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Reviews of Elba Castillo San Jorge & Antigua Suite Hotel

3 out of 5
Elba Castillo San Jorge & Antigua Suite Hotel
Av. Franchy y Rosa S/N, Antigua, Fuerteventura

Reviews

7.6

Good

Rating 10 - Excellent. 46 out of 191 reviews" "
Rating 8 - Good. 83 out of 191 reviews" "
Rating 6 - Okay. 45 out of 191 reviews" "
Rating 4 - Poor. 11 out of 191 reviews" "
Rating 2 - Terrible. 6 out of 191 reviews" "

7.6/10

Cleanliness

8.4/10

Staff & service

5.8/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed for just one night - unusual for this type of hotel perhaps. It waso.k. A bit noisy late on.
Stayed 1 night in Feb 2024
Response from CSJ on Mar 5, 2024
Thank you very much!Kind Regards

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Back to our happy place!
Another great holiday at The Elba San jorge & Antigua hotel. Had the perfect suite over looking the sea. Beautiful view of the promenade. Reception staff so helpful & friendly. Check in was easy & given a voucher for a complimentary drink whilst waiting for our room. This hotel is in the perfect location for the beach & walking to local night life. But the hotel also has entertainment nightly if you prefer to stay at the hotel. The pool area was vast with lots of sunbeds, never a problem finding a sun bed any time of the day. Pool table, table tennis, small amusement arcade & daily afternoon activities around the pool arranged. Looking forward to booking again next year but definitely for longer than one week. So thankyou to everyone at this hotel for making our holiday so enjoyable. See you all again next year.
Stayed 7 nights in Feb 2023
Response from AF on Feb 15, 2023
Dear Karen,Thank you for your fantastic review! We are happy to know that your holiday has been such a positive experience. We are looking forward to giving you another warm welcome in the future.Very kind regards

10/10 Excellent

Peter

Stayed 3 nights in Sep 2022

8/10 Good

Nicky Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed a lovely holiday at Elba Castillo. The large Family room was perfect for our family of 5. Huge balcony overlooking the sea. Resultant and bar facilities were good, the staff very friendly, a special mention to Patricia at the evening bar, who was always friendly. Animation team were great and kept both the kids & adults entertained- big shout out to Roberto & Giorgio.
Stayed 9 nights in Apr 2022
Response from Jose Carlos Falcón (Duty Manager) on Apr 17, 2022
Dear Nicky Robert, Thanks a lot for trusting us to care for your rest during your stay in Caleta de fuste. It´s great to see that we have been able to meet your expectations. We will send your nice words to Patricia, Roberto and Giorgio, they work hard to keep everyone happy. We hope you have the oportunity to come back to enjoy with us your holidays, we will do our best to provide you a great stay again and hope to be doing it for a long time. Best regards from Fuerteventura!

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Long weekend
Great sea vie room ! Clean and comfortable ! Good facilities ! Close to centre
Stayed 3 nights in Feb 2022
Response from Jose Carlos Falcón (Duty Manager) on Feb 26, 2022
Dear Elaine, We would like to thank you for choosing our hotel to enjoy your stay in Fuerteventura and for taking part of your free time to value our services and share your experience. It´s great to see that we have been able to meet you expectations. Thanks again for trusting us to enjoy your free time, we hope to welcome you here again and provide you another great holidays. Best regards from Fuerteventura!

8/10 Good

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, close to all the bars & restaurants
Stayed 7 nights in Feb 2022
Response from Jose Carlos Falcón (Duty Manager) on Feb 16, 2022
Dear Rebecca, Thanks so much for your trusting choosing us to enjoy your holidays in Caleta de Fuste. It´s nice to see that you got a nice experience with us and hope that you have the oportunity to come back to enjoy with us your free tima one more time. Best regards from Fuerteventura!

