Indoor pool, 2 outdoor pools, open 10:00 AM to 6:00 PM, pool umbrellas

Reviews of Secrets Bahía Real Resort & Spa - Adults only (+16)

5 out of 5
Secrets Bahía Real Resort & Spa - Adults only (+16)
Avda. Grandes Playas S/n, Corralejo, La Oliva, Fuerteventura

Reviews

9.4

Exceptional

Rating 10 - Excellent. 418 out of 557 reviews" "
Rating 8 - Good. 111 out of 557 reviews" "
Rating 6 - Okay. 21 out of 557 reviews" "
Rating 4 - Poor. 6 out of 557 reviews" "
Rating 2 - Terrible. 1 out of 557 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the staff and the rooms. The pool could do with more sun beds as at peak times there were not enough. You had to get a towel early. The beach area is ok. The buffet is great with a lot of options.
Stayed 7 nights in Mar 2024
Response from Katty Oosterlinck, Guest Experience on Mar 22, 2024
Dear Matthew,Thank you very much for your recent visit to our hotel and for your favourable comment on this travellers' network. We are also very pleased to read that you were very satisfied with the comfort of the room you stayed in and we are grateful for the praise for the beauty of our rooms aimed at ensuring an unforgettable stay at our hotel. With kind regards,

6/10 Okay

Marianna

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
It is a beautiful property very well maintained. The service is not what I would expect for a 5 star restaurant. The employees are only going through the motions. It appears there is dissatisfaction with the new ownership amongst the employees. The food is average at best. It is the only 5 star resort I’ve stayed with no concierge. David at the front desk and the bellman were very accommodating and did everything they could to make our stay pleasant. The rest of the fronts office staff were either unhappy or run off their feet.
Stayed 5 nights in Jan 2024
Response from Slavi Naric, Guest Experience on Jan 18, 2024
Dear Mrs. Boyd,Although we sincerely regret your disappointment with your stay at our hotel, we would like to thank you for sharing your opinion as it helps us identify areas for improvement and take an action to improve our guests' experience in the future. We hope that in the future you will give us another opportunity.Best regards,

10/10 Excellent

Yueling

Stayed 10 nights in Dec 2023
Response from Slavi Naric, Guest Experience on Jan 18, 2024
Dear Mr. Yueling,we are happy to see that you have enjoyed your stay with us and are looking forward to welcome you again in the future.Kindest regards,

8/10 Good

Reginald

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, garden view was a real disappointment. Room was nice and overall a pleasant holiday. Staff excellent. Food was high quality and very well presented. Unfortunately the dress code was not enforced, with jeans and T- Shirts common, this would not happen in a 5 star but seems to be the norm in Spain. Pool areas clean and very well cared for.
Stayed 6 nights in Dec 2023
Response from Katty Oosterlinck, Guest Experience on Jan 8, 2024
Dear Reginald,First of all, thank you very much for choosing our Secrets Bahia Real as your preferred vacation destination and for taking a few minutes of your valuable time to write this kind review. In order to create a refined and elegant atmosphere in line with our establishment, it is necessary to implement a dress code. Gentlemen are therefore requested to wear long trousers when dining in any of our restaurants. We are very grateful for your praise of our staff, whose kindness and friendliness is one of our hotel's greatest strengths.With kind regards,

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Book here it is lovely
Fantastic Hotel in every way
Stayed 2 nights in Dec 2023
Response from Katty Oosterlinck, Guest Experience on Dec 16, 2023
Dear David,We are pleased to have been able to contribute to making your stay a memorable holiday, partly thanks to our attention to detail and the careful service we provide.With kind regards,

10/10 Excellent

Kirstin

Stayed 5 nights in Nov 2023
Response from Katty Oosterlinck, Guest Experience on Dec 16, 2023
Dear Kirstin,We are happy to know that all your expectations were met and that you returned home convinced that you have discovered a place to recommend and return.With kind regards,

