Ratings based on 92 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
95% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveler

Nicht empfehlenswert

Posted Apr 13, 2015
Pros: gar nichts
Cons: Alles Verbesserungswürdig
Location: Costa Calma - keine großen Unternehmungen ohne Anstrengung möglich.
Begrüßung war o.k. mit allen erforderlichen Erklärungen sowie Lageplan, Zimmer auf 1. Blick sauber. Im Restaurant hatte man oft das Gefühl zu stören, wenn man seinen Tisch neu eingedeckt haben wollte und das schmutzige von anderen benutzten Geschirr tauschen lassen wollte. Bis hin zur provokanten Frage, was denn jetzt noch sei. Nachdem am 3. Tag im Bad immer noch die gleichen Haare und Fusseln (der blau war) am Boden lagen fragte ich mal zaghaft nach, ob die Bodenreinigung (feucht) auch zum Zimmer gehört. Auf das Versprechen es würde jemand kommen war dann lediglich der Badboden gefegt worden und das übrige Zimmer wieder außer Acht gelassen worden. Hier immer noch an der Balkontür und auf dem Balkon Sand von meinen Joggingtrips am Strand (das Sportbereich nicht dem entsprach wie geschrieben). Gläser, die uns zur Verfügung standen wurden lediglich halbherzig über dem Waschbecken ausgewaschen und sogar im Bad stehen gelassen. Lecker ... möchte man doch wieder gerne daraus drinken. Es fand innerhalb der 7 Tage kein Wechsel der Gläser statt. Der Höhepunkt für uns war dann das Abendprogramm. Einfach Licht aus und Musik aus bis zum Rausschmiß. Meine Tochter u. andere Mädchen hatte ein paar Jungs kennengelernt, die All inclusive hatten. Es wurde den Jungs, trotz Hinweis auf Barbezahlung verweigert, den Mädels einen Drink auszugeben.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom La Spezia

Vacanza rilassante al mare!

Posted Mar 29, 2015
Pros: La posizione e la struttura
Cons: I lettini gratuiti nella spiaggia riservati all'hotel
Location: La zona è forse la migliore dell'isola per il mare calmo riparata dal vento (playa de jandia e incantevole) vicina anche a centri commerciali e locali
L'unica pecca della vacanza e stato il tempo, solo due giorni di sole su sette!!! L'isola è veramente bella, il mare splendido ed il cibo super. Il ns hotel era molto confortevole ed in una posizione molto buona, vicina alle più belle spiagge e defilata dalla confusione, proprio quello che cercavamo. Noi eravamo dotati di un auto, per cui senza problemi per gli spostamenti, anche se la zona era servita dagli autobus. Che dire, ci ritorneremmo volentieri magari con qualche giorno di sole in più ...
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Monza

Posizione bellissima con spiaggia riparata dal ven

Posted Mar 26, 2015
Pros: La posizione straordinaria
Cons: mettere un riscaldamento in camera
Location: posizione fantastica, anche se fuori dal paese (occorre la macchina)
Bellissima vacanza, hotel perfetto, l'unica cosa è che ci sarebbe voluto un riscaldamento in camera, a volte con cielo nuvoloso era troppo fredda. Io sono stato a fine marzo, tempo variabile ma per i piu coraggiosi si riesce pure a fare il bagno quando esce il sole.
5 out of 5
Recommended
for Everyone
by A verified traveler

Ottimo per qualche giorno di relax...

Posted Mar 18, 2015
Ottimo per qualche giorno di relax a due passi da spiagge incantevoli e immense... Natura e sole....
4 out of 5
Recommended
for Everyone
by A verified traveler

Hotelanlage in Strandnähe

Posted Mar 18, 2015
Pros: Morgens die aufgeschnittenen Orangen sowie den frisch gepressten Saft und die grosse und gute Marmeladenauswahl.
Location: Abends finden im Hotel immer verschiedene Veranstaltungen statt.
Gut war, dass ein kostenlose Parkplätze in Hotelnähe gab. Den Strand von Sotavento konnte man gut zu Russ erreichen.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom BOLOGNA

