Ratings based on 374 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
94% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by maria from the keys

Not a good hotel

Posted Jun 16, 2014
Under the sofa was towels from past guess .. So cleanness was a priotry ...TV too small in bedroom for two beds to watch. .. Shower curtain not quite spotless .. Eggs for breakfast horrible .. Danish they cut in halfs .. Cheap and stale ...
Comment from Hotel Management
Jan 21, 2014
Thank you for taking the time to write your review. We are sorry to hear that you were not satisfied with the “Be Our Guest” Breakfast. Our goal is to ensure fresh food is provided and that each item is available for all of our guests. Your review gives us the opportunity to correct any deficiencies we may have in our service. This is not a typical review we receive from our guests, in addition we are sorry you were not satisfied with the accommodations of your room. We will discuss the conditions of your room with our staff to ensure all guest rooms are up to Country Inns and Suites by Carlson standards. I apologize again that your stay did not meet your expectations. We hope we have the opportunity to correct this in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler from Pensacola FL

Convenient close to the hospital

Posted Jun 12, 2014
We stay at this hotel from time to time when we need to visit Shands hospital. Very comfortable, friendly and the breakfast is a plus
Comment from Hotel Management
Jan 20, 2014
Thank you for your feedback and for taking the time to write about your experience. Glad to hear that it is comfortable and friendly, here at our property, we look forward to your future stays!
3 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Business trip

Posted May 24, 2014
Room was cleaned and bed was soft and inviting to fall to sleep. Overall the stay there was good and quiet.
Comment from Hotel Management
Jan 11, 2014
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed the room and beds. We look forward to your next stay.
4 out of 5
Recommended
for Everyone
by Patrice from Venice, CA

Great Location, Friendly Staff

Posted May 13, 2014
Pros: Great location. Able to walk to shopping centers and numerous restaurants. The staff is very helpful and friendly. The free breakfast was great.
Cons: Housekeeping should clean the rooms promptly in the morning when the Do Not Disturb sign has been removed.
Location: The location is great - walking distance to Target, Walmart, other stores and many restaurants. Easy on/off the freeway.
All aspects of the hotel were great except for a couple of things...I was gone from my room from 9:30am to 12:30pm and would have thought that housekeeping would have had my room cleaned by the time I returned, but the room was still unmade, and there was no housekeeping cart to be seen. Another day, I returned at 3pm to find my room unmade, wanted to stay in my room for a few hours, so told housekeeping I didn't need service that day. Secondly, I noticed several mornings what looked to be housekeeping staff parked in the lot directly in front of the hotel. I would think that they would be instructed to park in the spaces furthest away from the entrance, and leave the prime spots for guests. Other than those two things, I enjoyed by stay greatly.
Comment from Hotel Management
Jan 13, 2014
We apologize for the disappointing service you received from our staff. Our team works hard to make sure our guests are comfortable and receive our best service. We are currently under some renovations, therefore it has been hectic on days that we are fully occupied, we apologize for the delay in getting you room serviced. Your comments are valued, and your suggestions will be used to consider improvements in the future. We are investigating the parking as well and will ensure that our guests come first. We hope we have the chance to exceed your expectations in the future.
4 out of 5
Recommended
for Everyone
by erroll from langhorne pa.

our stay at country inn & suites

Posted May 4, 2014
Pros: the room was a good size,did not feel cramped. bed was comfortable
Cons: coffee
Location: near shopping centers, plenty of places to eat within walking distance. nice brewpub closeby
nice clean hotel and friendly staff and the hot breakfast was good. would stay there again.
Comment from Hotel Management
Jan 7, 2014
Thank you for your feedback and for taking the time to write about your experience. We are glad to see the breakfast was enjoyable as well as the staff. We look forward to your next stay.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 4, 2014
Quiet and relaxing hotel. I will definitely stay here again. Someone told me this hotel is owned by Hilton which explains why it is so outstanding. If you are looking for comfort and cleanliness, this is the place to stay in Gainesville.
Comment from Hotel Management
Jan 7, 2014
Thank you for your feedback and for taking the time to write about your experience. We appreciate that you hold us in such high standards as we are not a Hilton property, but a Carlson property. We are delighted to read that you enjoyed the quiet and comfort of this Country Inn. We look forward to your next stay.
4 out of 5
Recommended
for Everyone
by Patrice from Venice, Ca

Everything was very pleasant.

Posted May 3, 2014
Pros: Exercise room, friendly staff, ample free breakfast, location.
Cons: Housekeeping did not answer its phone one day. Vacuuming of carpet was a little lax one day.
Location: Great location. Able to walk to restaurants and shopping centers. Near UF (short drive) if that's where one needs to be. Near Botanical Gardens.
Front desk personnel are very welcoming and friendly. Free breakfast is substantial, better than other hotels in which I've stayed. Location was good for me. It was within walking distance to many shops and restaurants, right next door to Cracker Barrel. Room and closet were large. Plenty of dresser drawers.
Comment from Hotel Management
Jan 7, 2014
Thank you for your feedback and for taking the time to write about your experience. We are so very happy that our staff and breakfast were able to exceed your expectations. We hope to see you again in the near future!
5 out of 5
Recommended
for Everyone
by Rosemary from trinidad & Tobago

A well situated hotel with very helpful staff

Posted Apr 29, 2014
Pros: The location, friendliness and comfort,
Cons: Nothing to report
Location: The restaurants, groceries and shopping were in coos proximity to the hotel
We occupied both a suite and double room and found the rooms spacious, clean and well appointed withal amenities. Breakfast in the mornings were varied and we'll presented.me we were able to have the use of the photocopier and other services in the office on th ground floor and though not using it ourselves weobsevedmany guests obviously enjoying the heated pool.
Comment from Hotel Management
Jan 7, 2014
Thank you for your feedback and you comments about your experience with us. We are very happy to see that you enjoyed our business center services as well as our front desk staff. We look forward to your next stay.
4 out of 5
Recommended
for Everyone
by marina

Recommended.

Posted Apr 29, 2014
Pros: All of the staff were very friendly.
Cons: The pool's atmosphere did not look very appealing
Location: It's about 10 - 15 mins from the university and near to a main shopping strip
We stayed here for my daughter's graduation and it was convenient and comfortable. The breakfast was decent and the staff helpful. We stayed in a suite and it was great to have the extra room for when my daughter packed up and left her flat.
Comment from Hotel Management
Jan 7, 2014
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed the space in the suite. We hope you both enjoyed your time here in Gainesville and hope to see you back when you are in the area.
5 out of 5
Recommended
for Families
by A verified traveler from los angeles

Nice if you have kids.

Posted Apr 27, 2014
Pros: Indoor pool, free breakfast, nice staff, warm fresh cookies in the evening next to the front desk.
Location: Cracker Barrel restaurant next door has great food and cute gift shop. Target, trader joes, old navy, and other shopping close by. Restaurants nearby
We were visiting family living in Williston and this is the closest hotel to them. The room was quite comfortable for my family of five. The kids loved the indoor pool. There was a free breakfast which is always nice when you travel with a family. You can also walk right next door and eat at the Cracker Barrel. The hotel staff was very nice.
Comment from Hotel Management
Jan 7, 2014
Thank you for taking the time to write about your stay. We are delighted to read that you enjoyed the locations and comfort of our property. We look forward to your next stay.