Lobby sitting area

Reviews of Ramada by Wyndham Fresno North

3 out of 5
Ramada by Wyndham Fresno North
324 E Shaw Ave, Fresno, CA

Reviews

6.0
Rating 10 - Excellent. 202 out of 1012 reviews" "
Rating 8 - Good. 215 out of 1012 reviews" "
Rating 6 - Okay. 176 out of 1012 reviews" "
Rating 4 - Poor. 187 out of 1012 reviews" "
Rating 2 - Terrible. 232 out of 1012 reviews" "

6.0/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

5.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sophia

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Quick and easy check in. Property around shopping
Stayed 1 night in Mar 2024

4/10 Poor

Karen

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Our room was very cramped. We stayed for three days and two nights and our room was never cleaned. We tried watching television and the signal kept going off. I was expecting a much more comfortable stay since I had stayed there before, but it was difficult to feel comfortable. For some reason, they also gave us a room for a person with a disability. Our shower had no way to keep the water in so when we did shower the entire bathroom got wet.
Stayed 2 nights in Mar 2024

4/10 Poor

Pedro

Traveled with partner
Disliked: Staff & service
television didn't work properly
Stayed 1 night in Mar 2024

4/10 Poor

sakaye

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The tv never works properly when we stay. It always cuts out and has very bad signal It makes it hard to relax when you're hearing snips of things. Other than that, its a decent place to stay.
Stayed 1 night in Mar 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Ramadacin North East Fresno is justcacfew blocks from the places I go. It is so convenient and the stFf is always so helpful, thoughtful and courteous (even if my day left me on the other side of the fence). I stay there EVERY TIME I visit my family.
Stayed 2 nights in Mar 2024

10/10 Excellent

Victor

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Mar 2024

4/10 Poor

Armando

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
dirty place
Stayed 1 night in Mar 2024
Response from Mihir on Mar 10, 2024
Thank you for your review, we are sorry to learn we did not meet your expectations.

4/10 Poor

Hector L

Disliked: Amenities
Wasn’t pleased with the overall stay. Was never informed about what was included when checking in at the hotel
Stayed 1 night in Mar 2024
Response from Mihir on Mar 10, 2024
Thank you for your review, we are sorry to know we did not fully meet your expectations and hope we can better serve you in the future.

8/10 Good

Laura M

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Mihir on Mar 10, 2024
Thank you for your review; we are glad we could meet your expectations.

6/10 Okay

RAMONA

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
They are nice. It's convenient and safe. They need to clean the walls better and fans in my room has dirt in the bathroom fan. They need to get the paper slips for room keys every night we had to go in because our keys got demagnetized. It was very upsetting because you couldn't get in locked gate without it.
Stayed 3 nights in Feb 2024
Response from Mihir on Mar 10, 2024
Thank you for taking the time to give us your feedback, we are glad we met your needs; we hope to see you again soon.

8/10 Good

Jereol

Liked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from Mihir on Mar 10, 2024
We are happy to know that we met your needs during your visit.

8/10 Good

Antonio D

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
It was a nice and quiet stay. I had no issues during my stay and it was affordable. Room could use some tlc though.
Stayed 2 nights in Feb 2024
Response from Mihir on Mar 10, 2024
We are happy to know that our price met your traveling needs; we look forward to seeing you again soon.

2/10 Terrible

sherry, Keller

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Deposit was never mentioned staff rude
Stayed 1 night in Mar 2024
Response from Mihir on Mar 10, 2024
We are sorry to know we did not meet your standards and will address your concerns timely.

4/10 Poor

Jim

Stayed 1 night in Feb 2024

10/10 Excellent

Qinzhi

Stayed 2 nights in Feb 2024

8/10 Good

Jereol

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff
Stayed 1 night in Feb 2024
Response from Mihir on Mar 1, 2024
We are delighted to know that our staff showed you the customer service we strive for.