10/10 Excellent

Alan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is in a great quiet location, short walk to centre and surrounding areas. Rooms spacious and very clean. Staff helpful and pleasant.
Stayed 7 nights in Jan 2022
Response from Jose Carlos Falcón (Duty Manager) on Feb 13, 2022
Dear Alan, Many thanks for choosing our hotel to enjoy your stay in Caleta de fuste and for taking part of your free time to value our services and share your experience. As I see, you got a nice time with us, Im happy to see that we have been able to meet your expectations. Thank you very much for all your nice comments about our services, we hope you have the oportunity to come back to enjoy your holidays with us one more time. Best regards from Fuerteventura!

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2022
Response from Jose Carlos Falcón (Duty Managaer) on Jan 30, 2022
Dear Michael, Thanks a lot for choosing our hotel to enjoy your free time in fuerteventura and for taking time to value our services. We hope you had a nice time and have the oportunity to visit us again. Best regards from Fuerteventura!

2/10 Terrible

Ronny

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
A Bed Bug Haven. I went to the property with my family. I was given a room which had pubic and head hair left of the previous guest in the bath tub.The microwave was smelling and had cups of tea left from previous guests. I complained to the Reception around 9 pm but received no response, Then I went to the reception and showed the pictures of the dirty apartment only to be told that I will not be able to move to a new room because other rooms are also unclean and also my room cannot be cleaned until the next day. We had the most tortutous night with a 3 year and 9 yera old child. In the morning, I was told that I cannot change my room and the room will be cleaned. I then sent an email to the Hotels Supremo whose name is Sergio Sampedro. I was finally given anothe room which again had ants in the kitchen area. I asked to meet the Supremo Sergio who maid me wait 30 minutes. I finally saw him and asked him to talk to me. He refused to acknowledge what I had to say and said that nothing will be done and refused to even look at the pictures or send someone to the room. They even refused to refund my money. I was forced to go back and clean the new room on my own. At night whilst sleeping,my children and I got up with red marks. there were bed bugs and yes actual visible bed bugs. With a 3 year old child, I called the reception only for no one to pick. We then slept on the floor. Please avoid this hotel
Stayed 3 nights in Dec 2021
Response from Sergio Saborido (hotel manager) on Jan 30, 2022
Dear Ronny, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place
Lovely location,great staff and rooms cleaned daily
Stayed 7 nights in Dec 2021
Response from Jose Carlos Falcón (Duty Managaer) on Dec 19, 2021
Dear Paul, Thanks a lot for choosing us to enjoy your free time. We are happy to see that you got a nice time with us, and that we meet your expectations with our services. Best regards from fuerteventura!

10/10 Excellent

Mark

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable
First time in hotel and impressed with room size and comfortable bed. Came with large group who all commented it was good hotel and well priced
Stayed 3 nights in Nov 2021
Response from Jose Carlos Falcón (Duty Managaer) on Dec 19, 2021
Dear Mark, We are happy to see that we meet your expectations. Thanks so much for your excellente score 10/10. We all wish you a nice winter! Best regards from Fuerteventura!

10/10 Excellent

Gareth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All round great hotel.
We have stayed at the hotel numerous times over the past few years, so would normally know what to expect. Prior to arrival we had read that some hotels were lacking a little after covid as they were trying to cut costs. We were expecting the same, in fact the opposite would be more truthful, the hotel was at full capacity, but it didn’t feel busy, the staff are still as unbelievable as ever, nothing is too much. The rooms do look a little dated in places, but in the background a programme of upgrades are going on, so that will soon be rectified. The animation team are always fantastic, their energy is catching.
Stayed 9 nights in Oct 2021
Response from Jose Carlos Falcón (Duty Manager) on Dec 19, 2021
Dear Gareth, Thanks a lot for choosing us one more time to enjoy your free time, we are happy to see that you got a nice time again with us. We hope to be providing you a nice holidays for a long time... All our staff wish you a very nice winter and our best wishes for the next year. Best regards from Fuerteventura!