10/10 Excellent

Julie

Stayed 5 nights in Nov 2023
Response from Hanne Hedegaard, Public Relation Manager on Nov 19, 2023
Dear Julie,Thank you very much for your excellent evaluation of your vacation experience with us. We are glad that your stay was a success.It will be a pleasure for us to welcome you again, we hope to see you back soon!Best regards

10/10 Excellent

Pete

Stayed 7 nights in Oct 2023
Response from Hanne Hedegaard, Public Relation Manager on Nov 6, 2023
Dear Pete,Thank you very much for your excellent evaluation of your vacation experience with us.It will be a pleasure to welcome you again, we hope to see you again soon!Best regards

10/10 Excellent

Steven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best Hotel in Canaries imho
Stayed 9 nights in Oct 2023
Response from Hanne Hedegaard, Public Relation Manager on Oct 30, 2023
Dear Steven,Thank you very much for your excellent evaluation of your vacation experience with us.We feel very honored by your comments that make us feel that our daily effort is really worth it, just for the fact of being able to count on clients as wonderful as you.We hope to have the pleasure of welcoming you again on your next visit.Best regards

10/10 Excellent

Colette

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was fabulous and we loved the area.
Stayed 7 nights in Oct 2023
Response from Hanne Hedegaard, Public Relation Manager on Oct 30, 2023
Dear Colette,Thank you very much for your excellent evaluation of your vacation experience with us.The satisfaction of our guests is our main objective and there is nothing better than knowing that we have achieved it. We are very happy that the hotel and the employees were able to meet your expectations during your stay.We hope you have the opportunity to return to let yourself be pampered again in every way in this your home in Fuerteventura.Best regards

10/10 Excellent

Nicholas

Stayed 11 nights in Oct 2023
Response from Hanne Hedegaard, Public Relation Manager on Oct 24, 2023
Estimados Nicholas,Muchas gracias por su excelente valoración de su experiencia vacacional con nosotros.Esperamos tenga ocasión de regresar para dejarse mimar nuevamente en todos los sentidos en esta su casa en Fuerteventura.Un saludo cordial,

10/10 Excellent

Merce

Liked: Cleanliness, staff & service, room comfort
Amazing week in Fuerteventura. Staff very kind. Breakfast buffet not 100% at 5* level. Maintenance of the installations should be paid more attention.
Stayed 8 nights in Oct 2023
Response from Katty Oosterlinck, Guest Experience on Oct 22, 2023
Dear Merce,Thank you very much to assign us the best score available. You can be sure that your comments will be taken inro consideration and that they will help us to improve our service.We look forward to welcoming you again. With kind regards,

8/10 Good

david

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall it's a nice hotel with good food, attentive staff and generally very clean. The rooms aren't that modern but they're absolutely fine. The immediate surrounding area is very run down and derelict. Due to rocks on the shoreline this prohibits a safe access to the water. You need to walk a fair way up the coast before you can walk into the sea from a sandy beach. A small thing which was annoying to me was the dress code for breakfast, lunch and dinner. This was not explained at the time of my booking, resulting in me having to purchase new shoes trousers and collared shirts just so I could access the hotel restaurants.
Stayed 7 nights in Sep 2023
Response from Katty Oosterlinck, Guest Experience on Sep 17, 2023
Dear David,It is our aim to meet and exceed all expectations of our guests, therefore, we highly appreciate the evaluation of your stay. The sea front next to the hotel, according to the tides, at certain times has a greater number of areas of lava, a volcanic characteristic of the Canary Islands. In the Parque Natural de las Dunas de Corralejo, just to our right, you will find one of the largest stretches of fine golden sand in Fuerteventura, the hallmark of Fuerteventura. For the convenience of beach users, our platform over the sea offers a bathing area with stairs. Regarding the dresscode in a 5 star hotel, for breakast and lunch it's casual and for dinner it's formal. We are pleased to read that in spite of few concerns, your lasting impression remains a positive one.With kind regards,