BUON ALBERGO SUL MARE IN UN BEL TRATTO DI COSTA

Posted Mar 18, 2015
SIAMO STATI IN QUEST'ALBERGO DAL 9 AL 16 MARZO E CI SIAMO TROVATI BENE E' UNA BELLA STRUTTURA AMPIA CON BELLA PISCINA ED IN PARTICOLARE UNA GRAZIOSA SPIAGGETTA DAVANTI DOVE E' POSSIBILE FARE IL BAGNO ED IL MARE E' MOLTO BELLO , SIAMO RIMASTI SORPRESI ANCHE DALLA CUCINA VARIA E BUONA CHE PER UNA STRUTTURA INTERNAZIONALE E' DIFFICILE UNA MENZIONE PARTICOLARE VA ALLA GENTILEZZA , SIMPATIA E VELOCITA' DEL PERSONALE DEI RISTORANTI E DEL BAR.LE CAMERE SONO BELLE E AMPIE SE DEVO DIRE UNICA NOTA DOLENTE LA PULIZIA DI QUESTE MOLTO SOMMARIA E SPESSO POCHI ASCIUGAMANI RISPETTO ALLA DOTAZIONE. NEL COMPLESSO IL NOSTRO E' UN GIUDIZIO POSITIVO.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Baden-Württemburg

Pico-Bello Hotel am Strandnähe

Posted Mar 15, 2015
Pros: Pico-Bello Sauberkeit, Pool, Fitnesszimmer, Meer Aussicht, Meer Strand, Frühstück drausen mit MeerBlick, Qualitäten Essen mit viele Sortimenten
Cons: Essen: Koch mit Gewürze (Am meistens war der Essen ohne Gewürze -- Neutral Geschmack) Kunden Service: Freundlich, aber nur getan was gefragt
Location: Fuerteventura ...In der nächste Stadt/Dorf Essen und Einkaufen. Am bestens, bleibt in Hotel or neben Strand.
Gutes Essen, Ruhige Pool Anlage, Sonnige Wetter, Dieses Hotel hat alles was wir im Urlaub gewünscht: Pico-Bello Sauberkeit, Pool, Fitnesszimmer, Meer Aussicht, Meer Strand, Frühstück drausen mit MeerBlick, Qualitäten Essen mit viele Sortimenten
4 out of 5
Recommended
for Couples
by A verified travelerfrom England

Posted Feb 21, 2015
Pros: Good buffet dinners
Cons: No coffee served at breadfasts!
Good hotel, but very unhelpful front-desk staff.
2 out of 5
by A verified travelerfrom NW Eangland

Large Hotel high volume low quality

Posted Feb 11, 2015
Pros: Staff are good, entrance lobby/bar is very pleasant, hotel is clean
Cons: Increased spa treatment availability, the hotel possbly holds 800 guests, and has 6 appointments per day! Food, although not sure how based on size!
Location: good location, next to beach and within walking distance to better beaches and town. Little to do however other than walk, although windsurfing nearby
The hotel is a typical very large package tour type hotel, catering for high volumes of customers. The staff are good, really pleasant and helpful, the condition overall is very good considering the numbers it caters for. I chose the hotel, for a break, manly as is referred itself as a spa hotel, and so wanted to arrange treatments and masaages for my wife as a treat. This was not possible as the limited appointments were already fully booked for my entire stay. The food was very high in quantity, you could eat till you burst, however was low in quality. For example I have never experienced a salad where if you closed you eyes you could not taste the difference between any item you were eating! As you would expect due to the size the dining facility is a large and cavernous dining hall.The best meal I had was from the beach front snack bar in front of the hotel! The hotel is also German focussed, we were one of 6 non-Germanic guests. Not a problem except for example again all room TV channels are German.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom UK

Nice hotel with grumpy staff

Posted Feb 2, 2015
I've booked a room with in-room massage service, paid extra for each night and when I got there they said i can't have this service in the room, they don't have a masseur,that is another company etc. I'm wondering who did i pay this extra money?! they didn't care about what i said and they didn't even try to solve this thing, they just moved on like nothing happened. 80% of the staff is rude, they hardly ever smile, one of the staff in the restaurant is pushing this trolley full with plates and doesn't care about you, just knocking on the trolley and warning loudly he is coming and you will be hit by him if you don't "jump" away. Not enough staff in restaurant, you need to wait for quite a long time sometimes to get drink. Food is nice, big selection of different type of foods. I think it's nice to stay here if you want to relax & not true that nothing is close to the hotel, 15-20 min walk away you can find 3 "shopping centre" and restaurants, bars.