Ratings based on 110 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
99% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
by A verified travelerfrom Albuquerque, NM

Staff Very Very VERY RUDE!

Posted Nov 3, 2014
Pros: It was new. That was it!
Cons: New Staff members.
Location: Not really near anything. But located near the freeway so that is helpful.
I wanted to be sure if I checked in AFTER 3pm my room would still be available. As I knew it would be a booked weekend and didn't want to chance it. I called the front desk and asked she said very rudely that there was NO early check in. I was aware. I was ONLY checking to see if my checking it at 5-6 would I still have a room?! She said she could NOT tell me. I let her know that my room was indeed paid for and that i would be running late. She then told me that was not her problem. When I was checking in close to 5 she only asked me for my CC and asked me to sign the paper. Did not tell me my room number only pointed. Didn't answer when I asked where the pool was. She was extremely rude.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very clean, very comfortable ...

Posted Oct 19, 2014
Pros: New, clean, comfortable.
Excellent place as cedar to stay in Gallup! Great access to most of the things that you would want to see in Gallup.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 19, 2014
Nice place to stop while traveling through Arizona.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Phoenix, AZ

Convenient close to restaurants walking distance.

Posted Oct 2, 2014
Pros: What I liked about this hotel is that they serve breakfast which is very convenient for us because we had long ways to travel back home.
When I first made reservations for Sept 23 & 24, 2014, I reserved two rooms. My niece tried to check in but the hotel clerk would not let her. I thought she was able to check in because she's 18 yrs of age. But everything worked out the manager told the clerk that my niece had to make a $50 deposit in order to get her room key.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Chandler, Az

Comfortable stay in Gallup

Posted Sep 9, 2014
The rooms were nice and comfortable. Staff was courteous and accommodating. Breakfast was good.
5 out of 5
Recommended
for Everyone
by A verified traveler

HIE Gallup

Posted Sep 2, 2014
new hotel, hotel staff was excellent, right off the interstate, denny's and a gas station across the parking lot.
4 out of 5
Recommended
for Families
by A verified traveler

Nice

Posted Aug 26, 2014 on Hotels.com
Very nice. Hotel clerk told us of a very good Mexican restaurant. The breakfast was very good. Would stay again.
5 out of 5
Recommended
by DPfrom CA

Met expectations

Posted Aug 24, 2014 on Hotels.com
Everything was fine. Staff very pleasant
5 out of 5
Recommended
by Kevinfrom Colorado

Route 66

Posted Aug 18, 2014 on Hotels.com
This hotel must be very new and you can tell. Driving from Route 66 it was difficult to see, it is situated behind a LaQuinta. While the room was very nice and the beds were excellent, I did note the vent in the bathroom was had a lot of dust caking up. I would stay there again
5 out of 5
Recommended
by Ragenefrom Shiprock

Awesome!

Posted Aug 12, 2014 on Hotels.com
It was great for the price and the stay was neat. Family enjoyed we will stay again if we ever have to stop, very clean and courteous staff very helpful.