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Reviews of Benikea Calton Hotel Fukuoka Tenjin

3 out of 5
Benikea Calton Hotel Fukuoka Tenjin
1-14-15 Kiyokawa, Chuo-ku, Fukuoka, Fukuoka-ken

Reviews

7.4

Good

Rating 10 - Excellent. 209 out of 1001 reviews" "
Rating 8 - Good. 387 out of 1001 reviews" "
Rating 6 - Okay. 270 out of 1001 reviews" "
Rating 4 - Poor. 93 out of 1001 reviews" "
Rating 2 - Terrible. 42 out of 1001 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
The room was small, but still had everything I needed at a pretty good price. The staff were all pleasant, and I enjoyed my stay.
Stayed 19 nights in Mar 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was not helpful at all when we asked for help to resolve the problem of parking just next door of the hotel.
Stayed 1 night in Nov 2019
Response from Front on Nov 26, 2019
Thank you for using the hotel. I am sorry that I cannot provide a satisfactory stay. We will do our best to provide better service. Thank you.

10/10 Excellent

KenB

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was close to transportation, about a 20 minute walk to Yakuin station and convenient spot as there was convenience stores nearby
Stayed 2 nights in Sep 2019
Response from Yuki Fujishima on Sep 17, 2019
Thank you for your valuable review. Our closest subway station is Watatabe-dori station and the second closest is Yakuin station and both station is about 5 to 10 minutes form our hotel by walk. Many restaurants, super markets and 24H convenience stores are near our hotel. We are happy to introduce you more details about our neighborhood at the reception so please feel free to visit us! We look forward to seeing you again in the future!

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness
The room didn't have any windows to look out of - we felt like we were in a closet. We used the laundry facilities, which were clean and accessible. Otherwise, the room was serviceable, but not somewhere I would stay again.
Stayed 2 nights in Aug 2019
Response from Yuki Fujishima on Sep 17, 2019
Thank you for posting your review. I'm sorry that our room made you uncomfortable during your stay. All our rooms have a window but some rooms do not have a nice view. I hope we can see you again in the future! Best Regards,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jun 2019
Response from フロント on Aug 24, 2019
この度はベニキアカルトンホテル福岡天神をご利用頂きまして、誠にありがとうございます。 当ホテルでのご宿泊にご満足いただけたようで、大変嬉しく存じます。 お客様のまたのご利用を心よりお待ちしております。

8/10 Good

C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

8/10 Good

Nakamori

Liked: Cleanliness, staff & service, property conditions & facilities
Location is great however the bed is small for two people. The breakfast buffet is ok not enough food.
Stayed 1 night in Mar 2019
Response from Reservation on Apr 12, 2019
Thank you for your valuable feedback! I'm sorry for an inconvenient that you experienced during your stay. Semi-double bed is 123cm×198cm so it could be a little small for 2 persons to sleep. We recommend twin rooms for a family or group use. Breakfast is Japanese Western style which is available by 750 yen per person. We look forward to seeing you again in the future!

2/10 Terrible

Rocco

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Found someone else’s hair on my pillow. Carpet looked filthy. Won’t go back.
Stayed 1 night in Mar 2019
Response from Reservation on Mar 31, 2019
We want to sincerely apologize for your negative experience in our hotel. We'd like to make sure that such mistakes don't happen again. Thank you for taking time to give us feedback.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful staff, good location - recommended
Very helpful staff, thank you Tanaka San for helping us on taxi reservation. Convenient location near to bus stop that can connect to Hakata Station easily.
Stayed 5 nights in Mar 2019
Response from Reservation on Mar 19, 2019
We really appreciate you taking the time out to share your experience with us! We count ourselves lucky for customers like you. We look forward to hosting you again in the future!

6/10 Okay

Verified traveler

The bathroom is too small...
Stayed 1 night in Nov 2018
Response from Reservation on Dec 4, 2018
We want to sincerely apologize for your negative experience in our hotel. Thank you for taking time to give us feedback. Your feedback makes us better. Next time, please walk right up a manager and voice your concerns. I hope to see you again in the future.