10/10 Excellent

Irina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful paradise. The place to rest and enjoy the nature. Amazing resort.
Stayed 6 nights in Sep 2023
Response from Katty Oosterlinck, Guest Experience on Sep 12, 2023
Dear Irina,We are glad to hear that your holiday was a success and that you were able to disconnect and enjoy our corner of "paradise".Kind regards,

10/10 Excellent

Jason

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility is well maintained. The service was outstanding and the food was really good. Highly recommend this resort.
Stayed 7 nights in Jul 2023
Response from Katty Oosterlinck, Guest Experience on Sep 9, 2023
Dear Jason,Thank you very much for your recent visit to our hotel and for sharing your holiday experience with us. We are delighted to hear that you felt very comfortable here and that the atmosphere, the facilities, but above all the service and our attention to detail convinced you to give us 5,Kind regards,

6/10 Okay

Jodi

Stayed 1 night in Aug 2023
Response from Katty Oosterlinck, Guest Experience on Sep 17, 2023
Dear Jodi,Thanks a lot for taking a couple of minuts to give us this rate.Kind regards,

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great stay at this lovely hotel. The spa is great and the breakfast is lovely. It is a bit of a walk into town.
Stayed 5 nights in Aug 2023
Response from Katty Oosterlinck, Guest Experience on Aug 11, 2023
Dear Mr. Philip,Thank you very much for taking the time to evaluate your stay at our hotel. It is a pleasure to know that we have been able to satisfy both your expectations in terms of facilities and attention to detail in our personalised service, and that we have been able to pamper your palate with our wide range of gastronomic offerings. Again on behalf of the staff and myself, thank you very much and we hope you will visit us again soonWith kind regards

8/10 Good

GIUSEPPE

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful ❗
Wonderful environment Very nice and always clean room Friendly staff Very good service Very good breakfast I would like they improve the quality of dinner buffet food
Stayed 13 nights in Jul 2023
Response from Katty Oosterlinck, Guest Experience on Aug 11, 2023
Dear Mr. Giuseppe,Thank you very much for your recent visit and for taking the time to leave us a comment. We are also very grateful for your good description of our facilities and the service you received. And with the aim of optimizing our services, we take good note of your suggestions for improvement. It will be a pleasure for us to welcome you back, we hope to see you soon!With kind regards,

10/10 Excellent

Malin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2023
Response from Hanne Hedegaard, Public Relation Manager on Aug 4, 2023
Estimada Malin,Muchas gracias por su excelente valoración de su experiencia vacacional con nosotros.Esperamos tener el placer de verles nuevamente en el Secrets Bahia Real,un saludo cordial,

8/10 Good

Graham

Stayed 1 night in Jul 2023
Response from Katty Oosterlinck, Guest Experience on Sep 1, 2023
Dear Graham,Tthank you very much for taking the time and to evaluate your stay at our hotel. Feel always welcome in your second home on Fuerteventura!Kind regards,

10/10 Excellent

Ashik

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023
Response from Hanne Hedegaard, Public Relation Manager on Jul 25, 2023
Dear Ashik,Thank you very much for your excellent assessment of your vacation experience with us at Secrets Bahía Real Resort & Spa.Waiting to receive you again, we send you a cordial greeting,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Honeymoon!
Absolutely loved the feeling of it! It was very spacious, quiet, and pleasant, and all the staff was very friendly and welcoming. We loved our room and the food was amazing! We got welcomed with a glass of cava and the buttler took our bags to the room whilst we enjoyed the lovely views of Isla de los Lobos from the terrace next to the Rendevous bar. At the room, we were surprised to see another bottle of cava there waiting for us! We were so happy! The mini bar was very well stocked and even the snacks were re-stocked on a daily basis. The Balinese beds were outstanding, and with the preferred club upgrade, you could use them every day. That was definitely a highlight. We also went to the beach with the sunbeds and parasols at the back of the hotel, and it was lovely! There was a bar nearby to get drinks from (Pina Colada was a favorite!) It was difficult to get a restaurant reservation for the first night since most slots get taken very quickly and we didn't check in until 2 pm ish. However, the buffet was available and it didn't disappoint. The pork chops with the chimichurri, and the variety of cheeses, potatoes, vegetables, etc made up for it all. We sat on the outside courtyard and it all felt to romantic. We would have loved it if the spa was an outdoors one, to make the most of the weather. But the pools were enough. One thing we didn't expect was for other guests to be reserving sunbeds by leaving their towels there. There should be a rule against it.
Stayed 4 nights in May 2023
Response from Hanne Hedegaard, Public Relation Manager on May 16, 2023
Dear Guest,Thank you very much for your recent visit to our hotel and for your favorable comment in Expedía.We are pleased to know that you have had an excellent stay, especially on the occasion of your honeymoon.Reference to the reservation of sunbeds, we have a sign with the rules in the pool area, where it is already noted, but it is a common situation in all the hotels that worries us, for this reason express signage has been installed in the pools of the holiday complexes, together we are working to find solutions, any suggestion is always welcome.It is true that theme restaurants fill up very quickly for the early hour. They are very small, and we cannot take everyone at the same time.In this case, we recommend having a late lunch at one of our beautiful lunch restaurants and then have a later dinner.We hope you will have the opportunity to return to be pampered again in every way in this your home in Fuerteventura.Kind regards,

