Ratings based on 209 Verified Reviews
They paid and stayed. We double-checked.
3.8 Room cleanliness
3.5 Service & staff
3.5 Room comfort
3.2 Hotel condition
They paid and stayed.
by A verified traveler
Kinda close to conference center, but ...Posted Feb 19, 2015
Pros: Leaving it. They did offer shuttle to-from conference center.
Cons: Fix types of problems described above
Location: Near conference center
Heater didn't work first night but they would fix next day. Next night same problem. Would not work at all. No air movement. Outside door locked for safety from folks jumping over rail - except it was open when we got there until we accidently closed it where it locked itself. Spent night with nothing except sheet over us, unable to sleep. Hotel did bring up fan during night which did help Party next door until 1:30 am. Refused to quiet down. Close to elevator which we heard "bing" all night long. Cleaning crew left dirty cleaning rags in bathroom Keys didn't work second night until a trip down to the lobby reset them. Would not have been bad if we weren't exhausted when we found the problem. Ice machine only worked on 7th floor. Not our floor.
Comment from Hotel Management
Mar 6, 2015 by Rebecca, Hotel Management
No matter what the situation, good or bad, we here at Radisson Fresno Hotel Conference Center are always looking for ways to improve our guest experience. Thank you for bringing to our attention the fact that your Heat didn't work, rest assured that this issue has been corrected. We take the time to listen to your constructive comments, so we can continually improve our services.
for Everyoneby A verified traveler
Under renoPosted Feb 13, 2015
Pros: close to highways underground parking staff
Room was very comfortable. Noise from the street was sometimes loud. Elevators under repair and you can wait a long time. Staff were helpful and courteous. When updates are done it is a nice place
for Everyoneby A verified travelerfrom Fresno Convention Center
Nice hotel, close to the Immigration OfficePosted Feb 5, 2015
Pros: It had a parking garage
Location: Fresno Convention Center. It is close to the Fulton Mall and the Immigration Office
Our experience was good. The staff was friendly, had a nice bar and a convenient parking garage.
by A verified travelerfrom Oakland, CA
DisappointingPosted Jan 21, 2015
Pros: The location appx to our event.
Check in employee said we really didn't have a room because we used Expedia. Expedia holds a room but doesn't really assign a room , and they were close to being sold out...I had my confirmatio in may hand..but again he went on the explain how Expedia is a pain. I had requested and paid for a king bed, he said those were taken. Until another employee came over and found one. OK fine , found a room. Do not pick a room near the elevator -you hear the chime allll night. We had no trash cans, which they brought-and no hot water..once that was fixed-the water pressure is awful !!! Went to breakfast the next morning down at the restaurant-egg omlet was pretty good. Order pancackes that took 20 minutes , 2 med burnt pancackes. ???????? the waitress took them off the bill right away, she knew they took too long which was nice ....but really ?? The place could use new carpet and updates-staff was pretty good.
for Couplesby A verified traveler
ConveniencePosted Jan 17, 2015 on Hotels.com
We took the train to go to the zoo from Bakersfield. So we could actually walk to hotel. 15 min walk from Amtrak. Shuttle was very convenient. Service was good. It would have been a five of the location wasn't so seedy. Next to a casino. But it's a five if your only there for business.
for Couplesby brendafrom salinas ca
my nightPosted Jan 16, 2015 on Hotels.com
it was overall a great hotel
for Everyoneby A verified travelerfrom R. Brawley CA
ConvenientPosted Jan 14, 2015
Nice staff. Close to the Courthouse. Free shuttle. Easy to get to and from the freeway.
for Familiesby Michaelfrom Bend
Not worth the costPosted Dec 28, 2014 on Hotels.com
Very small room with little to no amenities. Staff was nice and accommodating. Hotel is in downtown Fresno. Lots of transients which made me wuestion the safety of the items in our car overnight.
for Couplesby Michaelfrom Houston
A nice getaway!Posted Dec 25, 2014 on Hotels.com
We were traveling from LA to Sacramento and this was a nice spot. In the heart of the city; it's easy to get around from there. The front desk staff was extremely polite!
for Everyoneby A verified travelerfrom bakersfield
Lack of facilitesPosted Dec 24, 2014
No fridge and microwave in room,as i paid good money for room,need more facilities in room