Ratings based on 430 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
94% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Palm Beach Gardens

Great for weekend Gator games

Posted Nov 20, 2014
Pros: very clean!
Cons: quality of bath towles
Location: U of F Gator game weekend!
It was very clean and the staff was great! Good morning breakfast is great too!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom SC

Great place to stay for Florida football games

Posted Nov 17, 2014
Cons: We ran out of toilet paper twice and had to ask for more. Maid staff didn't leave extra for when rolls run out.
Convenient location to restaurants and shopping. Hotel staff went out of the way to help us get to the USC-FLA football game. When our shuttle broke down, staff fired up the hotel van and drove us to the game so we'd have time to take in pre-game festivities. If ever back in Gainesville I will stay here again!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Wisconsin

Great location.

Posted Nov 7, 2014
Pros: Great breakfast in the AM. Friendly people. Pool and whirlpool!!
Location: Great access to the U of Florida. Also close to stores and many great places to eat!
We were able to check in a little early because our plane came in early. No problem with our check in and had great breakfasts in the AM's
2 out of 5
by A verified travelerfrom FL

Smokey!

Posted Nov 6, 2014
Pros: Thay had a fairly good breakfast selection
Cons: They could be honest with their guests.
Location: Several restaurants close by. Didn't look for anything else. There was also a Holiday Inn Express nearby - where we should have stayed.
Should not have booked through expedia, and we never will again. Even though I requested only a non-smoking room, expedia reserved and paid for a smoking room. The hotel said it had NO other rooms available when we checked in, but while we were sitting in the lobby waiting for them to fumigate (which did not really work) our room, another party walked up to the desk and asked if they had a vacancy. They were told yes and they got a room. When i inquired about other rooms a second time, I was told that they didn't have any more rooms AT THE EXPEDIA RATE! And now they were completely booked - No more rooms of any kind. Sure would have liked to have known about that other room, even though it would have been more!
Comment from Hotel Management
Nov 17, 2014 by Anisha Patel, Hotel Management
We apologize for the disappointing service you received from our staff. This is not what you should expect from our hotel. I can only say that we currently are training several new employees and we will do some retraining to ensure this does not occur again in the future. I hope that you will give us the opportunity to make it up to you.Our team works hard to make sure our guests are comfortable and receive our best service.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great value

Posted Nov 1, 2014
My stay was great, except that my wake up call never came.
Comment from Hotel Management
Nov 18, 2014 by Anisha Patel, Hotel Management
We are glad to hear you had a great stay. We apologize for the disappointing service you received from our staff in not receiving your wake up call. Our team works hard to make sure our guests are comfortable and receive our best service. We hope we can have the opportunity to make it up to you.
4 out of 5
Recommended
for Everyone
by A verified traveler

SURPRISED, PAID WAY TOO MUCH

Posted Oct 17, 2014
Pros: staff
Cons: breakfast
I was disappointed when we checked in that we did not have a suite, I had expected one and based on the Expedia posting I was confident for the dollars we were spending over 5 days that we were paying for a suite. Breakfast only okay at best
Comment from Hotel Management
Nov 18, 2014 by Anisha Patel, Hotel Management
e regret to hear about your disappointment in the room you received. We attempt to fulfill each of our guest’s requests to the best of our ability. Prior to your next stay, we welcome you to contact us so we may discuss your accommodations in detail prior to arrival and verify the room type. We would love to have the opportunity to make it up to you.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Springfield Virginia

Good local, friendly staff

Posted Oct 14, 2014
Room was fine. Ambiance a little noisy, but it was a football weekend, so that's expected. Eggs at the comp breakfast were the fake rubber kind. Cracker Barrel right out the door though. EZ access to UF from west side of campus. Lots of good eats drinks and shopping within a mile.
Comment from Hotel Management
Nov 17, 2014 by Anisha Patel, Hotel Management
We are sorry to hear that you were not satisfied with the eggs at our “Be Our Guest” Breakfast. Our goal is to ensure fresh food is provided and that each item is available for all of our guests. Your review gives us the opportunity to correct any deficiencies we may have in our service. We are happy to hear that the location was satisfactory, we hope we can have the opportunity to make it up to you.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom miami

Posted Oct 1, 2014
Very pleasant the hotel was right off I75 so we were concerned about the noise. NO noise in the room. Pay a bit more and get the bedroom The breakfast was varied enough that I found healthy stuff -fruit and oatmeal. Thanks
Comment from Hotel Management
Oct 13, 2014 by Anisha Patel, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that your room was quiet and you found items in the breakfast to your liking. We hope to see you again soon!
5 out of 5
Recommended
for Students
by A verified travelerfrom Florida

BEST BIRTHDAY GET TOGETHER EVER!!!

Posted Sep 30, 2014
Pros: The jacuzzi was the best! It was very spacious and clean!!
Cons: Extend breakfast to 11!!!! But nothing else really It was great!!
Location: It off in a very quiet location, far away from may other "things to do" but that makes for a quiet stay!!
Uopn arrival the staff was very helpful and friendly. Didnt have to do much explpaining. That evening after coming back in from a night out the front desk clerk Sergio was so helpful and polite. If i had to stay in gainesville again, there is no other place I'd rather be
Comment from Hotel Management
Oct 13, 2014 by Anisha Patel, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are glad your found are staff to be helpful and friendly, we look forward to seeing you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel

Posted Sep 14, 2014
Pros: location, close to campus.
Cons: Get the SEC Network.
Location: University of Florida, Ben Hill Griffin Stadium
Overall pretty good hotel for the price. Good location. Breakfast was really good for free.
Comment from Hotel Management
Oct 13, 2014 by Anisha Patel, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed the breakfast and it was a good location for your travels. We look forward to your next stay.