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Nov 2018
Response from Reservartion on Nov 28, 2018
Thank you for your feedback. We look forward to seeing you again.

10/10 Excellent

cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018
Response from Reservation on Nov 28, 2018
Thank you for your feedback! We look forward to seeing you again.

10/10 Excellent

Dahye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from Frontdesk on Oct 31, 2018
Dear guest, Thank you for your valuable feedback. We look forward to seeing you again!

6/10 Okay

winky, hong kong

Disliked: Staff & service
Convenient and shops nearby Good transportation
Stayed 2 nights in Oct 2018
Response from Frontdesk on Oct 31, 2018
Dear Guest, Thank you for your valuable feedback. We are glad to hear that you enjoyed your stay at our hotel. Our hotel is surrounded by many good food shops and bars and most of them are very cheap! Our hotel locates not at the center of downtown so parking fee is much cheaper. you can normally park your car by 1000 yen per night. However downtown area is 15-20 min walking distance so our hotel is very suitable for your nest! Look forward to seeing you again!

8/10 Good

Tony, Bangkok, Thailand

Liked: Cleanliness, staff & service
The room for 4 people is not quite wide but it's ok for 1 night. 2 beds for 4 people. Amenities are provided at the lobby. Parking lots are available but not free. It's a bit far from train / subway station. Take a bus is the choice for public transport.
Stayed 1 night in Oct 2018
Response from Reservation on Dec 7, 2018
We really appreciate you taking the time out to share your experience with us. We are sorry that you felt the room was too small for 4 people. Our hotel has triple room and suit room for a big group of guests so please let us know when you need bigger room. I hope to see you again soon!

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

8/10 Good

Billy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Over night stay
A nice hotel just for an overnight stay. Room is too small and has no furniture. You will be setting on the bed.
Stayed 1 night in Aug 2018
Response from ベニキアカルトンホテル福岡天神 on Sep 14, 2018
この度はご利用頂きありがとうございます。 またのご利用をお待ち致します。

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Clean hotel. Sufficient for 4 persons.
For a 4-person room, better to have one to 2 more stands for the suitcase
Stayed 2 nights in Jul 2018
Response from Reservation on Jul 20, 2018
Dear Guest, Thank you for your valuable feedback. We are trying to improve our facilities for better hotel stay for each guests. We will surely consider putting suitcase in guest rooms as you requested. Best Regards,

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Stayed 3 nights in Jun 2018
Response from ベニキアカルトンホテル福岡天神 on Jul 5, 2018
この度はご利用頂きありがとうございます。 ご宿泊中にお問い合わせがございましたら、ご遠慮なくフロントにお尋ねください。 又のご利用をおまちしております。

2/10 Terrible

Gunsoo

Disliked: Property conditions & facilities, room comfort
I won’t recommend this hotel for my family.
Service was good and people were being friendley except bed condition. Spring was almost sticking out and nudged my back over all night. We couldn’t get slip well.
Response from ベニキアカルトンホテル福岡天神 on Apr 29, 2018
この度はご利用頂きありがとうございました。 ご滞在中にお問い合わせ等がございましたら、ご遠慮なくフロントにお尋ねください。 ご迷惑をお掛けしまい、申し訳ございませんでした。

8/10 Good

Linda

Liked: Staff & service, room comfort
The room wasn't exactly dirty, but it could have benifited from a proper scrub-down. My first night there, I was looking forward to a nice hot bath after spending all day walking around, however there was no hot water and it remained that way until the next day (I did call the reception and to their credit they were very helpful in trying to solve the problem though). The staff was nice and friendly and very helpful.
Stayed 2 nights in Mar 2018
Response from FRONT on Apr 12, 2018
Thank you for sharing your review with us. Thank you for sharing your experience here. Our warm hospitality awaits your return sometime soon.

