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Reviews of Baymont By Wyndham Gainesville I-75

2.5 out of 5
Baymont By Wyndham Gainesville I-75
6901 NW 4th Boulevard, Gainesville, FL

Reviews

6.2
Rating 10 - Excellent. 171 out of 1006 reviews" "
Rating 8 - Good. 275 out of 1006 reviews" "
Rating 6 - Okay. 194 out of 1006 reviews" "
Rating 4 - Poor. 159 out of 1006 reviews" "
Rating 2 - Terrible. 207 out of 1006 reviews" "

6.4/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

2/10 Terrible

Nicole

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible customer service. Informed we could check in early but when we arrived, was told that they only had one housekeeper and couldn't check-in until 3pm. No call or notification that this had changed so we arrived hours before regular check-in hours. Room was dirty, had to wipe down all services. Sheets had visible stains and were so thin from use. Lobby was dirty and rooms had leaking ceilings. We booked another room at a different hotel that day and demanded refund. Refused a refund from the front desk and was told all refunds had to go through Expedia since that was how I booked. They continued to dodge calls from Expedia until I finally had to contact my bank to dispute the charges.
Stayed 2 nights in Feb 2024

8/10 Good

Susan

Stayed 1 night in Mar 2024

4/10 Poor

thomas, Sarasota

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
A/C was very loud. No facial tissues and no wash clothes in room. Chairs in breakfast dining room all stained, pretty disgusting. Only 1 lightbulb in all lamps that was supposed to have 2. Not impressed at all.
Stayed 1 night in Mar 2024

2/10 Terrible

Trung

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty, rude front desk, no towels, water on the floor. The hall way wooden rotting. Don’t know why this inn still operates
Stayed 1 night in Mar 2024

6/10 Okay

David

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Mattresses on the sidewalk by the green alge ridden pool. Gaps under the doors. Cards not working I could go on and on..... Lipstick on a pig!
Stayed 2 nights in Mar 2024

2/10 Terrible

Amanda

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

4/10 Poor

Schyler

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Mar 2024

4/10 Poor

velda

Traveled with partner
Liked: Staff & service
Disliked: Amenities
Our room only had 1 towel on1 wash cloth and one hand towel. The mini fridge had a broken leg.
Stayed 1 night in Mar 2024

2/10 Terrible

Robert

Dirty bugs and room was terrible pool was green and not available place needs help
Stayed 1 night in Mar 2024

2/10 Terrible

Catherina, Tortola

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

2/10 Terrible

FRED

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
no clean towels in the room we saw no cleaning crews in the 2days we were there. dirty towels were left in the room the bathroom floor was dirty the furniture needed to be dusted bottom of the swimming pool was filthy no one could use the pool
Stayed 2 nights in Mar 2024

4/10 Poor

Lois

Disliked: Property conditions & facilities
Property was in poor condition . Bedding and linens and towels were very old. bedding was clean and that's all we needed. Just passing through . You get what you pay for I guess.
Stayed 1 night in Mar 2024

4/10 Poor

Natasha

Stayed 1 night in Mar 2024

6/10 Okay

Dawn

Traveled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Our checkin was great until we got to our room. The room had not been cleaned yet so we went to the desk and left to eat when we returned the room had been cleaned but there was still a dirty wash rag in the bathroom and no towels or clean wash clothes
Stayed 1 night in Mar 2024

4/10 Poor

Bernard

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First of all I had to be changed out to three different rooms. First one the cable didn't work, the second one somebody was already in there the third one was dirty and the fourth one was okay.
Stayed 1 night in Feb 2024

2/10 Terrible

Jessica

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay here was horrible, there was roaches in there which shouldn’t have been. The beds weren’t made and they were no pillows on the bed. Just horrible. I won’t stay here again I just want a refund cause this was just nasty
Stayed 1 night in Feb 2024

8/10 Good

Heather R.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Zarina

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Eric was super nice, he truly made our stay
Stayed 1 night in Feb 2024

10/10 Excellent

Mary

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff
Stayed 1 night in Feb 2024

6/10 Okay

Lyle

Room not ready, phone in room not operable, TV remote not working. Loud outside music outside motel at 3:00 am in the morning.
Stayed 2 nights in Feb 2024

10/10 Excellent

Sarah R

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 5 nights in Feb 2024

4/10 Poor

Tony

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Workers were very nice and helpful. The facility it not what I expect from the previous Baymont’s I’ve stayed in. Building needs lots of work. The bedding in the room was not clean
Stayed 2 nights in Feb 2024

4/10 Poor

Kristin

Stayed 4 nights in Feb 2024

2/10 Terrible

Carol

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
There was hair, dead (thank goodness) bugs and wet toilet paper on the floor. But worst of all, the heater didn't work and blew out only cold air, directly onto the bed (which had stains on the spread and pillowcases. The desk clerk said she'd come up but was a no show.
Stayed 1 night in Feb 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
This is a very affordable hotel. Rooms are clean. A bit noisy being next to the Interstate. Probably not as noisy on the back side of the hotel.
Stayed 1 night in Feb 2024

10/10 Excellent

Jacob

Stayed 1 night in Feb 2024

6/10 Okay

Clark

Reception desk said they didn't receive payment from Expedia. I have to contact with Expedia. Fortunately Expedia contacted with them and I got key half hour later. The first guy told me he will not charge me dog fee. When I took key, second guy came. He asked dog fee. It's confused.
Stayed 1 night in Feb 2024

6/10 Okay

Barbara

Traveled with pets
Liked: Property conditions & facilities
Staff is friendly for the most part
Stayed 12 nights in Jan 2024
Response from Eric on Feb 3, 2024
Thank you for your comments. We appreciate your business.

