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Reviews of Fairfield Inn and Suites Gainesville

2.5 out of 5
Fairfield Inn and Suites Gainesville
1755 Browns Bridge Road, Gainesville, GA

Reviews

8.6

Excellent

Rating 10 - Excellent. 236 out of 423 reviews" "
Rating 8 - Good. 107 out of 423 reviews" "
Rating 6 - Okay. 40 out of 423 reviews" "
Rating 4 - Poor. 20 out of 423 reviews" "
Rating 2 - Terrible. 20 out of 423 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Sudheer A

Traveled with family
Liked: Cleanliness, staff & service, amenities
I had issue with the bath tub in the room. The faucet was not working properly and the water was not draining out well.
Stayed 1 night in Feb 2024

10/10 Excellent

Jerad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

8/10 Good

Elda

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Check in was horrible. Me and another gentleman arrived around 10pm and waited for over 20 minutes because whoever was on staff had some personal issue and just left the front desk unmanned. If not for Cheyenne, from a neighboring property and who is FANTASTIC, I’m not sure what would have happened other than me calling Expedia for a refund and leaving. Cheyenne needs a raise for handling the situation as well as she did. Beds were very comfortable and breakfast was fantastic.
Stayed 1 night in Feb 2024

10/10 Excellent

Shykella

Stayed 1 night in Jan 2024

10/10 Excellent

Luz

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024

10/10 Excellent

Donna H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friends at Fairfield.
The room was perfect. No Complaints. And thanks to the guy that got me a wheel chair — I went to ER bc I had gotten food poisoning on Friday night. (At a pizza place in Gainesville!). The staff was very helpful at the hotel. We will stay there next time we visit our friends.
Stayed 1 night in Dec 2023

10/10 Excellent

Meyling

Stayed 1 night in Dec 2023

10/10 Excellent

Lazaro

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place. Very clean
Stayed 1 night in Dec 2023

10/10 Excellent

Donna

Liked: Cleanliness, property conditions & facilities, room comfort
Fairfield
Very quiet room. All very nicely decorated. Exceptionally clean. Good breakfast. We will stay here in future. Good price also.
Stayed 1 night in Dec 2023

8/10 Good

Jaime

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean. Staff was very nice. My only complaint would be that there was no maintenance staff working at night. We had a toilet clogged and the staff brought up a plunger that we had to use ourselves. Only a minor inconvenience.
Stayed 1 night in Dec 2023

6/10 Okay

LEE

Traveled with group
Stayed 1 night in Dec 2023

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nestled back with ither hotels and still in an area close to everything. The place was clean and staff was friendly.
Stayed 1 night in Nov 2023

10/10 Excellent

jody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
The staff was outstanding. Very courteous. Breakfast was hot and plentiful. Room was clean and very spacious.
Stayed 5 nights in Nov 2023

8/10 Good

charity

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice and clean, the breakfast was very good and the staff were very nice and friendly. I've stayed at the Hilton Garden Inn across the street and I would return to the Fairfield in the future.
Stayed 3 nights in Nov 2023

8/10 Good

Garth

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

2/10 Terrible

April

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Oct 2023

6/10 Okay

Martha

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Tv wasn’t working when we wanted to watch.
Stayed 1 night in Oct 2023

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
The beds are very comfortable.
Stayed 1 night in Oct 2023

10/10 Excellent

Cariss

Traveled with family and small children
Everything was amazing! Would definitely stay again!
Stayed 2 nights in Oct 2023

10/10 Excellent

Qwaterika

Stayed 3 nights in Sep 2023

10/10 Excellent

Jolin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms great size
Stayed 1 night in Sep 2023

6/10 Okay

Bethany

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
When going down to get breakfast, we walked in to eating area and the kids went toward the food. They grabbed a bowl to begin pouring cereal when the girl in front of them finished. The worker running the breakfast area walked up to the girl that had already been there for a minute, yelled excuse me and snatched the lid to the cereal container from her hand. She then nudged the little girl with her shoulder and said “give me ya damn bowl” I, along with everyone else, stood in disbelief as this woman proceeded to stomp back and forth slamming stuff, walking up behind people yelling out excuse me, making rude comments behind people saying “ if you’d get out of the way I could put some more out” I went to the front desk finally after about 10 minutes of watching this and the lady at the front was super amazing however she wasn’t in a position to really handle to issue and assured me that she would pass it along to management. The lady at the front desk was was a true angel and a reminder that good people do exist because when I left my wallet in the room after check out and called panicking, She told me she would go check and she had to have run up to get it and had it secured and labeled and waiting safely for me to return and grab it!! She is the only reason I am giving the 3 stars. Had it not been for her i would have given no stars. Whoever you are that works the kitchen, you should be ashamed of yourself and management should be ashamed to know of your behavior today!!
Stayed 1 night in Sep 2023

