Ratings based on 19 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenient , clean and efficient

Posted Apr 8, 2014
Great location close to Hakata Station. No nonsense room, rate, and breakfast. Only disappoint that for an international hotel the staff should speak better English.
3 out of 5
Recommended
for Overnight Stay Before Destination
by Jessica from USA

Decent but small

Posted Dec 29, 2013 on Hotels.com
Over all the hotel was clean and easy to get to from Hakata station. We only stayed one night. The room was pretty small but pretty typical for Japan. I recommend for an over night or two.
5 out of 5
Recommended
for Everyone
by Emvie from Philippines

Hotel Sutton Hakata: Great 3-star Hotel

Posted Oct 19, 2013
Cons: Someone to help us with our luggages.
It is only a 5-min walk from Hakata Bus Station. We took a cab because we had a lot of luggage and it only cost us the flag-down rate of 560 yen! Transportation will be a breeze if you stay in this hotel. For example, it is also very accessible to the 100 yen green bus loop. Right infront of the hotel is a bus stop. And right across the hotel is another bus stop. Isn't that great! Just hop on the 100 yen loop and you get to places like Canal City (2 bus stops away), Tenjin, etc. We didn't take the train, but it is just a 5-min walk to the Hakata Train Station. The hotel is also accessible to eating places. Just across is Sukiya and Family Mart. Right at the corner on the right is a 7-11 convenience store. There's also a vending machine at the ground floor and the 13th floor where we stayed! It is also just a short walk to AMU Mall (at Hakata Station) where you can shop and eat at fancy restaurants. It is also near the JP Bank and Post Office. Staff are very kind and nice. They tried their best to understand and speak English. On the first day, the front desk staff were kind enough to allow us to check in a few minutes before 3 pm. Although the room is small, it is bigger than that of the other 3-star hotels in Japan. The bathroom fixtures, towels, bathrobes, etc. are like that of a 5-star hotel. Choose this hotel and you will never regret it!
5 out of 5
Recommended
by dakaleka from Honolulu, HI

Close to train / bus station

Posted Oct 6, 2013 on Hotels.com
Very clean hotel and close to train and bus stations.
5 out of 5
Recommended
for Families
by Sumate from Bangkok thailand

Comfortable night!!!

Posted Oct 5, 2013 on Hotels.com
It very surprise me when I am step in the room and i have seen the very big baht room. They have a great brand of shampoo soap and conditioner.good service staff
5 out of 5
Recommended
for Overnight Stay Before Destination
by gm from Korea

Excellent location near Hakata Station

Posted Sep 30, 2013 on Hotels.com
The Sutton Hotel was the best value I have ever had. I got an excellent rate on a small room, which was all I needed for an overnight stay. The hotel is located a few minutes walk from hakata station which is only two stops from Fukuoka airport. Price of the subway trip is 250 Yen. In the past, I've paid three times as much for hotels that were not as nice as the Sutton. Really an incredible value.
3 out of 5
by A verified traveler

Okay...Convenient location

Posted Jul 4, 2013
It was okay. Deceptive name in that it is not a "Sutton Place" hotel.
4 out of 5
Recommended
for Getaway With Friends
by Lucas from Taiwan

close to bus stop

Posted Jun 30, 2013 on Hotels.com
excellent
5 out of 5
Recommended
for Getaway With Friends
by Lucas from Taiwan

great

Posted Jun 30, 2013 on Hotels.com
good service
4 out of 5
Recommended
for Business Travelers
by Andrew from Perth

Reasonable size room with big bathroom

Posted Jun 18, 2013 on Hotels.com
Room is good and quiet but breakfast is poor