Ratings based on 32 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
88% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Couples
by A verified travelerfrom UK

Nice hotel with free shuttle bus to shops and town

Posted Mar 27, 2015
Pros: It was just the right size. Local to the night life and local shops and beach
Cons: More staff in the Piano bar
Location: Golf courses, shops, beach. Plenty of trips.
We had a great time. Golf course was great, staff were all very friendly and welcoming. Downside slow service in the Piano bar.
5 out of 5
for Couples
by A verified travelerfrom Madrid

Hotel tranquilo. Buenas instalaciones.

Posted Mar 23, 2015
Pros: Lo mas valorado ha sido la amabilidad derl personal. Muy agradable el buffet del desayuno
Cons: El wifi
Location: Buena ubicacion respecto al aeropuerto y excursiones por las islas
Hubo solamente dos pequeños problemas. La nevera no funcionaba y tardaron en cambiarla. Y el Wifi dejaba de funcionar en la habitación con frecuencia Sin embargo he de decir que estoy contento de haber elegido este hotel y que se lo recomendare a mis amigos
2 out of 5
by A verified travelerfrom Hamburg

Posted Mar 17, 2015
Pros: Die Nähe zum Golfplatz
Hotel war überbucht. Erst nach diversen Diskussionen war nach zwei Tagen ein Bezug möglich. Es gibt zu wenig Personal.
1 out of 5
by A verified travelerfrom ENGLAND

Posted Feb 21, 2015
Pros: Situation
Comfortable hotel but old and out of date. I chose it because it was stated to give buffer dinners, but in fact only the starters and sweets were that, and one has to sit waiting for the mains! Worst of all, you are forced to sit half outdoors for breakfast while the icy wind froze us - doors all open. Moreover the bath/shower flooded half the entire room two nights, before it was repaired. NEVER AGAIN!
5 out of 5
for Couples
by A verified traveler

Short break

Posted Feb 6, 2015
Pros: Small and friendly
Cons: Nothing
Location: Golf spa and nice pool
Peaceful hotel with staff who work extremly to ensure your stay is just perfect
4 out of 5
for Couples
by A verified travelerfrom Derbyshire

Beautiful hotel situated on the Golf Course.

Posted Jan 30, 2015
Pros: Normally I enjoy the whole experience and for the most part very little had changed. Hence the reason for going back each year.
Cons: The hotel is becoming such a popular venue that there is no need to accept Golf Societies. Decisions by the management need consideration.
Location: The Hotel is primarily a golfing paradise with a lovely pool for non playing partners.
It was our fourth visit and so we knew what to expect only this time we enjoyed a suite with a view overlooking the golf course and pool. Once again we found the staff happy and very friendly and prepared to help in every possible way. Room cleaned every day with fresh towels and the whole experience was worth the expense.The atmosphere at breakfast is casual and friendly followed by a slightly more formal ambience at Dinner. With background music played on the Grand piano there is a varied choice of food each evening,beautifully presented and always tasty. The Golf course was much better presented this time round with the greens very much improved. Regretably, our whole experience was rather tarnished when towards the end of our stay two large groups of golfers landed in our mist.This situation altered the entire atmosphere throughout the hotel and especially at Dinner. Given tables of ten so that they could eat together the noise level rose appreciably and was completely opposite to what this particular establishment represents and what the typical guest expects.
4 out of 5
for Couples
by A verified travelerfrom UK

Good quality hotel with a relatively good golf

Posted Jan 13, 2015
Pros: As above
Cons: The internet, and the quality of the lunch offering
Location: Very little to do nearby; mountain bike riding and some way up the coast, surfing and kite surfing. What you would expect on the Canaries!
Excellent customer service, comfortable surrounds and 2 golf courses to play from. Restaurant good for dinner, lunch not so good. Convenient to the airport and to a decent little town with a beach. Room fine; frustration in that the internet was very variable and too often not available. Pool area very good; overall a very good hotel, and the whole trip vert reasonably priced.
3 out of 5
by A verified travelerfrom London

Great staff but not 5 star .....

Posted Jan 7, 2015
Pros: Excellent staff
Cons: Room cleanliness and wifi
Location: Great for golf. 20 minute walk to beach and shops
Great staff, nice hotel but room was not great. Leaking tap, hair in shower tray and floor not cleaned on first day. Tap repaired next day. Room telephone and internet not working during whole of stay. Engineer arrived on the last day. Did not fix phone. Internet for about 10 minutes! We had a fantastic New Years Eve. Staff worked so hard to ensure that everyone had a great celebration. I didn't think that the food was 5 star but it was plentiful and varied. The pool area was excellent. Pool staff excellent. Good hotel if you play golf (we don't) or want a quiet, relaxing break (we did)
4 out of 5
for Everyone
by A verified travelerfrom Plaisir

Parenthèse d'hiver au soleil

Posted Jan 5, 2015
Pros: Le cadre dans la nature bien verte, au cœur de l'ile très rocailleuse, et le charme de l'établissement.
Cons: Certains équipements vieillissants dans les chambres et les salles de bains. L'insonorisation (bruit des meubles déplacés).
Location: Excellent point de départ pour visiter l'ile. Les villages du centre et les ports de l(Ouest.
Choisi pour son cadre et sa capacité réduite, cet hotel ne nous a pas déçu. Situé sur le golf, le cadre est agrèable et l'hotel bien conçu, autour d'un grand patio. Accueil parfait. Chambre agréable, et restauration excellente. En hiver, préférez les chambres côté piscine pour le soleil sur les balcons.
5 out of 5
for Couples
by A verified travelerfrom Giussano


Posted Sep 29, 2014
Pros: Era il mio compleanno, durante il soggiorno, la direzione mi ha fatto trovare in salotto un biglietto di auguri e una bottiglia di cava nel ghiaccio.
Cons: Forse la cena, anche se già buona.
Location: ubicato in zona residenziale, servizi ad alto livello per cortesia pulizia qualità e professinalità
Lussuoso hotel ubicato in zona residenziale lontano dal caos. Tutto molto positivo, direi eccellente, avevamo una suite immensa, con impareggiabile panorama, con innumerevoli servizi. Cura nei confronti del cliente da parte di tutto il cortesissimo e professionale personale. Eccellente l' accoglienza. Ampi e curatissimi gli spazi sia all'interno che all'esterno della struttura, che affaccia sul campo da golf. Ottima la colazione per la varietà e la qualità offerta, la cura nei dettagli della presentazione della sala. C'è possibilità di stare all'interno o in veranda con vista campo da golf, o in terrazza completamente all'aperto Il patio in stile Canario dove viene servita la cena è veramente suggestivo, si cena a lume di candela con sottofondo di piano bar ogni sera; buona la qualità del cibo ottima la qualità dei vini. Una sera abbiamo cenato allo Sheraton apprezzando l'ambiente, la professionalità e l'ottima qualità del cibo, ma l'Elba Palace offre un ambiente completamente diverso, più intimo e di classe. Hotel per coppie adulte, relax e cura del cliente garantita. Vale la pena di visitare l'isola da nord a sud, indispensabile noleggiare un'auto. Io e mio marito vivamente di soggiornare questo splendido hotel