Ratings based on 25 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
92% of guests recommend
4.8 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Johannesburg RSA

Good business class hotel in Gabs

Posted Apr 1, 2015
Pros: Friendly staff, comfortable and clean room with a location just minutes from the airport.
Cons: Need to stock the fridge in the room, also if breakfast buffet opens at 6 am it should be set up and open at that time. Coffee came when time to leave
Very friendly staff made arrangements to pick me up at the airport although the flight was 2 hours late. Seeing a friendly face from the hotel was the best part of the trip.
Comment from Hotel Management
Apr 19, 2015 by Rupert Elliott, Hotel Management
Thank you for your kind feedback - so pleased you were pleased
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice but could be better

Posted Mar 7, 2015
Pros: Staff very friendly
Cons: Room facilities, more tv channels and more breakfast varieties
Location: Location is good
So far the best hotel in Gaborone. However, needs a lot of improvements.
Comment from Hotel Management
Mar 13, 2015 by Rupert, Hotel Management
Thank you for your largely positive score though I fully recognise the room for improvement. We shall try harder
5 out of 5
Recommended
for Everyone
by A verified travelerfrom lusaka

Great hotel

Posted Mar 3, 2015
Was upgraded without even asking. Room was fantastic as we're all the staff. A very good hotel experience
Comment from Hotel Management
Mar 12, 2015 by Rupert Elliott, Hotel Management
Thank you so much for your kind review - so pleased you had a good time
3 out of 5
by A verified traveler

OK but think Premier Inn not Marriott

Posted Mar 2, 2015
Pros: Location Square is good, plenty pf places to eat.
Cons: Check in took ages and the hotel didn't seem to be expecting us
Photos look better than the reality. Rooms are small and the hotel corridors are like a maze. Was hoping and expecting more
Comment from Hotel Management
Mar 12, 2015 by Rupert Elliott, Hotel Management
I am so sorry to read your disappointment in your stay. Sadly I cannot find any details of your room or indeed your rate enough to make any helpful comments or redemption to you. In any event - my apologies
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Lusaka, Zambia

Excellent Stay

Posted Feb 10, 2015
Pros: Location, parking, breakfast and staff.
Cons: Food is a little pricey for Gaborone.
Location: Close to government offices and easy access to main roads.
Everything was great on this visit to Gaborone. O problems whatsoever.
Comment from Hotel Management
Mar 12, 2015 by Rupert Elliott, Hotel Management
Thank you for your review - much appreciated indeed.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Melbourne

Top hotel in the Centre.

Posted Jan 13, 2015
Pros: Comfortable, convenient, friendly service and relaxing.
Location: Because Masa Square is outside the doors there are nice cafes, restaurants, shops and facilities to utilise.
I booked last minute on a friend's recommendation. This hotel was top notch in every way. Thanks Lansmore
Comment from Hotel Management
Jan 27, 2015 by Rupert Elliott, Hotel Management
Thank you so much - that's made our day!
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Dec 30, 2014
Friendly staff great location. The rooms are comfortable and have what is needed for a business traveler.
Comment from Hotel Management
Jan 9, 2015 by Rupert Elliott, Hotel Management
Thank you for your kind feedback - so pleased you liked the place - next time I hope we can leave you no option but 5 stars! With best wishes for 2015 Rupert
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Lusaka, Zambia

Great hotel and we are repeat customers

Posted Dec 17, 2014
Pros: Location, breakfast, availability of restaurants, parking.
Cons: Loud party prevented use of swimming pool while we were there. Reception needed more training on how to process parking pass permits.
Location: Great location in central part of city. Having a car was very convenient for shopping and other meetings not on site.
Room was very nice and everything worked fine. Spent two nights o ver the weekend. Not very many guests.
Comment from Hotel Management
Jan 9, 2015 by Rupert Elliott, Hotel Management
Thank you for your feedback - I am pleased you had a good stay - though quiet. With best wishes for 2015
Comment from Hotel Management
Jan 9, 2015 by Rupert Elliott, Hotel Management
Thank you for your kind review and 5 stars - You would have found it quiet at the end of December - I hope you enjoyed some peace! Best wishes for 2015
5 out of 5
Recommended
for Business Travelers
by Jenniferfrom Atlanta, Georgia, USA

Fantastic month-long stay

Posted Dec 11, 2014 on Hotels.com
The staff was absolutely amazing! The room was comfortable and clean. Masa Square was extremely convenient, with several food/bar options.
Comment from Hotel Management
Mar 14, 2015 by Rupert Elliott, Hotel Management
Thank you for your kind review. Very much appreciated
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Dec 3, 2014 on Hotels.com
Comment from Hotel Management
Mar 14, 2015 by Rupert Elliott, Hotel Management
Thank you very much for 5 stars - glad you liked the place