Ratings based on 460 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
95% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom New York City

Welcome Back

Posted Apr 22, 2015
Pros: Everything. even the new paint colors
Cons: Continue the excellent service, keeping staff aware of customer satisfaction
Location: Places to eat & mall next exit north
Experience . . . . . staff friendly, room very clean, breakfast was nice & lobby was neat
2 out of 5
by A verified travelerfrom Sarasota, FL

Overall,, disappointed considering the price paid.

Posted Mar 30, 2015
Pros: Security appeared ok.
Location: Convenient location. Near I-75. Next door to Cracker Barrel and gas station.
This hotel seems to be in the midst of a cost saving plan. No paper on Sunday? Breakfast not until 7am. Paper products of cheaper grade. Mattress felt hot, as if covered in plastic.
Comment from Hotel Management
Apr 1, 2015 by Anisha, Hotel Management
Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. The newspaper we offer is the USA today and it does not run on the weekends. Our breakfast hours do run later on the weekends but our staff would love to get your whatever is ready prior to . We hope for another opportunity to exceed your expectations in the future.
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Minnesota

Convenient location to freeway, just passing throu

Posted Mar 8, 2015
Pros: It is a MN company and has a good reputation.
Nice warm welcome from a former MN where I am from. Great recommendation for a pizza place nearby and given a coupon to use. Hotel was nice and always good to get a breakfast with the stay. Nice lighted parking and landscaping very appealing.
Comment from Hotel Management
Apr 1, 2015 by Anisha, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed the pizza place and our property. We look forward to your next stay.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom MN

Nice hotel on the west side of town.

Posted Feb 18, 2015
Pros: Convenient location and very kind staff. I liked the rocking chairs on the front porch area.
Location: The hotel is near the Kanapaha Botanical Gardens and is not far from the University of Florida. A nice drive may be made to Cedar Key.
Hot breakfast and very kind staff. I didn't have time to use the heated pool, but was happy used the treadmills and computer for printing boarding passes.
Comment from Hotel Management
Apr 1, 2015 by Anisha, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are very glad to read that you enjoyed our staff and hot breakfast. We look forward to your next stay, hopefully then you will be able to try out the pool.
1 out of 5
Recommended
for Families
by A verified traveler

Not a Pleasant stay

Posted Jan 23, 2015 on Hotels.com
The hotel was not as pretty and cozy as it looked in the pictures. My family did not enjoy the stay at all. The hotel was run down and outdated. In the room, the bed was hard as a rock and very uncomfortable. For the nightly rate we certainly expected much better.
Comment from Hotel Management
Mar 28, 2015 by Anisha Patel, Hotel Management
Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We have put in new carpet, lighting and bedding in all of our rooms. We will discuss the conditions of your room with our staff to ensure all guest rooms are up to Country Inns and Suites by Carlson standards. I again would like to apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations.
5 out of 5
Recommended
for Families
by Douglasfrom Mount Dora

Family stay

Posted Jan 20, 2015 on Hotels.com
The hotel was being remodeled but that was done in a way that it really did not interfere with our stay. That is why I gave 4 stars out of 5. The room we were in was recently remodeled and painted. Very nice but could use a little more furniture and wall hangings since the rooms were very large. Nice place and would recommend and return.
Comment from Hotel Management
Apr 1, 2015 by Anisha Patel, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay even with our renovations. We look forward to your next stay and for you to see the new and updated look!
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 19, 2015
Not the cleanest hotel and was very loud at night.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Chicago, IL

Nice, Cozy Hotel in Gainesville

Posted Jan 12, 2015
Pros: The pool, hot tub, fitness center, and included hot breakfast!
Location: We didn't travel much outside of the hotel, but it is a good sized town with lots of fast food, restaurants, shopping, etc.
My family and I stayed at this hotel heading back to Chicago from Key West. It is a very cozy hotel with a very nice indoor pool, hot tub and fitness center. The staff are also very friendly. The free hot breakfast included with our stay was amazing. All you could eat breakfast buffet that had eggs, bacon, toast, muffins, juices, and everything else you could want for breakfast. The hotel has a very cozy, lodge feeling. A+++
4 out of 5
Recommended
for Everyone
by A verified traveler

Great Hotel

Posted Jan 4, 2015
Great experience, the room was very clean. The breakfast is awesome. The staff very polite and helpful.
Comment from Hotel Management
Mar 6, 2015 by Anisha Patel, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our breakfast staff and the room. We look forward to your next stay.
Comment from Hotel Management
Mar 6, 2015 by Anisha Patel, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our breakfast staff and the room. We look forward to your next stay.
Comment from Hotel Management
Mar 6, 2015 by Anisha Patel, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our breakfast staff and the room. We look forward to your next stay.
4 out of 5
Recommended
for Families
by Vitorfrom Santos SP

Viagem longa

Posted Dec 31, 2014 on Hotels.com
Boa