Bar (on property)

Reviews of The Royal Park Hotel Fukuoka

4 out of 5
The Royal Park Hotel Fukuoka
2-14-15 Hakata Ekimae Hakata-ku, Fukuoka, Fukuoka-ken

Reviews

9.0

Wonderful

Rating 10 - Excellent. 558 out of 1012 reviews" "
Rating 8 - Good. 371 out of 1012 reviews" "
Rating 6 - Okay. 60 out of 1012 reviews" "
Rating 4 - Poor. 16 out of 1012 reviews" "
Rating 2 - Terrible. 7 out of 1012 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ghislain

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room for 3 was modern spacious confortable. Location is great almost in front of Hakata station ( great to go to Airport and dining /shopping) Nice staff.
Stayed 1 night in Mar 2024
Response from Front team on Mar 27, 2024
Thank you very much for staying at The Royal Park Hotel Fukuoka.We hope that your stay will be a good memory.We will continue to strive to provide better service in the future, so please use our hotel again when you come to Fukuoka.We look forward to seeing you again.

8/10 Good

Mari

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It’s good
Stayed 7 nights in Mar 2024
Response from フロントチーム一同 on Mar 10, 2024
この度は数多くあるホテルの中からザ ロイヤルパークホテル 福岡にご宿泊頂き誠にありがとうございます。これからもお客様にご満足頂けるホテルを目指し努めて参りますので、今後とも変わらぬご愛顧賜りますよう、お願い致します。 この度は口コミへご投稿頂き、誠にありがとうございます。 お客様のまたのお越しを、従業員一同心よりお待ち申し上げております。 フロントチーム 一同

10/10 Excellent

ARAMAKI.YUTAKA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location
Stayed 1 night in Feb 2024
Response from Front team on Mar 5, 2024
Thank you very much for staying at The Royal Park Hotel Fukuoka.We are very happy to hear that you enjoyed your trip to Fukuoka.If you come to Fukuoka again, please use our hotel.We look forward to seeing you again.

8/10 Good

Keithley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great, the hotel lobby and waiting room extremely cramped during high volume check-in time, the hotel’s cleanliness was impeccable, and their breakfast options were not Western friendly. Overall, it was a good experience, but if you are looking for comforts and superior accommodations, this property lacked some of the things Western travelers are used to. The location was also a great feat due to it being close to the subway station and bus station with lots of restaurants and shopping to do during down time.
Stayed 1 night in Jan 2024
Response from Front team on Jan 8, 2024
Thank you very much for staying at The Royal Park Hotel Fukuoka.How was your stay?We hope that your stay will be a good memory.We will continue to strive to provide better service in the future, so please use our hotel again when you come to Fukuoka.We look forward to seeing you again.

10/10 Excellent

Sherwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceeded our expectations. Value for money
Stayed 1 night in Nov 2023
Response from Front team on Dec 15, 2023
Thank you for staying at The Royal Park Hotel Fukuoka.It is our greatest pleasure that you were satisfied with our service.And your comment concerning our staff is also very much appreciated.Did you have a good time in Fukuoka?We’re looking forward to seeing you coming again.We sincere thanks for the comment you gave us.Front team

10/10 Excellent

ANDREW

Stayed 4 nights in Dec 2023

8/10 Good

Sandeep

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Gantumur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Harold

Stayed 3 nights in Nov 2023

8/10 Good

Ka Yan Tiffany

Traveled with group
Liked: Cleanliness, staff & service, amenities
Lobby is a bit small, but overall the hotel is clean and the staff are friendly
Stayed 1 night in Nov 2023
Response from Front team on Nov 21, 2023
Thank you very much for staying at The Royal Park Hotel Fukuoka.We are very happy to hear that you enjoyed your trip to Fukuoka.If you come to Fukuoka again, please use our hotel.We look forward to seeing you again.

8/10 Good

Fenny

Traveled with family
Liked: Staff & service
Good. Room a bit small
Stayed 1 night in Oct 2023
Response from Front team on Nov 19, 2023
Thank you for staying at The Royal Park Hotel Fukuoka.We are very happy to hear that you were satisfied with your stay.Our hotel is located a 5-minute walk from Hakata Station, so it is convenient for sightseeing.We will do our best to improve our service to make your stay even more satisfying than this time.We are looking forward to meeting you.Thank you for posting your review while you are busy.Front team

