Ratings based on 14 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.1 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
by A verified traveler
Not a Hotel I would recommendPosted Mar 9, 2014
Pros: The rooms are very smart and clean and it has beautiful views
Cons: Some of the reception staff and some of the waiters need customer service training
Location: It is right next to the beach but that is about it, you have quite a long walk to get to any shops or restaurants
The Hotel itself is smart and clean but some of the staff are very unhelpful and completely ignored us and did not acknowledge us at all, at one point we gave up and left the reception desk, some of the staff need to go on customer service training. Some of the food in the restaurant was processed and not fresh at all, tinned or frozen vegetables for example, I expected more from a 4 star hotel
by lynda from Suffolk, UK
Good hotel.Posted Jan 29, 2014
Pros: See above.
Cons: Bed uncomfortable, much too firm.
Location: Only stayed one night but did the job!
One night stay during trip to Fuerteventura whilst on holiday in Lanzarote. Very enjoyable, only criticism is the bed was VERY firm which wasn't comfortable. Evenings entertainment thoroughly enjoyed.
for Familiesby Shawn from Bristol UK
Great find!Posted Nov 4, 2013 on Hotels.com
The hotel was well located and catered for guests very well. The food was of good quality and varied. The rooms were fine, though could do with a little updating. The only negative point about the hotel would be the temperature of the pools; far too cold, to the point that they were virtually unusable.
Recommendedby sandip from usa
Posted Sep 10, 2013 on Hotels.com
Excellent hotel.great staff. superb food service.. Fantastic location. Could not be better. We thoroughly enjoyed our stay!
for Couplesby Ian from Belfast
Hotel to suit allPosted Jun 10, 2013
Pros: the stunning views over the beach
Cons: can't think of anything
Location: Good locatio and only a 4 euro taxi ride into Morro Jable.Easily walkable as well.
An excellent hotel which the staff keep in immaculate condition. Ground are manicured,no litter anywhere. Stunning views over Jandia beach. Food quality is excellent and many dishes are prepare for you there and then.You could easily overeat. We had a superior room on the 3rd floor which was worth the extra money.Although there are lots of activities in the hotel you can easily choose to be on your own and have a peaceful time.
for Familiesby JJ from UK
Room with a viewPosted Oct 25, 2012
Pros: Friendly and helpful staff Spacious comfortable room Great view from the balcony Food from buffets was delicious
Cons: Net curtained dining room - no eating with a view. Wifi expensive and erratic. Terrace with sun loungers rather antiseptic Too few lifts
Location: On hillside with a good view (if you choose the right room) of a long golden beach - 5 min walk to the sea.
We had a great holiday, and the hotel satisfied our priorities: good food, a good room and a good view.
for Everyoneby Jules from Gloucester, UK
FabulousPosted Oct 16, 2012
Had a fabulous stay. The hotel was superb and the staff were excellent.
for Everyoneby Hels from Bristol, UK
Better than expectedPosted Jun 5, 2012
Pros: The view of thebeach from the pool terrace
Cons: distance from nearest village -a bout 35 min walk
Location: Seemed to be the most beautiful spot on the island and well worth the 1hour 30 min transfer from the airport
The quality and location of the hotel was better than expected, all faciities were ecellent and the food was superb. Great value for money on the deal we got through expedia.
by A verified traveler from manchester
Posted Feb 25, 2012 on Hotels.com
this hotel is past its sellby date
for Couplesby Linda from West Yorkshire. UK
Iberostar Palace Hotel Jandia FuerteventuraPosted Jan 29, 2012
Pros: The things I liked best were the proximity to the sea and the wonderful beaches and the staff who were always pleasant and helpful.
The hotel is at the edge of the little port/resort of Morro Jable in Jandia and thus benefits from a quiet position next to the fabulous long sandy beach. From the hotel there is direct access to the sands (across the pedestrian promenade) which means that for walking in the waves and swimming (even in January) it is in a perfect position.The hotel is not isolated though as there is a beach bar in one direction and a small shopping complex with a Spar shop 10/15 minutes in the other.The rooms are spacious with very comfortable beds and have sea or side sea views.The side sea views are cheaper and some have northerly views over the car park or across the hotel complex. We requested a higher level side view which turned out to be south facing and quite near to the main road so there was a certain amount of traffic noise but we did not find this a problem as the road was screened by pine trees and we had the advantage of a private sunny sheltered spot if it was a bit more breezy in the afternoon. It is possible to fax a specific room request direct to the hotel after booking. The food was buffet style - anything you could want for breakfast - vast amounts of fruit, lovely bread, hot breakfast, cold meat and cheese.Dinner had a huge choice which changed every night. Some might say some of the hot dishes were a bit "canteeny" but there were so many salads,vegetables,fish steaks or chops etc which were cooked by chefs in the restaurant that most peoples' tastes should be satisfied.