10/10 Excellent

Frances

Stayed 7 nights in Apr 2023
Response from Katty Oosterlinck, Guest Experience on May 14, 2023
Dear Frances,Thanks a lot for giving us this high rate regarding your stay with us,Kind regards

10/10 Excellent

Eshiovosenameh

Stayed 9 nights in Apr 2023
Response from Katty Oosterlinck, Guest Experience on May 7, 2023
Dear Eshiovosenameh,Thanks a lot for giving us this high rate regarding your stay with us.Kind regards

10/10 Excellent

Steven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet,good food, good gym, own beach and pier
Stayed 10 nights in Mar 2023
Response from Katty Oosterlinck, Guest Experience on Apr 6, 2023
Dear Steven,Thanks a lot for writing this review about your stay with us. We are happy to read that everything was fine. Feel always welcome in your second home on Fuerteventura!Kind regards

8/10 Good

Kulwinder

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and amenities were lovely. The heated pools were freezing - around 23 degrees even though it was really hot - around 30 degrees whilst we were there. I think the pools could have been warmer but would still stay again if we were to go back to Fuerteventura.
Stayed 2 nights in Mar 2023
Response from Hanne Hedegaard, Public Relation Manager on Apr 4, 2023
Dear Kulwinder,Thank you very much for taking the time to evaluate your stay at our hotel. The fact that they intend to return to our hotel is our greatest reward.The hotel has 2 freshwater pools, one of them heated all year with an average temperature between 25º-26º and we also have our pool in the SPA that has a temperature between 31º-32º. Fuerteventura is in the Atlantic Ocean. We have an average annual water temperature of 18ºC throughout the year. This is very pleasant because you are quickly warmed up by the sun so that's refreshing.Best regardsHanne HedegaardPublic Relations managerSecrets Bahía Real Resort & Spa

10/10 Excellent

Kay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with very attentive staff
Stayed 7 nights in Mar 2023
Response from Katty Oosterlinck, Guest Experience on Apr 2, 2023
Dear Kay,Thanks a lot for this high score regarding your stay with us. We are delighted with your favourable review, especially with regard to the staff. We fully agree that it is the staff that makes the difference, as genuine hospitality and a genuine dedication to service is always noticeable.With kind regards,

10/10 Excellent

Jonathan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was a repeat return for us. Very relaxed atmosphere throughout the hotel. Everywhere is kept totally clean and our room was very comfortable with a really nice see view. Lovely pool area with well designed planting and trees so it never feels too crowded. Really enjoyed the high quality main buffet area and themed restaurant options. Staff were all consistantly friendly. Great direct access to the beach which offered walks into the local town or along the long sandy beach.
Stayed 5 nights in Mar 2023
Response from Katty Oosterlinck, Guest Experience on Mar 26, 2023
Dear Jonathan,As you are a loyal customer, we would like to thank you for the trust you have placed in our hotel by choosing us once again as your preferred holiday destination.We are delighted to receive this excellent review which reflects the kind of holiday we would like to provide for all our guests: full of pleasant experiences in a very relaxing atmosphere.With kind regards,

10/10 Excellent

P

Stayed 6 nights in Mar 2023
Response from Katty Oosterlinck, Guest Experience on Mar 26, 2023
Dear P,We are very grateful for this high score regarding your stay with us.We look forward to seeing you again soon and send you our best wishes.