10/10 Excellent

_69

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023

10/10 Excellent

Edna

Stayed 1 night in Nov 2023

10/10 Excellent

Akira

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice upscale lodging after staying at a string of business hotels throughout Japan. Quetta location with only a short 8 minute walk from Hakata station. The morning buffet breakfast was leaps and bounds beyond your standard Hilton morning buffet. Nice selection of Japanese and Western food choices.
Stayed 1 night in Nov 2023
Response from フロントスタッフ一同 on Nov 13, 2023
Thank you for making a reservation at The Royal Park Hotel Fukuoka.Our hotel is located about a 5-minute walk from Hakata Station and has been well received by many customers.We are glad to hear that you were satisfied with the breakfast at our hotel.Not only breakfast, but also lunch and dinner are popular, so please try them out if you have a chance.We will continue to strive to further improve our services, so we hope that you will use us again when you come to Hakata.We look forward to meeting our customers.Thank you for taking the time out of your busy schedule to write a review.All the front staff

10/10 Excellent

Jacky

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet area and convenience(lawson) store nearby. Despite being quiet area, it is near alot of eatery and hakata station in less than 10min walk
Stayed 2 nights in Nov 2023
Response from Front team on Nov 11, 2023
Thank you for staying at The Royal Park Hotel Fukuoka.We are very happy to hear that you were satisfied with your stay.Our hotel is located a 5-minute walk from Hakata Station, so it is convenient for sightseeing.We will do our best to improve our service to make your stay even more satisfying than this time.We are looking forward to meeting you. Thank you for posting your review while you are busy.Front team

8/10 Good

Fenny

Stayed 1 night in Nov 2023

10/10 Excellent

Hyunok

Liked: Cleanliness, staff & service, property conditions & facilities
하카타역과 텐진역 중간에 있어서 걸어다니기가 좋았다.
Stayed 2 nights in Oct 2023
Response from Front team on Oct 19, 2023
Thank you for staying at The Royal Park Hotel Fukuoka.It is our greatest pleasure to realize that you were satisfied with our service.Our hotel is located a 5-minute walk from Hakata Station, so it is convenient for sightseeing.How is your stay here in Fukuoka?We will continue our effort to provide the best service for our guests.It is always encouraging and more inspiring whenever we receive positive feedback from our value guests.We look forward to your next visit.Front desk.

8/10 Good

Daniel, LYNNWOOD

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hotel was very clean and stuff very helpfull
Stayed 4 nights in Oct 2023
Response from Front team on Oct 17, 2023
Thank you for staying at The Royal Park Hotel Fukuoka this time.We are truly glad that you are satisfied with our hotel's rooms and the service of our front staff.We will continue to strive to provide better service.Thank you for leaving a review even though you are busy.I look forward to meeting you again someday.Front team.

10/10 Excellent

Betty

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and room very spacious
Stayed 4 nights in Sep 2023
Response from フロントスタッフ一同 on Sep 27, 2023
Thank you for staying at The Royal Park Hotel Fukuoka this time.We are very happy to read your review and it seems that your stay was a satisfying one. Thank you for the praise.If you have another chance, we would appreciate it if you could stay at our hotel. We will do our best to improve our service to make your stay even more satisfying than this time.We look forward to meeting our customers.

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Nicely appointed
Stayed 2 nights in Sep 2023
Response from Front team on Sep 17, 2023
Thank you for staying at The Royal Park Hotel Fukuoka this time.We are glad that you are satisfied with our hotel service.We will continue to strive to provide better service.We look forward to your next visit.Front team

10/10 Excellent

Pik Kwan, Las Vegas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
About 4-min walk from Hakata Station West Exit. Plenty of shops & restaurants. Easy access to subway & walkable to shrines, temples & Nakasu district. We stayed there for 3 nights & decided to try their Chinese buffet on our 1st night. The food was great & staff were kind. We enjoyed our stay!
Stayed 3 nights in Sep 2023
Response from Front team on Sep 12, 2023
Thank you for staying at The Royal Park Hotel Fukuoka.We are very happy to hear that you were satisfied with your stay.Our hotel is located a 5-minute walk from Hakata Station, so it is convenient for sightseeing.We will do our best to improve our service to make your stay even more satisfying than this time.We are looking forward to meeting you.Thank you for posting your review while you are busy.Front team

8/10 Good

Gary

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Sep 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed stay. It’s convenient and close to Hakata Station and Canal City.
Stayed 2 nights in Aug 2023
Response from Front team on Aug 26, 2023
Thank you for staying at The Royal Park Hotel Fukuoka this time.We are glad that you are satisfied with our hotel.We will try our best to provide you with better service next time.We look forward to the day you visit us again.