10/10 Excellent

Kimberly

Stayed 1 night in Sep 2023

10/10 Excellent

Alison

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Customer Service.
Stayed 2 nights in Sep 2023

10/10 Excellent

Heidi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in was smooth and friendly. Being recently updated, everything was clean and smelled fresh. The room was well laid out and comfortable for our family of 5, even with the sleeper sofa opened into a bed. The only negative was the woman serving breakfast the Saturday morning of our stay (9/2/23). My husband took our girls down at 8:30, and many items were out or low. When he asked about it, the woman said she had put out bacon but it got eaten too fast and she wasn't going to put any more out. When my son and I went to eat shortly after 9, there was very little bread for toast or bagels, milk, eggs, etc. She did bring some additional items while we were there, but considering breakfast is until 10 on the weekend, we were disappointed by how little was available. I don't mean to dwell on that 1 negative. Other than that, our stay was very nice. Every other member of the hotel staff we interacted with was very friendly and helpful. The property is very nice. We felt safe. Everything looked and felt clean. Plenty of restaurants close by. We would definitely stay again.
Stayed 2 nights in Sep 2023

10/10 Excellent

Ann

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, very family friendly, rooms were very clean!!
Stayed 2 nights in Aug 2023

10/10 Excellent

JENNIFER

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

6/10 Okay

Katherina

Business traveler, Traveled with partner
Disliked: Property conditions & facilities
They did not let me know till I got there that we wouldn’t get our King suite till we were there. They are redoing walls etc. even on the floor I was at. They gave us two gueen bed suite
Stayed 3 nights in Jul 2023

8/10 Good

Charlene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

10/10 Excellent

Lisa

Stayed 3 nights in Jul 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love Each Stay
The room was clean, front desk was very nice and helpful.
Stayed 1 night in Jul 2023

6/10 Okay

Wayne

Stayed 2 nights in Jun 2023

10/10 Excellent

Juan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
absolutely nice place to stay I really recommend! some close really close restaurants to choose.
Stayed 1 night in May 2023

10/10 Excellent

Kyle

Stayed 1 night in May 2023

8/10 Good

Janet

Traveled with family
Liked: Cleanliness, staff & service, amenities
Breakfast was good. People were helpful and friendly. Exercise room was decent and helpful. Room was a little tight. The folding bed only had room for one person, so we had to use the cushions from the couch as a mattress for the other person. Was not happy about the toilet in our room getting clogged and not fixed until the next day. We were offered another room, but it was after 9pm, and we did not want to gather our stuff up at that point.
Stayed 2 nights in Apr 2023

2/10 Terrible

Rocky, albertville

Disliked: Cleanliness, staff & service, amenities
Stayed 1 night in Mar 2023

10/10 Excellent

Joshua

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A+
Pool was good and clean, service was great!
Stayed 1 night in Oct 2022

6/10 Okay

Sheldon

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2022

10/10 Excellent

Greg

Stayed 1 night in Jul 2022

8/10 Good

Jamie

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Just ok
The location was great and the hotel was comfortable. The trash outside was overflowing onto the ground the 2 days I was there. And they only gave us 2 towels for 4 people. When we asked for more they where always washing so had to go buy towels. Overall the place was ok. The breakfast was horrible and they barley had anything. I would stay again if in a pinch.
Stayed 2 nights in Mar 2022
Response from Trevor P. on Apr 6, 2022
Hello Jamie, Thank you for staying with us and for leaving a review. It definitely looks like we could have done better during your stay. Thank you for brining these issues to our attention. I have passed on your comments to our housekeeping and maintenance staff. I will also review our breakfast over the upcoming week to ensure we are offering quality food and that we are making sure the breakfast is well stocked during operating hours.

10/10 Excellent

Griselda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, clean, safe and hospitality was great.
Stayed 1 night in Mar 2022
Response from Trevor P. on Mar 22, 2022
Thank you for staying with us and for leaving the nice review!

10/10 Excellent

Carlos

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good restful experience
Attentive employees, great service, and quiet.
Stayed 3 nights in Jan 2022
Response from Trevor P. on Feb 20, 2022
Thank you for staying with us!

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice
Stayed 1 night in Jan 2022
Response from Trevor P. on Feb 20, 2022
Thank you for staying with us!

10/10 Excellent

Yvette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Love staying at Fairfield hotels always a great experience
Stayed 3 nights in Dec 2021
Response from Trevor P. on Feb 20, 2022
Thank you for staying with us!

2/10 Terrible

Jude

Stayed 1 night in Nov 2021

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities
The shower curtain is too short, and water gets all over the floor. This ruins the floors and makes a mess. This is very common in many Hotels, why don’t the shower curtains fit the showers?
Stayed 1 night in Oct 2021

10/10 Excellent

Joseph

Stayed 1 night in Oct 2021