10/10 Excellent

Antoinette

Stayed 7 nights in Mar 2023

10/10 Excellent

Khushbu

Stayed 3 nights in Mar 2023
Response from Katty Oosterlinck, Guest Experience on Mar 16, 2023
Dear Khushbu,We really appreciate the time you have taken to give us this very positive opinion about your vacation with us.With kind regards,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay!
We had a wonderful stay! The staff was amazing, the room was spacious and comfortable, food was very good, and the pool/beach area were great. We came in February so the hotel was only 1/3 or so full, which was perfect for us. A very relaxing time and hope to be back!
Stayed 3 nights in Feb 2023
Response from Katty Oosterlinck, Guest Experience on Feb 20, 2023
Dear guest,Thank you very much for choosing us to stay at Secrets Bahía Real Resort & Spa and for leaving us this excellent review. We are also very happy to read that you were very satisfied with the comfort of the room you stayed in and we are grateful for your praise for the beauty of our rooms designed to guarantee an unforgettable stay in our hotel. We are very proud of your words, since they reflect the essence of our hotel, which is to offer a place full of peace, a close treatment full of details and an unparalleled gastronomic offer. We hope you will have the opportunity to return to be pampered again in every way in this your home in Fuerteventura.With kind regards,

4/10 Poor

john

Liked: Room comfort
Not a good experience
From the first day it was bad, booked Priveledge club and was expensive, should of had Chromecast in room, it was missing, was told that it would take possibly 2 days as engineer was off for the weekend. Weather was awful so needed to watch something on TV. Moved room to another suite and noise kept us awake all night, had to sleep in a different room that night , sounded like boilers going all night, quite loud .staff said they knew nothing of the noise but engineer heard it . Moved again to a quiet suite , much better, battery went in the door so we could not gain access to the room, this happened a few times and the final time they had to change the mechanism, we were left waiting outside the room in bathrobes for 30 minutes after coming back from sauna. After our first move we left our swim stuff tied to the clothes hanger on the balcony. we told the staff this and they took 2 days to come back to us saying it was not there . These items were quite expensive. Preferred club gave us an exclusive seating area in the restaurant , when diners had not paid the extra they were moved. One Polish couple sat down and because the waitress was Polish they were allowed to stay. I got 100 euro back off an over €3k one week stay . Never again Ants in rooms, safe batteries gone . Overall management was very lacking, one great staff member Nati helped us out so much . Food in mornings was good , in evenings in the Market cafe the food was simple and not so good
Stayed 7 nights in Jan 2023
Response from Secrets Bahía Real Resort & Spa - Customer Service on Jan 30, 2023
Dear Mr. Ryan,We are sorry to know that, after you left the hotel, your stay has not been up to your expectations. From the very beginning, we have done our best to fulfil your requests.It is certain that, exceptionally the weather has been very windy, so that we cannot be held responsible for the clothes left on the balcony. You only informed us about the loss of your clothes one day after you moved rooms, and we investigated the matter accordingly although the clothes already flew away.. During your stay, it has been our main concern to make you satisfied, and we are very surprised about this comments, when we have talked in several occassions and you always gave us a positive feedback. Whilst hoping that you have had some good memories from your stay , we remain with best regards.