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
My stay at this hotel was by far excellent. Everything was within walking distance. The rooms are pretty good sized. Very affordable all around.
Stayed 6 nights in Jan 2018
Response from FRONT on Feb 9, 2018
Thank you for selecting us out of the many possible places here. We would like to thank you for your swift reply and are deeply obliged to you for your kind compliments. We eagerly anticipate your next visit and look forward to serving you again.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
easy check in and out. polite staff , breakfast in hotel.
Stayed 3 nights in Dec 2017
Response from ベニキアカルトンホテル福岡天神 on Jan 16, 2018
Hello. This is Benikea Calton Hotel Fukuoka Tenjin. Thank you for your satisfaction during your stay. Our hotel is located 3 minutes walk from Fukuoka International Airport by bus. There are many buses that can be moved to various attractions at the bus stop around the hotel. Please feel free to contact the front desk for any inconveniences or inquiries during your stay. Thank you.

8/10 Good

Barry, Singapore

Liked: Cleanliness, staff & service, room comfort
Close by have a very interesting fish market
Not near main Hakata or Teinjin area however can overcome this by buying 2 day JR unlimited ride pass for just 720yen . There is a subway station Watanabe-dori just 5 mins walk north and one stop away will be in Teinjin area. Also there is also a bus that goes to airport just 3 mins walk.Ask the hotel reception and they will direct you where exactly the bus stop is. However this is NOT direct airport bus and it takes 30 mins besides early timing are not so regular, make sure you check the time. The reception staff is OK but only one man speaks very good English and another lady very helpful, the rest of reception staff need improvement.
Stayed 2 nights in Dec 2017
Response from ベニキアカルトンホテル福岡天神 on Jan 16, 2018
Hello. This is Benikea Calton Hotel Fukuoka Tenjin. Thank you for your satisfaction during your stay. Our hotel is located 3 minutes walk from Fukuoka International Airport by bus. There are many buses that can be moved to various attractions at the bus stop around the hotel. Please feel free to contact the front desk for any inconveniences or inquiries during your stay. Thank you.

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from FRONT on Jan 11, 2018
Thank you for selecting us out of the many possible places here. Your favorable comments has warmed our hearts and we will strive for excellence in our service. On behalf of the staff, I would like to express my gratitude for your patronage and your compliments.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 3 nights in Dec 2017
Response from front on Dec 25, 2017
この度は当ホテルをご利用頂き誠にありがとうございます。 当ホテルは、お一人様でのビジネスでのご宿泊時にも便利な、ココイチやウエスト、やよい軒などの軽食・定食屋をはじめ、ホテル目の前にはコンビニ、徒歩圏内に24時間営業のスーパーなどがあり、大変便利にご利用頂けると思います。 居酒屋も、白金、高砂、清川、薬院、渡辺通り、春吉など、徒歩圏内に地元で人気のお店や お一人様、接待時にも使えそうなお店や、天神や博多、中洲とは違い、雰囲気のいいお店が数多くございます。 また福岡へご出張の機会がございましたら、また当ホテルを宜しくお願い致します。 この度は誠にありがとうございました。

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017
Response from front on Nov 16, 2017
先日はご宿泊頂き誠にありがとうございました。 今回の福岡でのご滞在はいかがでしたでしょうか? また福岡へお越しの機会がございましたら、 ぜひ当ホテルを宜しくお願い致します。 この度は誠にありがとうございました。

8/10 Good

youngzun

Liked: Cleanliness, staff & service
Room is really small. And toilet stuff are less co
Room is really small.
Stayed 1 night in Aug 2017
Response from front on Sep 4, 2017
Hello. Benikea Carlton Hotel Fukuoka Tenjin. Thank you for using this time. You can upgrade to a larger room to suit your room conditions on that day. Please feel free to come to the front desk at any time during your stay.

