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Reviews of Sheraton Fuzhou Hotel

5 out of 5
Sheraton Fuzhou Hotel
No.23 Puxiazhou Road, Cangshan District, Fuzhou, Fujian

Reviews

8.6

Excellent

Rating 10 - Excellent. 25 out of 48 reviews" "
Rating 8 - Good. 15 out of 48 reviews" "
Rating 6 - Okay. 4 out of 48 reviews" "
Rating 4 - Poor. 3 out of 48 reviews" "
Rating 2 - Terrible. 1 out of 48 reviews" "

9.4/10

Cleanliness

8.6/10

Staff & service

9.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Alan

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent hotel, very spacious. The only difficulty is language, as an international 5 star hotel there needs to be some more staff that have a better understanding of English.
Stayed 5 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous accommodation near exhibition centre
Fuzhou in Fujian province is a services hub city (no heavy industry). Chinese tourists are attracted to seaside areas in this province but as yet city tourism is limited for the 'foreign' English-speaking visitor. The Sheraton is on the edge of the city in the conference/ exhibition centre area. It is not close to any attractions, but is in a space that permits a sense of relaxation in this big busy city. Tourism is emerging here. There are no city tour brochures or tour information in the hotel or anywhere else - you need to organise private tours beforehand or do it yourself - staff at reception kindly gave me a map of the city (in Chinese) - together with my own internet information this provided highlights to visit that could be easily reached by taxi ride between 30-60 minutes (pending traffic). The doorman wrote in Chinese the destination and took the registration number of the taxi - they are not expensive - suggest you organise a pick up point and time for the return journey because it is to get a taxi ride back. Highlights are the 'five lanes and seven alleys' an historic area that has upmarket lacquer and art as well as tourist trinkets and all kinds of food. Nearby the white tower and centre park and many local streets to wander. There are two sides to 'Drum Mountain' - on one is the temple which is great on the other tea planation. Fuzhou is famous for fish ball soup (surprise is there us meat in the balls) and light broth noodles as well as fish varieties.
Stayed 3 nights in Dec 2017

10/10 Excellent

benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent, but not in city centre
The hotel is excellent in everything, but it is not near the town centre and it does not have any shops nearby, so you need to buy you own food from the city centre if you are not prepared to sponsor their restaurants. After all, it is value for money

2/10 Terrible

frequent , TN

Disliked: Staff & service, property conditions & facilities, room comfort
Not accommodating !!!
Kept my money and would not revise travel dates by a few days . Service and. Rooms really not holding well for western travelers . Stay at newest hotels in the area .oh and I'm a spg member ?? Have stayed here many many times I'm done

4/10 Poor

Jameson

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Most poorly maintained Sheraton
Poor customer service and room maintenance: no bellboy for bags, had to change rooms middle of the night due to malfunctioned aircon (after waiting for 30 minutes for someone to come check and listening to multiple excuses), and a 35 minute checkout at 5.30am when there was only 1 other customer checking out

8/10 Good

Oliver, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel near the Exhibition center
Convenient to go to exhibition center. All is available in this hotel. The staff is very helpful.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

LARRY E., SAN DIEGO, CALIFORNIA*USA~

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT VALUE~
A short three dayer! first time at this particular Sheraton. Friendly & helpful staff. Super clean & spacious! A must stay while in Fu Zhou city/county. ENJOY! LEW~

10/10 Excellent

LARRY E., SAN DIEGO, CALIFORNIA, USA~

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
OWNER OF SMALL U.S. BUSINESS
SIMPLY AWESOME!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Tiago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Alex, bay area

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in an isolated location
Good for people simply need a good night sleep. It's built for the conference center so nothing "interesting" close by. Looking at positive side of things, the hotel is quite and way less crowded when there is no convention.

10/10 Excellent

Jitender, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel to stay in.
Outstanding rooms and location.

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Hisashi

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is very clean and big room, very nice to stay. I did not around, but it seems nothing around the hotel

10/10 Excellent

CHENGLIANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

Li Shing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
這是一個很棒的旅館，值得多住幾天享受整體的環境與服務，我建議其他旅遊者也住在這裡享受人生。
Stayed 2 nights in Oct 2018

8/10 Good

Jose Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel, pero solo se llega en taxi.
Cerca de un starbuks, aunque esta cerca de Hongqiao no es la ubicación mas accesible. El hotel cuenta con un shuttle a la ciudad; pero no lo utilice. El acceder a taxis es fácil y regreso al hotel en taxi fue sin contratiempos. El hotel muy bien, solo un punto menos por la ubicación.
Stayed 1 night in Sep 2018

10/10 Excellent

Lars

Great hotel, nice room, breakfast, gym etc. Location could be a little better.
Stayed 2 nights in Aug 2018

8/10 Good

wan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間宽敞，景观开扬，前台服务不错，如果效率高些更好，那天中餐厅临近打烊仍接待我們，但服务和食品质素有些不配米其林盛誉，希望下次提高。整体而言，环境安靜远离市中心适合渡假

8/10 Good

bin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2017

10/10 Excellent

tetsuro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
清潔。
良い。

6/10 Okay

Yong Kyoo

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
호텔 직원은 전반적으로 친절하였음.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
역시 쉐라톤..
역시 쉐라톤..전만,방,욕실,청결,직원들 친절함 모두 좋았음.단 주변에 편의 시설이 전혀 없는것만 불편하였음

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
조용하고 편안하고 저렴한 호텔
조용하고 편안하고 저렴합니다.

6/10 Okay

Verified traveler

Liked: Room comfort

8/10 Good

Yea Kang

Liked: Cleanliness, property conditions & facilities, room comfort
很乾淨且安靜，冰箱被鎖住了，沒有零食可以享用!