6/10 Okay

rachel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2021
Response from Jose Carlos Falcón (Duty Manager) on Dec 19, 2021
Dear Rachel, Thank you for your visit and for taking time to share your experience. We hope you had a nice time with us and remember to cntact us directly for the next time to check your stay personally and try to improve your experience with us. Best regards from Fuerteventura!

8/10 Good

David

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay. Shame to Leave
We have stayed in a few places in this area and found this to be the best value for money so far. This was during the pandemic so not sure how prices compare to normal. Also there was obviously a focus on cleanliness so I cannot really say if this is normal. We were self catering so didn't use restaurant. Staff seemed friendly enough. Room was a good size. I would certainly stay again if it was within my budget.
Stayed 4 nights in Dec 2020

8/10 Good

Valerie

Liked: Cleanliness, staff & service, room comfort
Excellent location
Room very spacious and great location
Stayed 3 nights in Dec 2020

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wish I was here
Only a short stay but would definitely recommend this hotel. Staff lovely bed comfortable. Very clean and all protection in place.
Stayed 4 nights in Jul 2020
Response from Sergio S. on Jul 31, 2020
Dear Brian: Thank you very much for taking the time to evaluate our hotel. Our main goal is to satisfy our guests so I am very pleased to see your high evaluation! Myself and all the staff are looking forward seeing you again! Best regards

4/10 Poor

Verified traveler

Traveled with partner
Liked: Staff & service, amenities
Our stay at Elba Castillo San Jorge & Antigua Suite Hotel, we arrived and had booked a deluxe room with sea view, we had contacted the hotel well before our visit and sent “ Hi we are celebrating our **** wedding anniversary with you, could we please ask for a high room with nice sea view, non-smoking, two separate beds or queen size, thank you so much, we had a reply acknowledging this. When we arrived late on a Saturday evening we were given room 1245 we went to the room which was a fair bit away from reception and found it to be a twin bedded room with a balcony facing another balcony about 5M apart, they had left a bottle of cava though. We returned to the main reception and after a lot of dialog ended up with a deluxe sea view on what was essentially the ground floor room 1133, (found out over the next couple of days that rooms at each side had smokers on so we could not enjoy our balcony one bit), we did go back to reception and complained yet again, they said they were full, but we did not believe them you could tell by walking around the hotel, that it was not full. We were by now very tired and fed up, this is the 1st time this has happened to us, as we always contact the hotel well in advance and a couple of days before we leave the UK. We complained to reception staff again the next morning and the next morning, until eventually on 3 days later we were given room 1311. Reception said they would have room available on the Monday, then this changed to Tuesday at 13:0
Stayed 7 nights in Feb 2020

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top Class.
Lovely hotel in a great location and staff are all amazing and friendly – really couldn’t do enough for you. I have stayed here for many years and the majority of the staff are now friends and welcome you back each time with hugs and kisses, I have no issues recommending this hotel to anyone thinking about booking it. I would advise a sea room in the Antigua building if you can get it.
Stayed 5 nights in Jan 2020
Response from Marisa.Reception Department on Jan 28, 2020
Good Morning Thanks for your positive review!! We hope to see you back soon to spend another fabolous holiday in our hotel!! kind Regards

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, modern & so friendly
Lovely hotel and friendly staff - We stayed only one night here as our self catering villa we'd been staying in all week was awful and the final straw was the boiler breaking down and having no hot water, we were a bit dubious booking a 3 star hotel as normally stsy in 4 star but we've stayed in other Elba hotels in Fuerteventura and enjoyed them so gave it a go, very glad we did, the deluxe double seaview room was in the best condition and had lovely views. I'm extremely fussy but enjoyed the food, main pool was busy but it was Christmas werk so alot of kids in hotel enjoying the pool, there is another unheated pool which was alot quieter. No parking available at hotel but we found on steet parking each time we returned after a trip out in the car. We would definitely return to this hotel, we love Fuerteventura and visit often so this hotel is a definite choice to return to.
Stayed 1 night in Dec 2019
Response from Marisa. Reception Department on Jan 28, 2020
Good Morning!! Thanks for your positive review!! We hope to see you back soon to spend another fabolous holiday in our hotel!! Kind Regards

