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Reviews of Hotel Eurostars Monte Real

4 out of 5
Hotel Eurostars Monte Real
Calle Arroyofresno, 17, Madrid, Madrid

Reviews

8.6

Excellent

Rating 10 - Excellent. 100 out of 204 reviews" "
Rating 8 - Good. 75 out of 204 reviews" "
Rating 6 - Okay. 16 out of 204 reviews" "
Rating 4 - Poor. 8 out of 204 reviews" "
Rating 2 - Terrible. 5 out of 204 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023

10/10 Excellent

Maty

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and I will return
Stayed 2 nights in Oct 2023

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2023

10/10 Excellent

Stephen David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 4 nights in Feb 2023

6/10 Okay

Arman

Stayed 1 night in Jan 2023

8/10 Good

Maurice

Business traveler
Liked: Staff & service
A decent business hotel for a short trip
Hotel is beginning to need some TLC but the room was spacious, clean and comfortable. The 'hot' water on the 1st morning wasn't which meant a nearly cold shower. It WAS fixed quickly though. Somebody had used the water in the mini-bar and instead of paying for it, had simply refilled the bottles and put them back in the fridge. I noticed when I opened them and the seals were already broken. Pointed out to reception and they were replaced immediately
Stayed 2 nights in Jan 2023

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My favourite.
Fantastic hotel in all regards. Great service and lovely room. Best I stayed in in Spain. I just wish the breakfast started at 7.00am rather than 7.30am.
Stayed 1 night in Oct 2022

10/10 Excellent

Cesar

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel for business traveling
Stayed 5 nights in Jul 2022

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2021

10/10 Excellent

maria asuncio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estancia excelente
Personal muy atento, tanto en recepción como en el desayuno, son muy amables! Excelente estancia
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2020

10/10 Excellent

Paddy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for business travelers
Great hotel for business travelers. Good gym, decent restaurant and clean and spacious rooms. All you need really.
Stayed 2 nights in Feb 2020

10/10 Excellent

Roberto

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel.
Great hotel. A little expensive to move around from location.
Stayed 9 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

8/10 Good

Joakim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

Paddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value - excellent hotel
Excellent hotel - comfortable, clean, friendly staff and good food. It’s absolutely a great place to stay for business trips, and it really is great value for the price. It lies slightly outside main city areas, but easy access and abundant taxis in Madrid easily make up for that.
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff, very good restaurant service and food.
Stayed 1 night in Dec 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Just ok.
Room size is pretty decent with a good sleep quality. The restaurant serves very limited food options if in case you arrive late. I had a portion of deep fried veggie croquettes which were re-deep fried. Breakfast is served with good food options and menu. What was the worst point: in my three nights of stay I requested each evening for an iron and ironboard and they could not get me even a single time. This was frustrating that you a pay premium for a hotel stay and you dont get this basic hotel amenity. There is nothing to do around hotel and no food options outside.
Stayed 3 nights in Oct 2018

8/10 Good

Rll, San Francisco- Madrid

Liked: Cleanliness, staff & service, room comfort
This hotel is on the periphery of Madrid, but within a 15 minute bus ride to the city center. It is quiet, spacious, clean, and cheap. And my room included a free breakfast. So, if you do not like the hustle and bustle of downtown Madrid, this is the place for you.
Stayed 1 night in Sep 2018

10/10 Excellent

Gregg

Two nights in Madrid.
Great hotel, clean room and great WiFi. Slightly isolated from the city centre & train station. But high class and great food.
Stayed 2 nights in Sep 2018

10/10 Excellent

Bri, Boston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and great hotel. A little off the beaten path which was perfect for us, as the price was very affordable. Clean facilities and a wonderful room that we could temperature control. Although we were not on a metro stop (30 min walk), it was only a $6 Uber ride to the Antonio Muchado metro station. Very convenient for traveling in and out of the city & a great price!
Stayed 4 nights in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to downtown Madrid Hotel staff was nice
Stayed 3 nights in Aug 2018

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Jul 2018

8/10 Good

Edgardo

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Good
Employees were very nice, specially the nigh waiter.

8/10 Good

Stella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for business coz it provides free PC & printing to us
Stayed 1 night in Apr 2018

6/10 Okay

Verified traveler

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Better customer service required.
Hotel was nice apart from a couple of issues. My room smelt of stale smoke even though it was a non-smoking room. I addressed this with reception who said “there’s nothing we can do about guests smoking in our rooms” and they were unable to give me a different room. One of the waiters in the restaurant was rather miserable.

