Ratings based on 117 Verified Reviews

They paid and stayed. We double-checked.
2.6 out of 5
66% of guests recommend
2.7 Room cleanliness
3.1 Service & staff
2.6 Room comfort
2.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from colorado

Nice comfortable hotel with riverside patio

Posted Jul 22, 2014
A good place to stay! Rooms were comfortable and clean! The staff were friendly and helpful. They provided a really yummy breakfast and you could sit on patio whenever you desired. It wasn't elegant if tha I agreet's what you want, but price was super and accommodations were just right!
2 out of 5
by A verified traveler from new jersey

Old hotel needs upgrading

Posted Jul 15, 2014
Hotel old. We didn't have enough towels and when we asked for extras they had run out. Linens and towels very old and worn
2 out of 5
by A verified traveler from n.c.

it was a dump..neither ice machine worked.

Posted Jul 11, 2014
Pros: nothing
Cons: everything
Location: overlooked the Oswego river and 60 geese in the back yard
side entrance swip key didn't work.went to main lobby to inquire and was told kids stayed there the night before and broke it. bartender at night was also the cook for breakfast who was late!! wonder why? I was there for a funeral and should have stayed in Syracuse and drove into fulton in stead of staying at this rat trap. save your $$$$$$ at this pit stop!
3 out of 5
Recommended
for Everyone
by A verified traveler from Rochester Area

Affordable Stay

Posted Jul 7, 2014
The price is affordable and the staff was helpful and friendly. The man at the desk made sure we had a larger room with a daybed and were close to the stairs. The breakfast system was not well planned as it was a long wait. The worker was cooking and serving a dining room full of people. That being said, she was friendly, efficient, and kept the drinks full. It was good for being complimentary-better than those continentals with pre-made or frozen. foods at bigger hotels. She even made sure the tv was on the kids' channel so my 3 and 2 year olds didn't get antsy waiting. The room was dusty and had cobwebs and spiders as if not used frequently. The bedding was worn and flimsy. The pool was a good addition to make it worth the price and helps us to overlook the old and worn bedding.
4 out of 5
Recommended
for Everyone
by Chris from Binghamton, NY

Nice experience

Posted Jun 24, 2014
Food was awesome and staff in lounge made you feel very welcome. We usually stay in Oswego but from now on we will make the little extra drive to stay here.
Comment from Hotel Management
Jun 26, 2014 by Jason, Hotel Management
Thank you so much for taking time to let us know about your recent stay. We value our guests comments and share them with the Staff to see where we can improve. We were pleased to see you enjoyed your stay with us and we hope you will share this with friends and family. We look forward to your next visit!
2 out of 5
by A verified traveler

ONLY CHOICE

Posted Jun 15, 2014
Pros: Not much. Convenient location is about all.
Cons: Facility and quality.
Location: Struggling area with well deserved bad reputation. Low class all the way.
Unfortunately the choices in that area are few. Although the room was clean and relatively new it was not well maintained. The vanity sink trap was leaking on the floor. The shower curtain rod was nearly falling off the wall to the point it was so slanted the curtain wouldn't stay closed. The fitted sheet was so cheap it would not stay on the mattress. The bed linens in general were cheap, thin and scratchy. This particular room had a door adjoining it to another room. The occupants in the adjoining room were up until 1 am with the t.v. playing and every sound could be heard through the closed doors. In order to try and get some sleep we had to run the fan in the a.c. unit on continuous for some white to drowned out the sound from the other room. Not a good experience by any means. If you have business that area we strongly suggest booking up to an hour away and travel as you need to in order to get better accommodations. Good luck! You'll need it!
4 out of 5
Recommended
by A verified traveler

convenient to State University Oswego

Posted May 23, 2014 on Hotels.com
alright. no complaints.
1 out of 5
Recommended
by jon beardsley from vermont

Posted May 17, 2014 on Hotels.com
I cancelled the second night ( 2 rooms) as it was in very poor condition. I am waiting for my refund for the second night?
2 out of 5
Recommended
for Personal Event
by M. Smith from Brooklyn, NY

Old & Dated

Posted May 8, 2014 on Hotels.com
This is a hotel that is trying to keep up with the times, if the time is 1982? This hotel is great. But in 2014...... It lacks. They try but I wouldn't stay there again.
Comment from Hotel Management
Jul 26, 2014 by Jason, Hotel Management
Thank you for taking time to let us know about your recent visit to the hotel. We take these comments very seriously and share them with the staff and owners to make sure we can improve for future guests. We are an older property, that is true, but we work very hard to ensure our guests are comfortable during their stay. We are working very hard to improve as we go.
3 out of 5
Recommended
for Business Travelers
by Bunting from Pittsburgh

disappointing

Posted Apr 17, 2014 on Hotels.com
No smoking reserved..given smoke house room, Desk indicated it was non Smoking ( I guess ashtray was an ornament!!! and Non-Smoking placard on other doors were mistakes too!