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, room comfort
Ad hoc but cheap
The staff including cleaner are very nice. The room for 4 guests just comfortable. Got bad smell of the carpet inside room.
Stayed 1 night in Aug 2017
Response from Benikea Calton Hotel Fukuoka Tenjin on Aug 30, 2017
Hello. Benikea Carlton Hotel Fukuoka Tenjin. Thank you very much for using this time. There is a convenience store around the hotel and a 24-hour large supermarket, which is available in the late hours. There are many buses that can be moved to various attractions at the bus stop around the hotel. I will pass on your points to the appropriate team so that they can be improved. Please feel free to contact us at any time during your stay. Thank you very much for your use.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NICE HOTEL NEAR TENJIN
COMFORTABLE FOR BUS AND TRAIN, VERY GOOD HOTEL, NICE SHOWER
Response from ベニキアカルトンホテル福岡天神 on Aug 10, 2017
Hello. Benikea Carlton Hotel Fukuoka Tenjin. Thank you for using this time. The bus stop around the hotel allows you to reach various attractions and Fukuoka International Airport. Please contact us at the front desk to let you know. We will do our best to improve the matters you pointed out. Please feel free to contact the front desk if you have any inconveniences or questions during your stay. Thank you very much for your time and I look forward to your next visit.

6/10 Okay

Aileen , Honolulu, HI

Upon arrival, took a taxi to hotel to familiarize self of the area. The hotel location was about 1 mile from JR Hakata Station and an easy, leisurely walk, upon subsequent visits to the Hakata area. Market, restaurants and convenience stores were easily accessible by a short walk from the hotel.
Response from Benikea Calton Hotel Fukuoka Tenjin on Aug 9, 2017
Hello. Benikea Carlton Hotel Fukuoka Tenjin. Thank you for using this time. The bus stop around the hotel allows you to reach Hakata Station, Tenjin, various attractions and Fukuoka International Airport. Please contact us at the front desk to let you know. We will do our best to improve the matters you pointed out. Please feel free to contact the front desk if you have any inconveniences or questions during your stay. Thank you very much for your time and I look forward to your next visit.

8/10 Good

Perry, Honolulu, HI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet area but, close enough to everything.
Staff was helpful and friendly. The room was clean. The walls and carpet were in need of replacing. Didn't try the food. Small lobby. Big dinning area. Internet was fast and easy to connect to. The area is relatively quiet but, is still walking distance to all the best nightlife.
Response from Benikea Calton Hotel Fukuoka Tenjin on Aug 8, 2017
Hello. Benikea Carlton Hotel Fukuoka Tenjin. Thank you for using this time. The bus stop around the hotel allows you to reach Hakata Station, Tenjin, various attractions and Fukuoka International Airport. Please contact us at the front desk to let you know. We will do our best to improve the matters you pointed out. Please feel free to contact the front desk if you have any inconveniences or questions during your stay. Thank you very much for your time and I look forward to your next visit.

8/10 Good

Luc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on Feb 8, 2017
저희 호톌을 이용해 주셔서 대단히 감사합니다. 이번 후쿠오카에서의 숙박은 어땠습니까? ? 저희 호톌은 한국인 직원 2 명 외에 한국어를 하는 일본 직원도 몇 명 재적하고 있습니다. 숙박시에 어려움을 겪고있는 점이나 질문 등 있으시면 부디 부담없이 프런트까지 들러주세요. 또한 후쿠오카에 오실 기회가 있으시면 잘 부탁드립니다.

6/10 Okay

Alexander

Disliked: Cleanliness, property conditions & facilities, room comfort
At first night is not comfortable cause the room temperature is so hot & the air condition adjustment is not working
Response from front on Aug 8, 2017
Hello. Benikea Carlton Hotel Fukuoka Tenjin. Thank you for using this time. The bus stop around the hotel allows you to reach Hakata Station, Tenjin, various attractions and Fukuoka International Airport. Please contact us at the front desk to let you know. We will do our best to improve the matters you pointed out. Please feel free to contact the front desk if you have any inconveniences or questions during your stay. Thank you very much for your time and I look forward to your next visit.