4/10 Poor

greg

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No towels or garbage cans in room. Coffee maker did not work. As waiting to check in 3 people asked for towels and 1 came in for coffee maker was broke. FLOOR were horribly dirty. Our feet were extremely dirty, should have figured that out w/ my dirty socks. Dust bunny's in every corner. Only positive comment is the bed was comfortable.
Stayed 1 night in Jan 2024
Response from Eric on Feb 3, 2024
I am sorry about your experience. I have spoken to the housekeeping department about your comments to ensure that this doesn't happen again.

8/10 Good

Heather R.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2024
Response from Eric on Feb 1, 2024
Thank you for your comments and concerns we look forward to providing your lodging needs in the future.

8/10 Good

John

Rooms,really small space
Stayed 1 night in Jan 2024
Response from Eric on Feb 2, 2024
We apologize for their inconvenience and the size of our rooms were to small to accommodate you. We are currently under minor renovations.

2/10 Terrible

Joshua

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I first checked they give me a room with no electricity then I had to wait a hour for a new room. A hour and 30 min later I get a new room with dirty sheets no towels and dirty floor I would not be staying there again..
Stayed 2 nights in Jan 2024
Response from Eric on Feb 3, 2024
Hi Mr. Joshua in response to your review. I want to apologize for your experience. I have spoken to the housekeeping department about your concerns. to ensure every effort is made in the future to avoid similar situations.

2/10 Terrible

Ibis

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Old, dirty and outdated
Response from Eric on Feb 3, 2024
We appreciate your comments. I will speak with management about them.

2/10 Terrible

Sara

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room was dirty, sheets and bedding not very clean. Elevator operating license on display expired 8/2023
Stayed 1 night in Dec 2023
Response from Eric on Feb 3, 2024
I apologize for your experience. I have spoken with housekeeping as well as Maintenace about your concerns and concerns.

8/10 Good

Roger

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Needs updated. Unruly people kept us awake.
Stayed 3 nights in Dec 2023
Response from E on Feb 3, 2024
Thank you for your comments. We appreciate your business. I have expressed your concerns with management.

2/10 Terrible

MD AMRAN

Service very bad unprofessional customer service.
Stayed 8 nights in Dec 2023
Response from Eric on Feb 3, 2024
I apologize for your experience at the front desk. I will speak with the front desk agents to ensure that every effort is made to provide excellent customer service,

4/10 Poor

edward

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Eric on Feb 3, 2024
Thank you for your comments. We appreciate your business.

2/10 Terrible

Daniel, St. Johns

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
2 huge roaches in room. Bathroom was not clean. Property has alot of deferred maintenance. Pics on site are not accurate.
Stayed 1 night in Oct 2023
Response from Eric on Feb 3, 2024
Thank you for your comments. We appreciate your business. I have spoken with management about your concerns and every effort will be made to prevent this from happening again

4/10 Poor

Amber

Stayed 1 night in Dec 2023
Response from Eric on Feb 3, 2024
Thank you for your comments. We appreciate your business.

10/10 Excellent

Karri

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

2/10 Terrible

Bryce

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Eric on Feb 3, 2024
Thank you for your comments. We appreciate your business.

6/10 Okay

Michael

Business traveler
Stayed 2 nights in Dec 2023
Response from Eric on Feb 3, 2024
Thank you for your comments. We appreciate your business.

10/10 Excellent

April

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful and our stay was sufficient for the price and location.
Stayed 2 nights in Dec 2023
Response from Er on Feb 3, 2024
Thank you for your review we appreciate you comments.

2/10 Terrible

Slim

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

2/10 Terrible

Norah, Cooper City

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
When we got there after 4pm, the room was not ready for check in. They had not cleaned it. They gave me the keys, at my request, as I would be coming back later. When I got back, the key did not work and someone came out of the room (apparently it was a homeless guy) :0 It appears they left the door open and someone got in and slept on the bed!! They provided another room, with limited toiletries, old and worn out towels, noisy beds, no trash cans, and no TV!!!! It was late, so we had no choice, but this place is unsafe and not ready to host people.
Stayed 1 night in Nov 2023

4/10 Poor

Gary

Stayed 1 night in Nov 2023
Response from Eric on Feb 3, 2024
Thank you for your comments. We appreciate your business.

2/10 Terrible

Stacey

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We ended up paying for a night and going home 3 hours instead of staying because the property was so filthy and run down.
Stayed 1 night in Nov 2023

4/10 Poor

Olivia

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff was nice but the facility was old, run down and dirty. The room did not have curtains and there were bright lights outside our room at all hours so the room was bright to try to sleep in. Would not recommend.
Stayed 1 night in Nov 2023

8/10 Good

Veronique

Liked: Cleanliness, staff & service
A n frills place to sleep after a late game.
Stayed 1 night in Nov 2023

4/10 Poor

Kathleen, PALM BAY

Stayed 1 night in Nov 2023