2/10 Terrible

Kyle, Reno

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking in the lobby, the attendant at the front desk is asking for security to not leave her side due to a threatening customer who called to complain about the room above. The customer arrived at the desk after I checked in. As I gathered my stuff I listened to the conversation. The complainant was from room 161 and stated that the people above him(room 261) were still fighting and had been for hours. It was apparent he and several others had complained and the issue still persisted. He was threatened by the people in the room and felt unsafe so he turned in his room key. I grab my wife and we wait at the broken car gate before finally taking the long route and walking to our room. Within minutes of arriving, we realized we there was a loud event or party going on next door. Mind you it’s after midnight. There was a booming voice above all others screaming physical threats at everyone through the wall . We heard several people flee and 1 female and 1 male voice could be heard in a heated exchange. Cleary a domestic situation by the screaming words and crying reply. We called the front desk after using the Expedia app, to which we were chastised by the front desk stating “are you sure, I called and that room said they sleep” by 3 am we contacted Expedia again to which I believe they called they police, whom were there until 11am. Also, no exhaust fan in the bathrooms, so it constantly smells. Unfortunately we had to stay because my wife is sick
Stayed 1 night in Feb 2024
Response from Mihir on Mar 1, 2024
Thank you for taking the time to give us your review, we are sorry to learn about the issues you had and will make sure management is aware of all your concerns so they can be addressed accordingly.

2/10 Terrible

Kyle, Reno

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Mihir on Mar 1, 2024
We are sorry to learn we did not meet your standards; we hope to better serve you in the future.

2/10 Terrible

Brenda

Disliked: Cleanliness, staff & service, property conditions & facilities
Gave us keys to a room that was occupied… that should give you enough information
Stayed 1 night in Feb 2024
Response from Mihir on Mar 1, 2024
We are sorry to learn about the issue you had and will make sure management is aware of your concerns.

10/10 Excellent

young

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Mihir on Mar 1, 2024
Thank you for the five star rating after your visit; we appreciate it.

4/10 Poor

Aaron

Disliked: Cleanliness
Stayed 1 night in Jan 2024
Response from Mihir on Mar 1, 2024
Thank you for your review; we hope to better serve you in the future.

10/10 Excellent

javi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Mihir on Feb 7, 2024
We are happy to know we met all of your traveling needs.

2/10 Terrible

Robert

Stayed 1 night in Feb 2024

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Mihir on Feb 7, 2024
Thank you for the five star rating; we appreciate it.

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Mihir on Feb 7, 2024
Thank you for your feedback; we are glad we met your needs.

2/10 Terrible

Brenda

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Mihir on Feb 7, 2024
We hope to get a chance to better serve you in the future.

10/10 Excellent

Elisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Jan 2024
Response from Mihir on Feb 7, 2024
We appreciate the five star rating after your visit.

2/10 Terrible

Kimberly

Disliked: Cleanliness, amenities, property conditions & facilities
My bed had dirty sheets. I took a picture of it. Called and asked to be moved to a new room and they said no. So I asked for new bedsheets. Outside of my room there was a homeless person as well. The key was not working for me so I had to keep going to the front desk to get a new one. Would not recommend this hotel.
Stayed 4 nights in Jan 2024
Response from Mihir on Feb 7, 2024
Thank you for your review, we are sorry to learn that we did not fully meet your standards and will make sure your concerns are looked into.

10/10 Excellent

Prince Pal

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jan 2024
Response from Mihir on Feb 7, 2024
Thank you for the 5/5 rating; we appreciate it.

10/10 Excellent

Prince pal

Liked: Cleanliness, amenities
Stayed 1 night in Dec 2023
Response from m on Feb 7, 2024
Thank you for the five star rating; we appreciate it.

2/10 Terrible

Chimeko

Stayed 2 nights in Jan 2024
Response from Mihir on Feb 7, 2024
We are sorry to learn we did not fully meet your standards.

6/10 Okay

Dennis

Traveled with family
Liked: Amenities
The room appeared to be old and the floor was dirty. Missing pieces of tile on the floor at the closet, dirt collected. Floor was not clean between the dusty and hair on the floor between beds and on tile at the closet. The nightstand looked though it had been spray painted and needed to be sanded.
Stayed 1 night in Jan 2024
Response from Mihir on Feb 7, 2024
Thank you for bringing your concerns to our attention, we will make sure we look into them timely.