10/10 Excellent

P D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The staff were all hard working and amazing. The hotel was very basic and out of date by 30 years. Food was decent. Hotel pools were simply too freezing to go in for a swim, which is unacceptable. I would not return.
Stayed 6 nights in Mar 2019
Response from Sanjorge on Apr 6, 2019
Thank you for taking the time to give your views on your recent holiday with us, we are delighted you mentioned how hardworking an amazing our staff are. Our hotel was refurbished in 2014, we are sorry to hear it did not live up to your expectations. The pool in the Antigua building is climatised at 24 degrees from November to April. We regret to know you will not be joining us for future stays.

8/10 Good

mark, dublin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
San George
its has a nice walk overlooking the sea very peaceful .Perfect
Stayed 12 nights in Aug 2017
Response from Sergio S. on Sep 18, 2017
Dear Mark: Thank you very much for taking the time to evaluate our hotel. We always ask our clients to give us their feedback,because we are constantly trying to improve, so your comments are also very much apreciated. We are looking forward seeing you again Best regards

8/10 Good

Craig, England

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff, great location, excellent food.
I would recommend this hotel to anyone looking at going to fuertuventura. The staff were excellent from the waiters and waitresses to the animation and activities team. The staff were attentive and got to know your preferences and likes so over the 10 days they knew what you would like and provided this for you without asking. The animation staff (activities) were vibrant and tried to involve everyone, regardless of age. The entertainment in the evening was ok but you could tell the staff and put as much effort in as they could. I have been to all inclusive hotels before and you can normally tell they do not put much effort into the food. This is not the case at this hotel. The food quality was excellent and they offered wide variety of food all at a high quality. For the value of the price combined with the excellent food service I would highly recommend this hotel. The room was good. The bed was perfect and was a Super king which was a great size to have in a warm country, The room was kept clean throughout our stay but the coffee and tea were not replaced at all during our stay. The fact it was all inclusive meant this wasn't a huge issue but it would have been nice. The one downside was that there was no air con in the room. For us this didn't make too much of a difference as it was January and with the balcony door open it cooled the room. This might be a slight issue in summer. Overall we had an excellent stay.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Get what you want
I always enjoy holidays for what I ask for

6/10 Okay

steve, leicester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed the stay, hotel in a great location,
Some great walks along sea front, and close to the town

8/10 Good

selina w.

Liked: Cleanliness, staff & service, room comfort
Great for everyone
Great place to stay. Been coming here for years and always good.

10/10 Excellent

Andrew, Evesham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
Really good hotel with staff that really make an effort so you can enjoy your break.

8/10 Good

Caroline P.

Liked: Cleanliness, staff & service
Disliked: Room comfort
Lovely hotel but no air-con :(
Have given the room comfort only 2 points. This is nothing to do with decor or cleanliness as the room itself was beautiful and the bathroom was lovely, really big with a walk-in shower. The food was very good, the bar and outside area was really pleasant but the only thing which let it down was not having aircon in the bedrooms. We stayed only one night in October and the room was unbelievably hot. We adults found it difficult to sleep but our baby granddaughter was awake most of the night and hence so were her parents! Even having the windows open didn't make much difference. Otherwise a lovely hotel and excellent value for money.

6/10 Okay

Verified traveler

Liked: Staff & service
Nice hotel, good location, but noisy at night
Good food, plenty of options although only one restaurant and we are used to having a few to choose from. Pool was nice enough and the beach is about 5 mins walk away. There are other hotels that have more facilities in the area, if we went again we would go to the barcello, it has some lovely bars in the harbour. At night the hotel seemed quite loud, the entertainment was bad but there is a pub next door selling beer for £1 so easily escaped and there is no air con.