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Bra hotell om man skall på mässan
Perfekt att bo när man skall till mässan bara en kort promenad, fint o bra hotell på alla vis. Dock synd att alla på hotellet är så dåliga på engelska.

10/10 Excellent

YIN KWAN, HONG KONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
公幹首選
舒適，方便，員工態度很好 只是前台比較小

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

hsiufang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Wen-cheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent servicemind helpful staff
ประทับใจบริการมากค่ะ พนักงานมี servicemind ดีมาก กระเป๋าสตางค์ดิฉันหาย มารู้ตัวตอนลงจาก แทกซี่หาไม่เจอ พนักงานฝ่าน service ลูกค้า น่าจะชื่อ victor เข้ามาสอบถามแลพยายามหาทางข่วยโดยไปเปิดดุกล้อง หาแทกซี่ แล้วคุยกับคนขับ และโทรมาบอกว่าไม่เจอ และ ดิฉันบอกยังมีแทกซี่ท่ม่ส่งตอนเช็คอิน ตอนบ่าย เขาก้อพยายามติดต่อคนขับและ มารายงานว่าไม่เจอ และ ยังสั่งจองรถของ รร ไปส่งท่ exhibition ตอนเข้าวันรุ่งขึ้น เพื่อไปติดตาใ กระเป้าในงาน9 โมงเช้า มีคนโทรมาแจ้งรถพร้อม แล้ว และ ไม่คิดเงินด้วย กลับมาเช้คเอ้าค์ เจ้าหน่างานแสดงสินค้า โทรมาแจ้ง พบกระเป้าแล้ว จึง แจ้ง รร แล้วก้อจัดรถไปส่งอีก ไม่คิดเงินเช่นกัน ต้องยอมรัวเลยว่า service mind policy และ staff สุดยอด ไม่จำเป้นต้อง เอ่ยปากขอเลย พร้อมช่วยเหมือนเป้นคนในครอบครีวเดียวกัน ดิฉัน เดินทางมา 35 ปี นี้เป้นครั้งแรกท่พัก sheraton และ ประทับใจจริงๆ เรื่องอาหาร รร อยู่ไกล จากเมือง จีงทานอาหารบุฟเฟ่ ญี่ปุ่น ก้อดีมาก ประทับใจอีกค่ะ ด้าน ไอเดีย มีรายการให้เชัคว่าจะทานอะไร แทนท่มีอาหารวางให้เราหยิบเอง เหมือน ทั่วไป แล้วทำมาเสริฟด้วย กริริยาอ่อนน้อม รวดเร็ว คุณภาพอาหารเยี่ยม รสชาดอร่อยมาก ยังติดใจอยู่เลย จะไปพักรร sheraton อีก ถ้ามีโอกาส รร ก้อไม่แพงจองใน hotel.com ประมาณ 5000 กว่สเท่านั้น ขอแสดงความขื่นชอบ และขอบใจในบริการของพนักงานทุกคน ท่ srvice mind helpful friendly and all nice

10/10 Excellent

Johnny Peder, Skjern

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dyrt, men godt
Flot, overdådigt, men også dyrt

4/10 Poor

Nancy, Taiwan

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Filthy carpet in the breakfast room
The breakfast was sort of poor. First the selection was small, the carpet was so filthy, there was no napkins or paper towels on the table. When we asked the waitress, her reply was rude and her attitude was real bad.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
시내에서 15분 거리로 택시가 많지않아 교통이 불편. 주변에 호텔외에는 편의시설이 전무. 호텔 자체는 굉장히 좋음. 헬스, 수영장 등 부대시설 또한 뛰어남. 전시장 참가를 목적으로 온다면 최적으로 걸어서 5-10분 거리임.

10/10 Excellent

BIGBANG, 兵庫県

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ホテルでゆっくり過ごせました。
日本語スタッフが常時いてくれるのかと 思ったら、一人もいなかったです。 困ったときだけ電話で繋いでくれるかたちでした。 なんとか過ごせたのでよかったです。 次福州いくなら また泊まりたいです。

10/10 Excellent

Francisco, Sao Paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great deal in Fuzhou
Very clean, big rooms and nice staff. Perfect !!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Jackson, Taipei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
名符其實的五星級酒店
大廳氣派，燈光設計美，公共展示品精緻，房間寬敞，尤其是衛浴超豪華!物超所值! 服務態度佳；室內泳池燈光明亮，水溫適中；惟周邊地板較濕滑，沖洗室缺掛勾及清潔有待加強。

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

zhihua, 中国，上海

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotels.com无法开具中国的发票，这点非常令人失望
酒店很新，服务一如既往，喜达屋的标准。但位置很偏，出门交通是个很大的问题。 hotels.com不能提供中国发票，信用卡是支付给hotels.com的，酒店也不能开发票。这给商务客人带来很大的困扰。Hotels.com的电话客服也无法解决，仅仅是说是美国公司，不能开具中国发票就塘塞我的问题，非常不负责。

10/10 Excellent

Peilin, Taiwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
I like this hotel very much, good service from check-in to check-out. pleasant stay in a good big room that i booked. I will definitely stay in this hotel again next time trip to FuZhou. Highly recommended !!

10/10 Excellent

Reyes, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
LOVE
Good

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
床很舒服
Good

4/10 Poor

本來興高采列地入住, 福州

Liked: Cleanliness, room comfort
Disliked: Staff & service
另人傻眼的福州Sheraton
1. 到車庫的電梯搭乘不便利, 2. 住過美國的/台灣的/英國的/ 日本的Sheraton: "因飯店預收住客押金的不足, 酒店消費無法掛房號",首次在福州市的Sheraton 發生. 這管理呀?? 萬分失望.