4/10 Poor

AILEEN

Disliked: Cleanliness, property conditions & facilities, room comfort
Good location, but needs major renovations
Convenient location, BUT the rooms need to be upgraded. The green carpet looks very old and unkempt, and the room has a musty smell. The ref in our room didn't work.

6/10 Okay

Roldan, PH

Liked: Cleanliness
Benikea Calton
The hotel is a bit far from the Tenjin center. We booked for 4 nites with buffet breakfast included. Food selection always the same every single day. Not too many to choose from so having breakfast felt a little obligatory.

6/10 Okay

Roldan, PH

Okay hotel.
Good overall stay. Staff were polite and helpful. 10am check in is too early and 3pm checkout is too late.
Response from General Manager on Jan 20, 2017
Thank you very much for staying with us the other day. In the case of Japanese business hotels, the time set by the hotel is the standard, mainly for business people to use. If you wish for early check-in or late check-out, we can guide you at a separate fee. Please contact the hotel once, as it is necessary to contact you up to the day before arrival.

8/10 Good

Bernard

Liked: Cleanliness, property conditions & facilities, room comfort
Convenient and clean
Short stay in Fukuoka, this hotel is a good solution, well situated, clean, and a good service.
Response from front on Aug 8, 2017
Hello. Benikea Carlton Hotel Fukuoka Tenjin. Thank you for using this time. The bus stop around the hotel allows you to reach Hakata Station, Tenjin, various attractions and Fukuoka International Airport. Please contact us at the front desk to let you know. We will do our best to improve the matters you pointed out. Please feel free to contact the front desk if you have any inconveniences or questions during your stay. Thank you very much for your time and I look forward to your next visit.

8/10 Good

Daph, Montreal

Liked: Staff & service, property conditions & facilities, room comfort
It is a modest hotel. Great for short stop in the city. Close of two big train station.
Response from Benikea Calton Hotel Fukuoka Tenjin on Aug 9, 2017
Hello. Benikea Carlton Hotel Fukuoka Tenjin. Thank you for using this time. The bus stop around the hotel allows you to reach Hakata Station, Tenjin, various attractions and Fukuoka International Airport. Please contact us at the front desk to let you know. We will do our best to improve the matters you pointed out. Please feel free to contact the front desk if you have any inconveniences or questions during your stay. Thank you very much for your time and I look forward to your next visit.

6/10 Okay

Verified traveler

Liked: Staff & service
Great staff and loxatiob.
I love Fukuoka, Tenjin is next to Hakata, the location of this hotel is great.
Response from Benikea Calton Hotel Fukuoka Tenjin on Aug 9, 2017
Hello. Benikea Carlton Hotel Fukuoka Tenjin. Thank you for using this time. The bus stop around the hotel allows you to reach Hakata Station, Tenjin, various attractions and Fukuoka International Airport. Please contact us at the front desk to let you know. We will do our best to improve the matters you pointed out. Please feel free to contact the front desk if you have any inconveniences or questions during your stay. Thank you very much for your time and I look forward to your next visit.

6/10 Okay

Verified traveler

Liked: Staff & service
Nice location, staff is friendly and helpful.
Very good for travelers. Yuki speaks very good English.

8/10 Good

Dave, Canby

Liked: Cleanliness, staff & service, property conditions & facilities
3 days in Fukuoka
I had three days to explore Fukuoka. I purchased an IC transit card at the subway station which works for buses, subways and local trains. I visited the zoo, the castle ruins and the beach at Shingu. Yeti is a restaurant near the hotel owned by a man who immigrated from Nepal. Both entrees were very good.
Response from front on Aug 8, 2017
Hello. Benikea Carlton Hotel Fukuoka Tenjin. Thank you for using this time. The bus stop around the hotel allows you to reach Hakata Station, Tenjin, various attractions and Fukuoka International Airport. Please contact us at the front desk to let you know. We will do our best to improve the matters you pointed out. Please feel free to contact the front desk if you have any inconveniences or questions during your stay. Thank you very much for your time and I look forward to your next visit.