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall nice - spa needs updating
Overall this hotel was very nice - rooms were spacious and well decorated, staff were friendly and it has some nice sea views. Only "faults" were that it was difficult to flag down service staff for pool side drinks, food was just ok and the spa was quite dated and didn't look very 5*.
Stayed 3 nights in Dec 2022
Response from Miriam Costantino, Guest Experience Manager on Dec 15, 2022
Dear Hughes,First of all we would like to thank you for sharing your experience following your stay at Secrets Bahía Real Resort & Spa. While we are pleased to know that the facilities and service met your expectations, we are truly sorry to read that the Spa and pool area service was not up to them. We escalated your comments internally in order to improve our services. We truly appreciate your constructive feedback and we hope to have the opportunity to welcome you back in the near future.Kind Regards

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2022
Response from Miriam Costantino, Guest Experience Manager on Dec 1, 2022
Dear Martin,Thank you very much for scoring us with the maximum puntuation! We are really glad to learn that you had a fantastic time within the Secrets Bahía Real Resort & Spa and that we met your expectations. We hope to have the pleasure to welcome you back in the near future. Kind Regards

10/10 Excellent

Daryl Edward Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Highly recommend it.
Stayed 14 nights in Oct 2022
Response from Miriam Costantino, Guest Experience Manager on Nov 16, 2022
Dear Mr. Edward, Thank you very much for sharing your opinion after enjoying your stay within the Secrets Bahía Real Resort & Spa. It is with great pleasure that we learn that you had a fantastic time among us and that you would reccomend it. All our team works really hard in order to provide a high quality standards to all our guests and your kind comments are our best reward! We truly hope to have the pleasure to welcome you back in the near future,Kindest Regards

10/10 Excellent

Alexis George

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Right on the beach. Pool area. Several restaurants to choose from. Spa was a welcome treat when weather wasn't the greatest on our first day. Staff are friendly and helpful. All good. Would recommend.
Stayed 7 nights in Sep 2022
Response from Miriam Costantino, on Oct 4, 2022
Dear Alexis GeorgeThank you very much for your nice evaluation of your vacation in Secrets Bahia Real Resort & Spa. It is a pleasure to know that you enjoyed your stay with us.We hope and wish that you have the opportunity to return soon to enjoy this paradiseKind RegardsHanne HedegaardPublic relations managerSecrets Bahía Real Resort & Spa

10/10 Excellent

sherlene

Stayed 7 nights in Sep 2022

8/10 Good

Priya

Traveled with partner
Liked: Amenities, property conditions & facilities
Stayed 7 nights in Sep 2022
Response from Miriam Costantino, Guest Experience Manager on Sep 20, 2022
Dear Priya,Thank you very much for scoring our Secrets Bahía Real Resort & Spa. We are glad to read that we met your expectations.Kind Regards

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing Time.
Due to a delayed flight, i arrived very late to check-in, but the staff were more than helpful and the hotel bar was still open until 12.45am. I was able to relax and felt great throughout my stay,thanks to the wonderful staff.
Stayed 7 nights in Sep 2022
Response from Miriam Costantino, Guest Experience Manager on Sep 21, 2022
Dear Jeremy,Thank you very much for leaving us such a nice review! we are really glad to read that even if you had a late arrival you could start relaxing and enjoying our facilities and services since the first moment. We are delighted to learn that you had a fantastic time and the staff was helpful and professional throughout the whole experience.We hope to welcome you back any time soon, Kind Regards

10/10 Excellent

Sharmin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was absolutely amazing! Couldn't have picked a better hotel. Everyone was friendly, it was cleaned everyday, service was 10/10 and I would recommend to anyone wanting a beach holiday. This was perfect!!!
Stayed 7 nights in Sep 2022
Response from Miriam Costantino, Guest Experience Manager on Sep 15, 2022
Dear Sharmin,We would like to thank you from the bottom of our heart for your kind review. We are really glad to read that your stay was just perfect and that everything was up to your expectations. We hope to welcome you back soon, kind regards

