Ratings based on 213 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Memphis TN

Getting Ready for a Cruise

Posted May 11, 2015
Call this hotel a "gem in the rough". Call it a gem because is a great hotel that is very reasonably priced for the area, clean, comfortable, and has a very pleasant staff. Call it in the rough because the area around the refineries is not pleasing to they eye! But... once you get in the doors and you realize that you are paying half the price or less of what you would be paying at one of the properties closer to the cruise terminals... and you have a great hotel that you can get rested up in for the embarkation process the next day... you are going to be very happy!
5 out of 5
Recommended
for Everyone
by A verified traveler

GREAT PLACE

Posted May 11, 2015
Very clean recommend close to stores and eat wesplaces
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Norwalk Iowa

nice hotel close to Galveston

Posted May 6, 2015
The room was quiet and fairly large. The breakfast was great and had a very nice variety.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 27, 2015
Great price. Not far from cruise lines. Convent for night before cruising out of galveston.
1 out of 5
by A verified traveler

Bad desition

Posted Apr 12, 2015
We not get the room we ask or what I paid we supposed to get a jacuzzi room and nothing nada
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Minnesota

Good hotel at a good price.

Posted Apr 4, 2015
We came to see Galveston but hotels there were to spendy. This worked well for us as it was close & reasonably priced.
5 out of 5
Recommended
for Everyone
by A verified traveler

Expectations were met

Posted Mar 9, 2015
Pros: everything was up to speed.
Cons: n/a
Location: Couple eating places, just miles away from Kemah.
Pleasant location, clean, breakfast was ideal. Happy here.
Comment from Hotel Management
Apr 2, 2015 by GM, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Jody Patel GM
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Fort Worth

If you only need a place to rest your head...

Posted Feb 21, 2015
Pros: Room was very large
Cons: Breakfast variety could be improved
Location: It's not close to tourist attractions in Galveston. There was a Starbucks a few miles away (and Dollar Tree, bank, restaurants, etc)
We stayed here the night before our cruise--for that purpose we would stay here again. It was then only about 15 minute drive to the boat. Our room (king bed with sofa sleeper sitting area) was really large & easily accomodated four of us; didn't feel crowded at all. Breakfast was mediocre. Front desk staff the morning we checked out was nonexistent; rest of the staff was okay. Toiletries are very cheap & they don't leave much in the room; I asked for several additional items & they did stock them all at the front desk. If we were vacationing in Galveston we wouldn't stay here because there's nothing nearby to do. But just for a one night place to stay before moving on, we would probably stay here again.
Comment from Hotel Management
Apr 2, 2015 by GM, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Jody Patel GM
3 out of 5
Recommended
for Families
by Markfrom OKC

Decent

Posted Feb 21, 2015 on Hotels.com
Slow check-in process. Hotel is in an industrial area. Expect ten minute drive to get to stores and restaurants.if
Comment from Hotel Management
Apr 2, 2015 by GM, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Jody Patel GM
5 out of 5
Recommended
for Families
by Mirafrom Central Texas Area

id stay there again

Posted Jan 14, 2015 on Hotels.com
very nice font desk service! room was nice and warm when we got in and the bed and pillows are awesome!
Comment from Hotel Management
Apr 2, 2015 by GM, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Jody Patel GM