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Euro Stars Monte Real
This is a great business hotel. The rooms are clean, and provide a decent working environment. There are conference facilities on site, which were busy for the period we stayed. Staff were helpful and accommodating. I will be re-booking next time I am in Madrid.

2/10 Terrible

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Very very FAR from MADRID City. Not worth it.
This Hotel is 19 KM far from Madrid City. Most of Bus driver do not know location of this hotel. I had to hire taxi to commute between hotel and Madrid City. Do not book this hotel if you are planning to visit madrid and you don't have your own Vehicle. Hotel is not worth for booking amount of $100 i paid for it. You can get better cheap hotels in Madrid City Center. It has Partial transparent Glass wall bathroom and this information was not mentioned anywhere in Hotels.com site. When I checked-in in hotel i was shocked to see bathroom as we friends were staying together in room. I would rate 1 out of 5 for this hotel. Hotel Location and bathroom completely spoiled our trip.
Stayed 2 nights in Nov 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Our room was cosy, clean and we had 0 problems during our stay. Breakfast: the quality of products was awesome. Even if it's just a standard hotel breakfast, we'd highly recommend anyone visiting to include it into your stay. The service was always there, always helpful and on point. So yeah, this hotel met all our expectations and even though it didn't afford any extras, all the things we had there were of top quality. 10/10
Stayed 2 nights in Aug 2017

6/10 Okay

Verified traveler

Liked: Staff & service
bathroom was not finished some tile were loose or missing, shower was uncomfortable, the hotel is rated 4 stars which it does not deserve.
Stayed 1 night in Aug 2017

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
The hotel was in a quiet area but there was nothing in walking distance. The cab was expensive to get to the city center. The hotel room was nice but the outside of the hotel needs work.

6/10 Okay

herb, New jersey

Liked: Cleanliness, property conditions & facilities, room comfort
A little far from the city. Took taxi. Cost 15 e. Each way

8/10 Good

gloria, miami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice boutique Hotel
Very Calm good for Relax! Is an executive Hotel little far from Madrid Center but Es good

8/10 Good

M T, Ottawa, Canada

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel - friendly and helpful staff - overall very pleased with the experience.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet outskirts of Madrid. Good bus service every 10-15 minutes to the centre, ca. 20 minutes.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice neighbourhood, big room n good breakfast
We went there from the closest Metro station, which took us about 45 minutes. The easiest way should have been taking bus 133 from Moncloa station. We were impressed with the size of the room. If you wake up in the middle of the night, you can go to the other room to do some reading or watch tv without disturbing your roommate. The neighbourhood is quiet and peaceful. The bus stop is just 5 minutes walk away.

10/10 Excellent

Patagonian, Cambridge, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant hotel in quiet residential neighbourhood
My second stay in this comfortable hotel. Reasonable rates, contemporary, spacious & clean. Good breakfast buffet. I haven't tried the restaurant yet but it seems reasonably priced. There is a garden and a pleasant terrace to enjoy a drink. There is a wellness & beauty centre right next door but no pool. Service is helpful and highly professional as it is the norm in Spain. The hotel is located in a residential area. There is a supermarket/ bank/pharmacy very nearby and a taxi stop right outside the hotel. The bus stop is a 2 min walk away across the street.

8/10 Good

Sandra, Paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice small town
Good stay here in this place

10/10 Excellent

baz, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, business orientated
Great hotel, very well priced, good facilities, great staff.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice hotel with nice staff. 30€ for taxi to/from airport and 12€ to the city.

4/10 Poor

John, Kettering

Disliked: Property conditions & facilities
Overnight stop only
Hidden in a back street that is hard to find. Some facilities were not there. This is a one night only hotel, which was reasonably comfortable.

10/10 Excellent

Wagih Boutros, Egypt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to Somontes Shooting Grounds.
Loved the stay, will go there again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not with in walking distance to anything
Great staff, very nice facility.

10/10 Excellent

Rosa María

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Volvería a alojarme. Es un sitio muy agradable. Gracias por todo.
Stayed 1 night in Apr 2024

8/10 Good

Alejandro

Liked: Cleanliness, staff & service
todo perfecto
Stayed 1 night in Jan 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

FELICIANO

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

esther

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023