Ratings based on 217 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Nice HotelPosted Mar 10, 2014
Nice Hotel and friendly staff, overall great experience!
for Everyoneby Justpez from Tremont IL
Decent for the price.Posted Feb 18, 2014
Cons: Discourage drinking???
Location: Mall is across the street.
We needed a place to stay while Skiing in Debuque. They have a 2 tier pricing system for people who might want to cancel reservations. That was almost the point where I was willing to shop around with my rewards cards from other chains, but this price was still reasonable. Staff were OK. Lobby and pool were nice areas, but filled with people drinking on the weekend. The nighttime front desk clerk had to kick people out of the pool at 8:30 because they were running amock and letting their kids play with the handicapped lifts. Parking ran out due to a big truck when we got back from dinner. Same front desk clerk said we were OK to park in the Hampton rewards member parking.
by Grace from Dubuque, IA
An ok stayPosted Feb 17, 2014
The room was very clean, the hallways and elevators needed vacuumed the whole weekend we were there. When I asked for housekeeping to come back to clean my room and bring us towels, the front desk guy named Dave, kept saying they will come back to my room after the check out rooms were done. I got back hours later to find housekeeping never came back to my room and I had to call for the towels. Overall, the stay was just ok.
by A verified traveler
ok hotel... you get what you pay forPosted Feb 17, 2014
Rollaway bed was awful. Too far from skiing. Breakfast was ok, but hotel staff was very slow to refill items when they ran out. Next time we will plan farther ahead of time so we can get a better hotel.
for Everyoneby A verified traveler
Clean hotel within 25 minutes of Galena, IllinoisPosted Feb 17, 2014
The hotel room was updated and very clean. The hotel staff was very helpful and welcoming. The continental breakfast had a large variety of foods. We would stay here again.
for Couplesby A verified traveler
Posted Jan 16, 2014 on Hotels.com
for Everyoneby Steve
Visiting familyPosted Dec 31, 2013
Pros: The hotel staff are very friendly and helpful, the rooms are clean and comfortable and the breakfast buffet is very good.
Location: Convenient west side location.
We were visiting family over the holidays and spent a night at the Hampton. We have stayed there before and will stay there in the future. It is the best value in Dubuque.
for Familiesby Stacy from Shawano, WI
Posted Dec 27, 2013
Pros: The staff were very friendly.
Cons: better breakfast variety
Location: Dubuque, Ia. right by the mall, grocery stores, Target.
for Personal Eventby Melissa from Minneapolis
Great experiencePosted Dec 10, 2013 on Hotels.com
We were only here one night but it was a great experience. It was our crash pad after a wedding and we checked in super late but everyone was super friendly and the continental breakfast was amazing!
for Everyoneby Kathryn from Dubuque, IA
Best service ever!Posted Dec 10, 2013
Pros: The best part of the hotel was the service. The gentleman at the front desk greeted me by name and was outstanding in checking us in.
Cons: I really can't think of any way to improve. Our stay was just wonderful.
Location: We stayed at the hotel in Dubuque, Iowa. We visited the National Mississippi River Museum and had a family reunion at the hotel. Very comfortable.
Our family met at the Hampton Inn for a Christmas family reunion. It was one of the best experiences we have ever had. I would not change anything! The rooms were great, and the service was awesome!