8/10 Good

Louise

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was well located within walking distance to Hakata station and Canal city. Some restaurants and shops close by. Hotel was very clean. Check in/ check out very efficient.
Stayed 2 nights in Aug 2023
Response from Front team on Aug 10, 2023
Thank you for staying at The Royal Park Hotel Fukuoka.We are very happy to hear that you were satisfied with your stay.Our hotel is located a 5-minute walk from Hakata Station, so it is convenient for sightseeing.We will do our best to improve our service to make your stay even more satisfying than this time.We are looking forward to meeting you.Thank you for posting your review while you are busy.Front team

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Triple room is a tight fit, but the extra bed is comfortable. Close to Hakata station. We chose this over Airbnb options due to budget and convenience.
Stayed 2 nights in Aug 2023
Response from Front team on Aug 6, 2023
Thank you for staying at The Royal Park Hotel Fukuoka.Did you enjoy your trip to Fukuoka?We are glad that you had a good time at our hotel.We will continue to do our best to be a hotel that everyone can use.I hope you will stay at our hotel when you visit Fukuoka again.Thanks for the review.Front team

10/10 Excellent

Diana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Minutes walk to Hakata station. Great access and location. Lots of good options for food and shopping. Clean and attention yo details. Great staff who are polite, professional and helpful. We felt welcomed and were at ease all the time. Thank you.
Stayed 2 nights in Jul 2023
Response from フロントスタッフ一同 on Jul 27, 2023
Thank you for staying at The Royal Park Hotel Fukuoka this time.I am very happy to read your review that you seemed to be satisfied with your stay. Thank you for the praise. If you have another chance, we would appreciate it if you could stay at our hotel. We will do our best to improve our service to make your stay even more satisfying than this time.We are looking forward to meeting you.

10/10 Excellent

Ling

Liked: Cleanliness
Everything is great except the room is a bit on the small side.
Stayed 1 night in Jul 2023
Response from Front team on Jul 6, 2023
Thank you for staying at The Royal Park Hotel Fukuoka.We are very happy to receive your compliments.Please use it when you come to Hakata again.Thank you for posting a review while you are busy.We'll be expecting you.Front team

10/10 Excellent

Chia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel.
The staff were very friendly and efficient. Took about just 5 min to check-in. The staff also assisted us to book a vehicle for our transfer to the airport promptly. The rooms were very clean, tidy and comfortable to stay in during our 4 nights there. Very convenient and about 500m to the Hakata Station. Highly recommended/
Stayed 4 nights in Jun 2023
Response from Front staff on Jun 16, 2023
Thank you for staying at The Royal Park Hotel Fukuoka.Did you enjoy your trip to Fukuoka?We are glad that you had a good time at our hotel.We will continue to do our best to be a hotel that everyone can use.I hope you will stay at our hotel when you visit Fukuoka again.Thanks for the review.Front desk

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Near Hakata Station
I decided to book this hotel in Fukuoka after a recent good stay in Royal Park Canvas in Kobe. The Hollywood Twin Room (usage for 3pax) is a bit cramped - there's not enough space to open 3x 24-inch luggages. Not a big issue if it's a short stay. I do like the TV where it will show you in real-time how crowded or empty the restaurant or laundromat is. The breakfast variety is more than the one in Kobe (not sure if that is because Kobe was a sister brand - Canvas). However, the restaurant is also the reason I gave lower rating for my stay. On one of the days, the waitress told me there's no more butter for the bread. I cannot fathom how a restaurant can run out of butter before 8am?! Breakfast is supposed to last till 11am. Also they provide cereals but not milk. Maybe the hotel expects guests to eat cereal with yogurt which they do provide. But I hope the hotel will consider including milk and fresh fruits (not canned fruits) in its menu. Lastly, many of the breakfast dishes including vegetables are cold. I'm not sure if this is common in Japan but it will be nice to have some food on warmers. The hotel is near Hakata Station. But as there are many hotels near the station, I will consider this again only if the price is reasonable.
Stayed 3 nights in Jun 2023
Response from Front team on Jun 8, 2023
Thank you for staying at The Royal Park Hotel Fukuoka.We apologize for the inconvenience caused at the restaurant.If you are satisfied, we will use it as a reference in the future.All the staff will do their best to satisfy our customers next time, so please use our hotel when you come to Hakata.We’re looking forward to seeing you coming again.Thank you for posting a review while you are busy.Front team

10/10 Excellent

fanny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023

10/10 Excellent

Nicholas

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice location, room in the right size. Friendly staff and brilliant decoration
Stayed 3 nights in May 2023
Response from Front team on May 25, 2023
Thank you for staying at The Royal Park Hotel Fukuoka.We are very happy to hear that you enjoyed your stay at our hotel.If you come to Hakata again, please stay at our hotel.We’re looking forward to seeing you coming again.Thank you for posting a review while you are busy.Front team

