Ratings based on 204 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
82% of guests recommend
3.5 Room cleanliness
3.7 Service & staff
3.3 Room comfort
3.3 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveler

better take another hotel in Fresno..

Posted Jun 22, 2014
not clean, very small room, the staff was not very motivated
3 out of 5
Recommended
for Everyone
by A verified traveler

Motel if you need to sleep somewhere

Posted Apr 23, 2014
They had gave me a room from a side of building that is directed into the street/highway and it is a rather dark place with a lot of bushes around. I hadn't feel very safe there, considering it was my first stay in american motel. ;-)
2 out of 5
by amu from Los Angeles

Great staff!!!!...& that's about it.

Posted Apr 15, 2014
Front desk is very helpful and nice. The room was not. There were stains on the comforter. A knob was missing off the a/c unit. Once in bed, i felt something at my feet which turned out to be hardened old lint and hair. Looked like a rat's trail and felt like rocks. We stayed 2 nights. When we came back to the hotel after our day out, only 1 bed was made.. Weird! The wash cloth from the night before that i hung on the curtain rod to dry, was still there. And there was only 1 new towel in the room. Just 1. I've stayed at plenty of Motel 6 chains, never have i stayed at one like this.
3 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Jan 1, 2014 on Hotels.com
5 out of 5
Recommended
for Everyone
by Mimi from San Francisco

So comfortable

Posted Dec 30, 2013
Personally, I loved staying here. The room was clean and the staff are all so nice to me. Hector was a big help. I felt completely comfortable. I don't understand why other reviewers were so disappointed. Nightly rates are low and I had a refrigerator and microwave in my room. Close to the motel is tons of restaurants and shopping places. Staff are quick to help me with any request I need and do it with such a good attitude. I will stay there again as soon as I'm back in the area. Thank you for a great experience. :)
1 out of 5
Recommended
by Doug from California

Disgusting

Posted Dec 2, 2013 on Hotels.com
This hotel is so out dated and gross that we will never stay at this location again.
Comment from Hotel Management
Feb 15, 2014 by Sheila, Hotel Management
Thank you for sharing your comments. I am sorry to here that your experience did not meet your expectations. We will be taking the appropriate measures to address the problem and prevent future occurrences.
1 out of 5
by Billy

Motel 6 On The Freeway

Posted Nov 19, 2013
Pros: The young man at the front desk, Hector, cooperated well with what he had to work with and that didn't seem like much.
Cons: Pretty much everything. They should at least update this Motel 6 to the 2000's.
Location: Shaw Ave and Highway 99. Fresno, Ca.
The room we were originally assigned was facing Highway 99, about 90 feet away, and was unbearably noisy. The young man working the desk was able to move us, but it was to a smoking room and the smell permeated everything including our sinuses. It is totally apparent that they allow pets which is fine, but there was a 6 inch "drag stain" on the carpet by the sink that should have been cleaned. There were two pillows for the king sized bed and the young man working the front desk was nice enough to bring us four more. The T.V. was old, outdated and the picture was terrible. One housekeeper in particular was rude to her own staff. I would have complained, but we were running late to a function didn't have time to try and find another hotel. I have stayed in a lot of Motel 6's over the years and this one was by far the worst. Until this place is upgraded I would stay away.
Comment from Hotel Management
May 31, 2014 by Sheila, Hotel Management
Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations. Please allow me to express my apologies. Please rest assure that we are taking the appropriate measures to address the problem and prevent future occurrences. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
4 out of 5
Recommended
for Personal Event
by an away guest from california

service

Posted Nov 14, 2013 on Hotels.com
Upon check in the little lobby area reaked of urine. The young man at the front desk was pleasant. Our room was okay. I did like the location of the room. We put the do not disturb on our door but housekeeping came in anyway. They took all our towels except for one and didn't return with fresh ones. When I called the front desk the phone wouldn't connect. Tired from a long drive it was quicker to get a towel from my car. I appreciate your hotels but its definitely not a Hilton. . . You get what you pay for.
Comment from Hotel Management
Feb 1, 2014 by Sheila, Hotel Management
So sorry to here that you did not enjoy your stay here with us. Please allow me to express my sincerest apologies. Your feed back is very important to us. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrences. We appreciate your sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future.
2 out of 5
Recommended
for Personal Event
by Cathy from L.A., CA

Posted Oct 31, 2013 on Hotels.com
Our room was a non-smoking room, but had a bad smell. I think it was formerly a smoking room converted to a non-smoking room.
3 out of 5
Recommended
for Business Travelers
by Roberto from Whittier, CA

Overall nice stay

Posted Oct 3, 2013 on Hotels.com
At first I thought the location was bad but it turned out good, room was clean, friendly staff and I was satisfied with the service.
Comment from Hotel Management
Dec 14, 2013 by Sheila, Hotel Management
Thank you Roberto for all the great things you had to say about our motel. We strive to make sure that our guest enjoy there stay with us. Roberto if you are in the area again please come and spend the night with us again. Thank you again Roberto I will share your comments with the staff.