Ratings based on 50 Verified Reviews
They paid and stayed. We double-checked.
3.9 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.2 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom Trinidad
Nice hotel close to the beach.Posted Mar 6, 2015
Cons: More cooperative administrative staff.
Good experience. Nice experience. Good Hotel for business trips.
for Everyoneby A verified travelerfrom ohio
Nice hotelPosted Feb 5, 2015
Pros: The pool.
We had a garden pool side room. It was very nice with a full kitchen. The two poods was really nice. They were very quiet and relaxing. There was a beach but it was small and not very nice. The hotel was a good value for the money.
for Everyoneby A verified travelerfrom Virginia
Felt like homePosted Feb 1, 2015
Pros: Friendliness and helpfulness of the staff.
Cons: Could use some updating, but not enough to take away the charm.
Location: The location was perfect as we were beach front and within walking distance to restaurants, shopping and the casino.
My husband and I enjoyed our trip to St. Kitts very much with the Sugar Bay Club Suites being a major part of that enjoyment. Our room was comfortable and clean with the staff going above and beyond to make our trip pleasurable. I would definitely recommend it to everyone and we will go back there on our next visit to St. Kitts.
for Everyoneby A verified travelerfrom NY
Posted Jan 22, 2015
After a great at the beach, went to our room and found two big cockroaches climbing the walls :-(
for Business Travelersby A verified travelerfrom Oslo / London
Overnight at Sugar BayPosted Nov 15, 2014
Location: Convenient for town and for Airport - and if you arrive by boat (as I do) then it is very convenient for Port Zante. Good wifi, local shop and coffee
It is not the Ritz Carlton, but it is not the Ritz Carlton prices either. I was in Bass Terre for one night, and for my purpose, this was an excellent choice, comfortable, clean, very friendly and helpful staff. Good A/C, free wifi, and comfortable bed. At my last visit I stayed at the Marriott, I actually preferred the peace and comfort of Sugar Bay Club and Suites. If you are thinking of luxury pampered holiday, go somewhere else, if you need a clean honest friendly hotel, then choose the Sugar Bay Club and Suites.
Recommendedby Kellyfrom Denver
nice locationPosted Oct 5, 2014 on Hotels.com
We had a nice stay but issues with the air conditioning made the first day very uncomfortable - hotel staff did end up moving us to another unit which had functioning AC
by Roger & Annfrom Calgary, Alberta, Canada
Worse hotel we have ever stayed in.Posted Jun 25, 2014
Pros: We had a very nice view of the ocean, after I cleaned the glass doors. Could not sit out as we would have liked as the chairs and patio were not clean
Cons: My suggestion is, the hotel be closed and a complete renovation done.
Location: The location was very convenient, close to restaurants, airport and downtown.
We have traveled to many of the small islands in the caribbean and stayed at small hotels and always found them to be very nice. The Sugar Bay Club is the worse hotel we have ever stayed at. The room was old, dated and smelled of mold. The entire complex is in disrepair and looks nothing like the pictures on their website(photo shop can make anything look good) The pools were not clean, and at night it was pretty dark to find our way to our building. We will never doubt the reviews again on hotels.
for Everyoneby A verified travelerfrom Virgin Islands
excellent place to visitone of the best place in tPosted Jun 22, 2014
I have a very good time this I will recommend to anyone
for Everyoneby A verified traveler
Posted Jun 19, 2014
Very nice hotel comfortable. Good working person. The pool was good and the internet good
Recommendedby Nita V.from Chester, VA
Perfect locationPosted May 26, 2014 on Hotels.com
I enjoyed my stay at Sugar Bay club and Suites. It was in a perfect location for all the sights, beaches and the airport. The grounds were beautiful and the swimming pools were perfect for all types of aquatics--for families and for those who enjoy exercise. It was within walking distance of great restaurants and shopping.