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located, quality fit-out, helpful staff. Only annoyance was an intermittent rattle noise in the ceiling during the night.
Stayed 1 night in May 2023
Response from Front team on May 3, 2023
Thank you for staying at The Royal Park Hotel Fukuoka.We are very honored to receive your compliments regarding our staff and rooms.However, we sincerely apologize for the inconvenience caused by the noise.When you come again, we will do our best to satisfy our customers, so we would appreciate it if you could stop by when you come to Hakata.Thank you for posting a review while you are busy.Front team

10/10 Excellent

Pirata

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good lactation , staff is extremely helpful.
Stayed 1 night in Mar 2023
Response from The Royal Park Hotel Fukuoka All the front team on Mar 24, 2023
Thank you for staying at The Royal Park Hotel Fukuoka this time. We are very happy that you were satisfied with your stay at our hotel. We will continue to do our best to satisfy our customers, so we hope you will visit us again when you come to Hakata. We are looking forward to seeing you again. Thank you for posting your review while you are busy.All the front team

10/10 Excellent

Pirata

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff
Stayed 2 nights in Mar 2023
Response from Fronteam on Mar 22, 2023
Thank you very much for having stayed at The Royal Park Hotel Fukuoka.We are glad to hear that you have enjoyed stayingYour comment concerning our staff is also very much appreciated.We hope to have an opportunity to welcome you back on your future travel to Fukuoka.Front team

10/10 Excellent

YOUNG SUP

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Hakata station, very quiet neighborhood, clean room and nice breakfast buffet. The bathroom was clean and spacious as well. I enjoyed everything about the hotel!
Stayed 3 nights in Jan 2023
Response from Front team on Jan 27, 2023
Thank you for staying at The Royal Park Hotel Fukuoka.We are glad that you had a comfortable stay.The hotel is not along the main street, so I think you can sleep quietly at night.The bathroom in the room has a bathtub and shower, and there is a place to wash, so it would be an honor if you could relax.We are looking forward to seeing you again.Thanks for the review.Front team

8/10 Good

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2022

10/10 Excellent

Brenda

Stayed 1 night in Nov 2022

8/10 Good

Manee

Liked: Cleanliness, staff & service, property conditions & facilities
Love ❣️
Stayed 1 night in Oct 2022
Response from Frontteam on Oct 12, 2022
Thank you for the message at The Royal Park hotel Fukuoka.We are very glad to hear the comment.If you have a chance, we are looking forward to seeing you again.

8/10 Good

Mitchell

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel.
Stayed 1 night in Feb 2022

10/10 Excellent

JamesP, SF

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very good with both Western and Japanese style
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2019

8/10 Good

WAN-CHIH

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Good services. Not a lot of amenities as the new stylish hotel.
Stayed 2 nights in Dec 2019

8/10 Good

HELENA

Traveled with family
Liked: Staff & service
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
We only had 3 beds for 4 people. Room was very small. Breakfast was adequate. Close to train station.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cross to Hakata station and clean room. Beautiful bathroom. Bit small for family but good enough to just sleep after sightseeing at Fukuoka city. Only unsatisfied was that the breakfast closed at 10am means, had to get out from restaurant by 10am and hotel people didn’t tell us when we checked in. When we went to have a breakfast at 9:40, they told us it’s too late!
Stayed 1 night in Nov 2019

10/10 Excellent

Jen-MiltC, Melbourne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent hotel in a great location. Five minutes walk from Hakata Station and easy walking to Canal City, Kawabata Arcade, temples, and a little further (but still an easy walk) to Tenjin area, We loved the hotel: well designed for clever use of space, fantastic bathroom (rain & ordinary showers with bath in Japanese style), comfortable and quiet. We would love to return (and to Fukuoka, a great city).
Stayed 3 nights in Sep 2019

6/10 Okay

Verified traveler

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The property was clean and looked fresh, but the rooms were smaller than another hotel I stayed at in Fukuoka for the same price. The breakfast buffet was also lacking, with limited selection and not-often replenished items. We arrived early enough to see lots of open seating in the buffet area, but the limited staff told us to wait, as they still had lots of cleaning/bussing of tables that needed to be done. It looked like they were understaffed. The rooms did feel clean and modern, although pretty small and tight. It's not that far from the Hakata station, and a nice enough walk if it's not raining.
Stayed 1 night in Aug 2019