Ratings based on 30 Verified Reviews
They paid and stayed. We double-checked.
4.3 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.1 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom paris
Hotel premium bienPosted Apr 2, 2015
les installations de l'hotel ne sont pas récentes, en particulier le Spa qui est peu accueillant. Par contre, les services Premium sont très bien, bar , restaurants... j'ai loué une voiture avec Expedia Voyage # 780151961368 et j'ai dû payer 59,99 euros de frais d'essence. Le loueur était Budget, choisi par vous. Je vous demande donc de me rembourser car vous avez choisi cette agence qui pratique ce service obligatoire. Si je n'ai pas satisfaction, inutile de continuer à m'envoyer des mails pour que j'organise des voyage avec Expedia.
for Couplesby A verified travelerfrom wiltshire
Great hotelPosted Mar 10, 2015
Pros: The staff where out standing very helful
Cons: Out side pool could be warmer when they say it's heated?
Location: Location was good, if you need to have wander the beech was close and near by town, do not bother to walking to the harbour nothing there to see or do
Lovely setting just what you need for a relaxing holiday, no need to leave the complex, food excellent drinks plentiful.
for Everyoneby A verified traveler
Premium class well worth the extraPosted Feb 24, 2015
Cons: The gym was poor - nearly all the machines were broken.
Location: Location close to the beach and shops but not much else to do.
The staff were outstanding in every way and made the holiday. The quality of the Premium food and drink were fabulous. The Green Room Bar was a real asset, measures very generous, all the best quality drinks. Overall I would recommend the Premium but not the normal hotel.
for Everyoneby A verified travelerfrom somerset, uk
Fantastic Staff & Excellent FoodPosted Jan 15, 2015
Very nice room, we paid for a suite and it was well worth it, stocked mini bar and huge jucuzzi bath, lovely sea view. The food in the premium areas / restaurant was superb and the staff excellent. We did have one meal in the main buffet and that was also very good. We were expecting a heated swimming pool to allow early season swimming but we're disappointed that none of the pools were heated to an appropriate temperature. The location is great and we would recommend a hire car from the airport to get around during the week. It is an hours drive from the airport but the good roads and light traffic make the journey easy. Would recommend the premium package.
for Everyoneby A verified travelerfrom glasgow
Lovely hotel food excellentPosted Oct 26, 2014
Great place for a relaxing holiday. Close to beach and short walk to centre of Jandia.
for Couplesby A verified travelerfrom Rochester, Kent
Barcelo, NOT so Club PremiumPosted Oct 11, 2014
Pros: Excellent staff, front line and behind the scenes Balinese sun beds
Cons: All meals at Atlantico Restaurant. A la Carte Restaurant, service & food poor quality. Sun bed service of drinks Room mini-bar not replenished
Location: Isolated location, away from the main promenade. Hotel up a large hill. No easy access to beach.
Our objective for this break was for rest, which was achieved. However, it was disappointing to learn that the Club Premium is an area carved off the Barcelo Jandia Playa Hotel. At various locations guests are overlooked by Playa residents and it almost felt as though we were exhibits in a zoo. Some of the exclusive facilities were in the Playa so despite believing that we were going to an adults only resort we were surrounded, at times, by screaming children and stressed-out arguing parents. Whilst relaxing by the pool, at several times every day, music started blaring out in the adjoining Playa. If we had wanted to go to an environment with Kids Disco's and water aerobics we would have arranged to stay at that type of resort. Regarding the pool area itself, it was disappointing to arrive in the morning and find dirty glasses from the previous day and glasses and rubbish accumulating under the Balinese Beds. Thoroughly enjoyed our breakfasts and lunches at self-service Atlantico Restaurant. Disappointed with A-la-Carte Rincon Restaurant. The menu selection was poor and the quality of the food varied from night to night. It was understaffed and on some evenings when residents arrived simultaneously the staff where overwhelmed. The Friday evenings at Atlantico Restaurant were very sociable and enjoyable. The Bar Verde was comfortable and the service excellent. We did have reason to raise an issue with the manager whilst there, and was totally disregarded.
for Everyoneby A verified travelerfrom United Kingdom
Relaxing retreatPosted Sep 27, 2014
Pros: Staff, pool facilities, food, location, beach, size of room, cleanliness, attention to detail and guests.
Cons: Making guests more aware of the activities available and time needed to book each activities.
Location: 10 mins walk from a beautiful beach, 20 mins from activities, 5 mins from shops, 2 mins to bus stop for free bus to zoo.
Upon arrival at the hotel we were greeted by the lovely Premium Club rep (Angela) who welcomed us to the hotel with a much needed glass of cold bubbly and a quick debrief of the facilities. We soon realised the rather hurried greeting was due to the lunch sitting finishing only 20 mins after our arrival and she did not want us missing out on. All the staff were amazing, food was top notch, facilities really did enable us to relax and switch off for the week, stunning place!!
for Couplesby A verified traveler
Relaxing break close to a great beachPosted Aug 8, 2014
Pros: Staying in the premium club area which is adult only meant that it was a very quiet and relaxing holiday.
Cons: Dinner options could be better in both the a la carte restaurant and the buffet restaurant.
Very relaxing holiday with a great pool area but also close to a great beach. Buffet breakfast great with loads of choice. Evening meals good but needs more choice. Staff very friendly and polite.
for Everyoneby A verified traveler
Muy bien en general!!!Posted Jul 17, 2014
Bueno decir que son dos hoteles en uno, la zona premium está muy bien, pero en recepción casi siempre no hay nadie, la presión del agua no es continua al igual que el agua caliente. El buffet de la comida con poca variedad, jamón dos días de 7 para desayunar. Eso sí, las cenas expectaculares. Calidad precio en general, regular alto.
for Couplesby A verified travelerfrom Düsseldorf
Sehr seriöses HotelPosted Jul 8, 2014
Pros: sehr guter Service
Cons: mehr Abendsaktivitäten z.B. Disco am Strand
Location: Jandia, man kann serven, Einkaufen
guter Platz zur Erholung mit leckerem Essen und super schönem Meer