When we got there after 4pm, the room was not ready for check in. They had not cleaned it. They gave me the keys, at my request, as I would be coming back later. When I got back, the key did not work and someone came out of the room (apparently it was a homeless guy) :0 It appears they left the door open and someone got in and slept on the bed!! They provided another room, with limited toiletries, old and worn out towels, noisy beds, no trash cans, and no TV!!!! It was late, so we had no choice, but this place is unsafe and not ready to host people.