you posted this anonymously. If you would like to give management a call we can look into this. Thank you and have a great day!

4/10 Poor

Babey

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room keys were not working. Dirty hallways. I will never stay there again.
Stayed 1 night in Nov 2023
Response from Front Desk Team on Nov 29, 2023
Dear Babey,Thank you for sharing your feedback with our team. We are always looking for growth and improvement. We are very sorry to hear that you did not enjoy your stay. We are an exterior property and will take your comments into consideration. As for the doorlocks we are actively working on this problem. Have A great day!

10/10 Excellent

Mayra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay
Stayed 1 night in Nov 2023
Response from Front Desk Team on Nov 29, 2023
Dear Mayra,Thank you for your feedback. We are so happy to hear that you had an amazing stay! Please come back and see us for any future bookings!

2/10 Terrible

Waseem

Sorry, I’m not happy
Stayed 1 night in Nov 2023
Response from Front Desk Team on Nov 23, 2023
Dear Waseem,Thank you for your feedback. I am sorry to hear that you were not happy, I wish you had given more information on the issue so we can address this.

10/10 Excellent

Trina

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Front Desk Team on Nov 23, 2023
Thank you for your feedback!

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only aspect of this hotel I disliked was the poor variety of breakfast food options and the quality of the food. The food was quite basic and processed. On one day, there were no scrambled eggs or fruit salad. The hotel staff informed me ‘we ran out of eggs’. Because protein and fruit are the most important nutrients for a breakfast meal, this should always be available for guests. My breakfast meal therefore only consisted of starches.
Stayed 2 nights in Nov 2023
Response from Management on Nov 23, 2023
Dear Robert,Thank your feedback. We are sorry to hear that you did not enjoy the complimentary breakfast. We are currently upgrading our breakfast selection. We hope you give us another opportunity in the future!

4/10 Poor

james

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property was clean and the staff were good. The room window had a small hole and the tub was bad.
Stayed 1 night in Nov 2023
Response from Front Desk Team on Nov 16, 2023
Dear James,We are sorry to hear, that you experienced these issues during your stay. Thank you for letting us know. Have A great day!

10/10 Excellent

LOURDES

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Front Desk Team on Nov 16, 2023
Thank you for your feedback!

8/10 Good

Marco

Stayed 1 night in Nov 2023
Response from Front Desk Team on Nov 16, 2023
Thank you for your feedback!

10/10 Excellent

Alfonso

Traveled with partner, Traveled with pets
Liked: Staff & service
There were numerous homeless people laying around on the property. One homeless man was sleeping on the floor outside of a room. The grassy area for dogs had no poop bags available to pick up poop, therefore people were letting their dogs poop and just left it laying around. The staff were friendly and very helpful.
Stayed 3 nights in Nov 2023
Response from Front Desk Team on Nov 8, 2023
Dear Alfonso,Thank you for your feedback, we are so sorry to hear that you had a negative experience. This shouldn't have happened and we take these concerns very seriously. Have A great day!