10/10 Excellent

Carol, Dartford, Kent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT STAY AT THE HOTEL JORGE
We stayed 5 nights here and found it great. The staff were friendly and helpful. There was a great choice of food, clean dining area and the staff in the dining room were most polite. Would definitely recommend this hotel to others.

6/10 Okay

Jonathan

Liked: Cleanliness, room comfort
Enjoyable stay
2 bed Apartment very spacious clean and quiet on 3rd floor in the San Jorge. Only disappointment was we were a family of 6 but only 4 could sit and eat on the balcony 4 chairs one small table. We asked for another table and two chairs but over our sixteen day stay the best that could be done was an extra 2 chairs. We were not all inclusive so table and chairs were important. Two balcony lights took two attempts to get one working

10/10 Excellent

angela, north wales

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, lovely welcoming hotel
Helpful reception staff directed us to our room on arrival, the room had a sea view which was fantastic. The room was clean 2 bedrooms which was great as we have 2 teenage boys. Food was excellent, cutlery plates and tables always available. We were there during the 2 busy weeks of "shut down" so the hotel was very busy. The only problem we had was getting sun beds as we are too chilled to get up early to claim a bed! We love going out on excursions, walks and had a boat trip from the harbour, so the lack of beds wasn't a problem to us. All the staff are very hard working pleasant and have great customer service skills. I would recommend this hotel.

10/10 Excellent

Digga Dave

Liked: Cleanliness, staff & service, room comfort
A great holiday
This is the 2nd time in 3 months that we,ve stayed here. last time was at the end of April and we had alot of room noise. This time we stayed in the San Jorge and had a wonderful seaview.The new management team led by Tonya are making a real effort and its paying off although the workers on the ground are still the old favourites .They really do go that extra mile to make everything run smoothly for you.The cleaning around the hotel has been increased and the patio areas are cleaned virtually every day . The food was as always great and there is a great choice of beer,wine and cocktails. I`m back out in October for a few days.Probably my 20th visit to Caleta and my 15th to this hotel.

10/10 Excellent

Jane, Market Drayton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always Good
Had a great time here for a long weekend.Stayed many times before. Food and drink is excellent. Staff are fantastic and always remember you and make a fuss over you.The new chap at Anamation is great. So enthusiastic.Just as good as Oswald but in a different way. Everybody seemed to be having a good time and didn`t hear any complaints.Back again in a couple of months.

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Great place for the price!
Enjoyed our stay here, no question. Although affordable they seem to nickel and dime you for things like phone calls and internet service.

8/10 Good

Val, Suffolk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel, next to beach.
Very pleasant stay, staff very helpful and friendly. Excellent shower in bathroom. Food pretty good though ate out several nights to enjoy local fare. Not easy to find genuine Spanish food. Worth taking a few warm items of clothing as resort on a very windy promintory.

6/10 Okay

Ian R.

Disliked: Cleanliness, staff & service, room comfort
disappointed
when we booked it was in an all inclusive list, however we had to pay another 200 euros each when we got there as they said we were self catered but we were given a room with no kitchen etc ?

10/10 Excellent

Dee

Liked: Cleanliness, staff & service, room comfort
Some january sun
We checked into a room with a seaview...the views from the balconies were stunning. The room was large and the beds were very comfortable.Lovely shower ..the best ive experienced on holiday. Room servce ladies always friendly and polite,helpful and considerate.We went self catering so cant comment on food...my only negative is the pool area could do with some new sunbeds.Hotel very central to beach and restaurants and entertainment. Will definetly be back !!!!

8/10 Good

Peter, Govan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay
A fantastic 3 day stay where the hotel happily moved me and my friend into a sc apartment after our request.