8/10 Good

Jaehun, OK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Easy to find and central location.
A comfortable hotel in a great area for shopping. Set in the middle of some cozy neighborhoods, so a really homey feel.
Response from Benikea Calton Hotel Fukuoka Tenjin on Aug 8, 2017
Hello. Benikea Carlton Hotel Fukuoka Tenjin. Thank you for using this time. The bus stop around the hotel allows you to reach Hakata Station, Tenjin, various attractions and Fukuoka International Airport. Please contact us at the front desk to let you know. We will do our best to improve the matters you pointed out. Please feel free to contact the front desk if you have any inconveniences or questions during your stay. Thank you very much for your time and I look forward to your next visit.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was the best part of the hotel. Room was small but comfortable.
Response from Benikea Calton Hotel Fukuoka Tenjin on Aug 10, 2017
Hello. Benikea Carlton Hotel Fukuoka Tenjin. Thank you for using this time. The bus stop around the hotel allows you to reach Hakata Station, Tenjin, various attractions and Fukuoka International Airport. Please contact us at the front desk to let you know. Please feel free to contact the front desk if you have any inconveniences or questions during your stay. Thank you very much for your time and I look forward to your next visit.

8/10 Good

Oran

Liked: Staff & service, property conditions & facilities, room comfort
Response from General Manager on Jan 10, 2017
先日はご宿泊頂き誠にありがとうございました。また福岡へお越しの機会がございましたら、どうぞ当ホテルを宜しくお願い致します。

4/10 Poor

benito, philippines

Disliked: Property conditions & facilities
Hotel near supermarket
It was okay nothing especial to brag about, the hotel is a typical budget hotel but the price was a bit high for a budget hotel if you compare to the standard of this kind of hotel.
Response from FRONT on Dec 16, 2016
Thank you very much for staying with us the other day. The day we stayed with you this time, we had a higher price setting than usual, as there were events such as big concerts and academic meetings held in Fukuoka. When the event is held in Fukuoka, the price will rise at the hotel in the whole city. If your schedule is decided, please reserve immediately. Early Booking Plan and other plans for great price setting are also available.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it is reasonable hotel.
nice staff, clean room, good transportation, even cheap, I would like to visit here again.
Response from FRONT on Dec 16, 2016
Thank you very much for staying with us the other day. We seem to be satisfied with our stay and we are very pleased. If you have a chance to visit Fukuoka, thank you for your patronage.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on Jan 10, 2017
先日はご宿泊頂き誠にありがとうございました。また福岡へお越しの機会がございましたら、どうぞ当ホテルを宜しくお願い致します。

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Bed is on the floor with a hard mattress. Not best location.
Response from Benikea Calton Hotel Fukuoka Tenjin on Aug 9, 2017
Hello. Benikea Carlton Hotel Fukuoka Tenjin. Thank you for using this time. The bus stop around the hotel allows you to reach Hakata Station, Tenjin, various attractions and Fukuoka International Airport. Please contact us at the front desk to let you know. We will do our best to improve the matters you pointed out. Please feel free to contact the front desk if you have any inconveniences or questions during your stay. Thank you very much for your time and I look forward to your next visit.

8/10 Good

Wenry, Korea

Liked: Cleanliness, staff & service, room comfort
Typical Japanese hotel for the travelers
Staffs are not good at English. But they have good senses and willingness for helping guests. Near to Tenjin town, and I can easily travel to all around Fukuoka city by walk and by 1 day city bus pass. Maybe you can feel uncomportable due to its narrow space, but it is the very uniqueness of Japan.
Response from Benikea Calton Hotel Fukuoka Tenjin on Aug 9, 2017
Hello. Benikea Carlton Hotel Fukuoka Tenjin. Thank you for using this time. The bus stop around the hotel allows you to reach Hakata Station, Tenjin, various attractions and Fukuoka International Airport. Please contact us at the front desk to let you know. We will do our best to improve the matters you pointed out. Please feel free to contact the front desk if you have any inconveniences or questions during your stay. Thank you very much for your time and I look forward to your next visit.