2/10 Terrible

Michelle

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I will never be back. I have stayed at nicer Motel 8's than this hotel. My room had a urine smell in one corner (no where near the bathroom). The paint was peeling and the walls and baseboards were so dirty. The nonslip surface in the tub was peeling. There was hair on our "clean" towels as well as makeup stains. The pillows were small and so lumpy and two of the 4 had stains on them. Also our room was non-smoking but the bed sham had a burn hole in it. The ceilings and walls are thin and the people above us were so loud all night. We only stayed the three nights because we had other family members who didn't have the option to stay somewhere else and we wanted to be close. Also their "gym" was as minimal and some of the equipment was not working properly. The only good thing I have to say was the beds were comfortable.
Stayed 3 nights in Jan 2024
Response from Mihir on Feb 7, 2024
We are sorry to learn that we did not fully meet your standards and will make sure management hears your concerns so they can be addressed accordingly.

8/10 Good

Pedro

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Jan 2024
Response from Mihir on Feb 7, 2024
We appreciate your review and hope we get a chance to serve you again soon.

4/10 Poor

Kortnie

Stayed 2 nights in Jan 2024
Response from Mihir on Feb 7, 2024
We hope to get a chance to better serve you in the future.

10/10 Excellent

Leland

Traveled with family
Liked: Staff & service
Stayed 1 night in Dec 2023
Response from Mihir on Jan 4, 2024
We appreciate the five star rating; we look forward to your next visit.

4/10 Poor

Antonio

Traveled with partner
Rooms are dated.
Stayed 1 night in Dec 2023
Response from Mihir on Jan 4, 2024
We are sorry to our rooms did not fully meet your needs; we hope to better serve you in the future.

10/10 Excellent

Michael

Stayed 1 night in Dec 2023
Response from Mihir on Feb 7, 2024
We are delighted to know we met all of your standards.

10/10 Excellent

Ulises

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Mihir on Dec 26, 2023
Thank you for the five star rating; we appreciate it.

4/10 Poor

evelyn

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Feels unsafe and dirty
Stayed 1 night in Oct 2023
Response from Mihir on Dec 23, 2023
We are sorry to learn about your experience and will address your concerns.

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Very clean comfy beds great customer service
Stayed 1 night in Dec 2023
Response from Mihir on Dec 23, 2023
Thank you for your review; we are glad our cleanliness met your expectations.

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, and the staff are always nice. And the price of the room was great, i always get the best deals with Expedia. Thank you
Stayed 1 night in Dec 2023
Response from Mihir on Dec 23, 2023
We are delighted to know our friendly staff, price and overall value met your expectations.

8/10 Good

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Dec 2023
Response from Mihir on Dec 23, 2023
We are glad you enjoyed your visit with us.

10/10 Excellent

Luz

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was pleased in general thanks
Stayed 2 nights in Dec 2023
Response from Mihir on Dec 23, 2023
We are glad your overall needs were met during your stay.

10/10 Excellent

jose

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Mihir on Dec 23, 2023
Thank you for the 10/10 rating; we appreciate it.

8/10 Good

gautham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Mihir on Dec 23, 2023
We are happy to know we met all of your standards during your visit.

10/10 Excellent

Eugene

Stayed 1 night in Dec 2023
Response from Mihir on Dec 23, 2023
We appreciate the 10/10 review after your visit.

10/10 Excellent

John

Liked: Staff & service, property conditions & facilities
V
Stayed 1 night in Dec 2023
Response from Mihir on Dec 23, 2023
Thank you for the five star review.

4/10 Poor

Lisa

Disliked: Cleanliness
Floors were very dirty.
Stayed 2 nights in Nov 2023
Response from Mihir on Dec 23, 2023
We appreciate your feedback; we hope to better serve you in the future.

8/10 Good

James

Traveled with family
Liked: Amenities
Staff was nice and friendly. Property was very clean.
Stayed 1 night in Dec 2023
Response from Mihir on Dec 23, 2023
We are delighted to know our friendly staff showed you the customer service we strive for.