8/10 Good

Digga Dave

Liked: Cleanliness, staff & service, room comfort
Stormy few days !
Flew in through the worst rain in my near 20 plus visits to Fuerte. We had an easy check in as there was just 6 of us in 3 rooms.The rooms weren`t the ones we had ordered but were all seaview.two blokes sleeping in one double bed just wasn`t on but the desk staff didnt see it that way. After a couple of hours of saying they were full and couldnt change ,they did allocate them a 2 bed apartment, also seaview.My particular room was clean .We only stayed 4 days but the cleaners didn`t come in once or change towels but everything was fine. Food and drink was once again excellent and the smoothies at breakfast made a nice change.There was lovely meat and fish cooked fresh at lunch and dinner. All in all a good stay and I`m back in April.

6/10 Okay

generous

Liked: Cleanliness, staff & service
Clean but noisy
Kept nice and clean but found it difficult to sleep because of noise from bar underneath and doors banging at all hours

10/10 Excellent

Jo1973

Liked: Cleanliness, staff & service, room comfort
Great Value
10 nights self catering. Location is great close to the local restaurants , marina and beach. Pool area's nice and clean.

10/10 Excellent

Deborah, Runcorn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
Brilliant location fantastic view, was well worth the money

10/10 Excellent

Kellyson vacation, Cardiff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money accommodation in great location
We have stayed at the Suite Hotel Castillo San Jorge & Antigua on a self catering basis on three occasions now, and it would be hard to beat this place for value for money and good location within a few minutes walk of central Caleta. The recent improvements and room refurbishments are very impressive and we won't hesitate in booking again in the future. I can't comment on the all inclusive elements (food, entertainment etc) unfortunately as we always enjoy eating out at the local restaurants but other guests we spoke to certainly seemed pleased. For the money paid and for a 3* place you really can't fault it.

8/10 Good

Digga Dave

Liked: Cleanliness, staff & service, room comfort
Another Good one !
As usual we had a lovely time at the San Jorge. We had a fidelity card so were upgraded to a seaview room .The staff are great and make you really welcome.They all remember you from previous holidays and genuinely are pleased to see you again.The reception staff were good and we had a quick check in.Food was again excellent.They know process fresh smoothies for breakfast which I liked. This was my 3rd break here this year and I`m back again at the end of November. Nowhere better.

8/10 Good

Irene, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Location was great, just 15 mins by taxi from airport. It was also just a few minutes walk to the central areas for shopping, restaurants and bars. We were not staying as 'inclusive' guests so our contact with staff was mainly confined to reception staff (who were always pleasant and helpful). Certain areas of the hotel could do with a upgrade e.g. new bath (which could have been a little cleaner). The sunbeds consisted of 2 types and the better ones were always gone in a few minutes with the usual story of towel ownership. There was entertainment every evening which I believe was good for families... kids seemed to love it. There was no air-conditioning which I believe would be bad during the high seasons. Overall, our experience of the hotel was good and would return again.

10/10 Excellent

Relaxed Family

Liked: Cleanliness, staff & service, room comfort
wonderful holiday
We have just returned from 10 days at Casillo San Jorge & Antigue. Superb hotel and food lovely. Pools lovely and clean. Children's entertainment was fabulous...Oswald and the girls are a true asset to the hotel and our children loved Pepe the Caterpillar!!!! evening entertainment was fantastic...we never left the hotel!!!

8/10 Good

Digga Dave

Liked: Cleanliness, staff & service, room comfort
Back again
Second visit this year and going back in November.I only do 3 -4 night breaks.Food and drink are excellent.Staff are very friendly and welcoming and work very hard.Don`t go to Caleta unless you`re looking for peace and quiet.

8/10 Good

Roy from Lanzarote

Liked: Cleanliness, staff & service, room comfort
Good, relaxing location
Enjoyed our stay. Location was great as we just wanted to relax and not be in the middle of the resort. Rooms clean and tidy, we had a lovely wraparound terrace but think that is because we had the 2 bedroom 'suite', which was located on the top floor. Bit disappointed with the lack of facilities, and the nightly entertainment left a lot to be desired, but hey, if you want more entertainment head into town. Onsite restaurant was on a rip though, so glad we opted to eat out every night prior to arrival, as would be expensive to use the supermarket for the basics of a self catering stay.