Thank you for your feedback. We use all feedback as a training tool for all departments. I apologize we fell short of your expectations. We strive to make all stays positive and comfortable for our guests. I sincerely hope that if you come this way again you will consider giving us another chance with a much better result.

Dear Jaehyun,Thank you for taking the time to leave a positive rating of our hotel. We take great pride in our team and the services we offer to each of our valued guests and it makes us happy to see your feedback and to know that you enjoyed your stay with us. Our goal is to exceed our guests' expectations with top-notch service and clean & comfortable rooms and thank you for validating that we are accomplishing that goal. We look forward to you visiting us again soon.Regards,Ava Smith,Guest Relations Manager.

Dear Tre,Thank you for choosing to stay with us and for taking the time to give us a positive rating. Providing every guest with an excellent guest experience is our top most goal, and it's great to see that we were successful in doing so for you. Thanks once again for your valuable feedback and we look forward to you visiting us again soon. Regards,Ava Smith,Guest Relations Manager.

Dear Susan,Thank you very much for your feedback concerning your recent stay. Our intentions are always to make our guests comfortable and satisfied with our service and we sincerely apologize for the shortfalls you experienced during your stay. We take our guest comments very seriously and we value each feedback as this allows us to identify the areas that may benefit from our additional attention. We want you to know that we have taken note of your feedback and have shared this with the concerned team to follow-up on your mentioned concern for instant corrections and improvements to ensure enhanced guest experience. We look forward to your next visit to our property for a brand new experience and a memorable stay.Sincerely,Ava Smith,Guest Relations Manager.

Dear Doritha,Thank you for choosing to stay with us and for taking the time to give us a positive rating. Providing every guest with an excellent guest experience is our top most goal, and it's great to see that we were successful in doing so for you. Thanks once again for your valuable feedback and we look forward to you visiting us again soon.Regards,Ava Smith,Guest Relations Manager.

Dear Leonard,Thank you for taking the time to share your review. We hope that you enjoyed your overall stay with us. We are committed to providing you with an excellent guest experience. Your feedback regarding your concerns will not go unnoticed and we will absolutely share them with the respective areas for further review and action for service improvements. We thank you for choosing to stay with us and we hope to see you again soon.Regards, Ava Smith,Guest Relations Manager.

Dear Thomas,Thank you for choosing to stay with us and for taking the time to give us a positive rating. Providing every guest with an excellent guest experience is our top most goal, and it's great to see that we were successful in doing so for you. Thanks once again for your valuable feedback and we look forward to you visiting us again soon. Regards, Ava Smith,Guest Relations Manager.

Dear Debbie,We thank you for taking the time to share your positive feedback. We are pleased to see the 5-star rating which we always strive for. We are committed to offer our guests top-notch service and the highest levels of comfort. We are delighted that we were able to meet your needs. These remarks are what we value the most and we are pleased to have left a lasting impression on you. We appreciate your patronage and look forward to hosting you back again here soon.Regards,Ava Smith,Guest Relations Manager.

Dear Andrew,Thank you for taking the time to share your feedback with us. It was a pleasure having you stay at our hotel and we hope that you found our facility and services provided to your liking. We are committed to providing you with an excellent guest experience. Should you think of anything we could have done better to have earned a 5-Star rating, please do let us know and we will do everything possible to your satisfaction. We appreciate your patronage and we look forward to welcoming you back again in the future soon.Regards,Ava Smith,Guest Relations Manager.

Dear Jane,Thank you for choosing to stay with us and for taking the time to give us a positive rating. Providing every guest with an excellent guest experience is our top most goal, and it's great to see that we were successful in doing so for you. Thanks once again for your valuable feedback and we look forward to you visiting us again soon.Regards,Ava Smith,Guest Relations Manager.

Dear Donna,Thank you for taking the time to post your feedback. We are concerned that we might have not met your expectations or given you our best service. Please do let us know about any specific concerns you had during your stay, your feedback is very important to us and we can assure you that we will do everything possible to create an enjoyable experience. We hope to see you again and promise that you will have a better guest experience. Sincerely,Ava Smith,Guest Relations Manager.

Dear Shannon,Your feedback of our hotel is appreciated and we thank you for choosing to stay with us. We are happy to serve you and are delighted to know that you enjoyed your stay with us and that you liked the accommodation and services offered. We are dedicated to our commitment to excellence. Thanks for your positive rating and we look forward to seeing you again soon.Regards,Ava Smith,Guest Relations Manager.

Dear Valerie,Thank you for staying with us and for sharing your experience. We are sorry to learn that your stay with us did not fully meet your expectations. We want you to know that the feedback we receive are taken very seriously and we will promptly address your comments and concerns with the appropriate departments for an immediate review and to assist with further improvements. We value all our guests and it is our ultimate goal that everyone leaves the hotel satisfied and we apologize the shortfalls during your stay. We value your patronage and we hope that you will afford us the chance to warmly welcome you back for a stay that is uniquely memorable for all the right reasons.Regards,Ava Smith,Guest Relations Manager

Dear Julito,Thank you for choosing to stay with us and for taking the time to give us a positive rating. Providing every guest with an excellent guest experience is our top most goal, and it's great to see that we were successful in doing so for you. Thanks once again for your valuable feedback and we look forward to you visiting us again soon. Regards,Ava Smith,Guest Relations Manager.