10/10 Excellent

Tommaso

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort! 10 minutes walk from high street with lots of dining options. The staff was amazing and the property is very very clean. Very high standards. I would definitely recommend and will be back!
Stayed 7 nights in Aug 2022
Response from Miriam Costantino, Guest Experience Manager on Sep 6, 2022
Dear Tommaso,We would like to thank you from the bottom of our heart for such a nice review! We are thrilled to learn that you enjoyed your stay and you found the property clean, with high standard but above all with a fantastic staff! It will be our pleasure to share your kind comments to all the staff, who will be delighted to read them! We are already looking forward your next visit,Kind Regards

10/10 Excellent

Roy, London

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've had a great stay at Bahia Real. The ultimate luxury package was good value as it included all food, cocktails, drinks etc. during our stay. Food was ok overall but we really preferred the a la carte dining options in the Canarian and Japanese restaurant. We also enjoyed the sun beds at the Sugar Reef lounge, overlooking the sea with excellent service. Room with free minibar and sea view was great, too! Had a great stay and would recommend when travelling to the Corralejo area.
Stayed 5 nights in Jul 2022
Response from Miriam Costantino, Guest Experience Manager on Aug 1, 2022
Dear Roy, Thank you so much for your great review! We are really glad to learn that our gastronomy options met your expectations, in particular the à la carte restaurants where all plates are fined designed, cooked and personalized to each diner. It is really lovely to read that you had a fantastic time among us and the services and different spaces reserved to our guests made you feel relaxed. Thank you for your kind comments about your stay and we truly hope to welcome you back again in the near future! Kindest Regards

10/10 Excellent

ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and will be back, near sand dunes, walk to centre about 20 minutes or less than €4 by taxi
Stayed 3 nights in May 2022
Response from Miriam Costantino, Guest Experience Manager on Jun 11, 2022
Dear Ian, Thank you very much for your kind review following your recent experience in our Hotel. We are really glad to learn that you enjoyed your stay among us and you appreciated the strategic location of the hotel. We hope to welcome you back any time soon, Kind Regards

10/10 Excellent

Steven

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Top of the range price wise but worth it.
Stayed 9 nights in Apr 2022
Response from Txema Valverde - Front Desk Manager on Apr 13, 2022
Dear Steven, On behalf of the entire staff we would like to thank you for your feedback.

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Mar 2022

8/10 Good

Peter Graham

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast choice had something for everyone and is the best selection I have ever been offered. Some areas were not open or restricted because of covid and we chose to go out for dinner in the evening. Staff around the pool also very good and the porter was very helpful on arrival. Room clean with sea view.
Stayed 10 nights in Mar 2022
Response from Miriam Costantino, Guest Experience Manager on Apr 1, 2022
Dear Mr. Graham, Thank you very much for taking the time to share your kind review following your recent experience at Secrets Bahía Real Resort & Spa. We are delighted to read that the wide variety of food at breakfast met your expectations. Thank you also for your kind mention to our pool staff who is always keen in attending with rapidity and professionalism all our guests. We hope to welcome you back soon and that next time you will give a try to our dinner restaurants, Kind Regards

8/10 Good

Arkadi

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property located on a great beach promenade that could lead you to the city center in about 30 min. Could say that some facilities and amenities might deserve to have light renovation.
Stayed 2 nights in Mar 2022
Response from Miriam Costantino, Guest Experience Manager on Mar 27, 2022
Dear Arkadi, Thank you very much for your kind review. We are really glad to learn that you liked the Hotel location. We hope to have the pleasure to welcome you back any time soon, Kind Regards

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very large, relaxing hotel. Amazing breakfast
Stayed 4 nights in Jan 2022
Response from Txema Valverde - Front Desk Manager on Feb 22, 2022
Dear client, We appreciate your feedback and we would be pleased to welcome you back again soon. Kind regards,

10/10 Excellent

Ann

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab U Lous
Fabulous sea view room, hotel exceptionally clean. Breakfast was delicious. Would love to go back. Excellent hotel in fabulous location.
Stayed 1 night in Oct 2020
Response from Gran Hotel Bahía Real on Oct 28, 2020
It's wonderful to read that we delivered the very best in experiences during your stay. Now that you have discovered us we hope to welcome you again at Gran Hotel Bahía Real in the very near future.