Ratings based on 171 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Springfield MO
Nice hotel across from the beach.Posted Aug 19, 2014
Pros: Great hotel, great pool, right on the beach. We would definitely stay here again if in Galveston.
Cons: The air conditioner in our room was loud and made gargling sounds that made it a little hard to fall sleep.
Location: Across from beach, a few miles from everything.
Staff was super friendly and helpful. Gave us recommendations for a massage, food, and activities.
for Everyoneby A verified traveler from Midland, TX
Terrific Pool AmenitiesPosted Aug 13, 2014
This was a great hotel experience... Comfortable rooms, friendly staff, and an amazing pool with bar service and a fire pit... I would definitely stay here again!
by A verified traveler from paris tx
Too far away from restaurantsPosted Aug 10, 2014
The restaurants and beach bars were too far away (6-7 miles). The pool was dirty and way overused, it was shared with a sister hotel behind it . There was a lot of noise coming from the room above us and no amount of complaining could get it stopped. We left a day early due to the noise and aggravation
for Everyoneby A verified traveler
Posted Jul 3, 2014
Had a great experience. The only thing I think that needs to improve is when we checked in, the lady did not let us know what time was check out.
by A verified traveler
Electricity was out all night................Posted Jun 29, 2014
Cons: Some assistance for the elderly such as by friend and I.
Location: A little far from town, which was OK for me but maybe not for some people.
When arriving, everything seemed OK , however between 8:30 PM and 4:45 AM, there was no electricity at the hotel due to a power outage. You would think they would do something for their guests other than say "Things Happen"!!
Comment from Hotel Management
Jul 1, 2014 by Courtyard Galveston, Hotel Management
Thank you for your open and honest comment. We sincerely apologize that , in the wake of a power outage, we did not provide the best service for all of our guests. Your comment has been passed along to our entire team and will be used to further train and develop our associates on delivering excellent service through any situation.
for Everyoneby Shawn from Laguna Beach,CA
Great Stay!Posted Jun 1, 2014
Cons: Not much.
Location: Try the Salt Grass Steak House on the strip. Awesome food. Best waiter we have ever had "Nathan"!
Very nice local, beautiful view , room was very nice.
Recommendedby Kiranvir Kaur from Plano, Tx
Satisfied customerPosted May 30, 2014 on Hotels.com
I was very pleased with the hotel. I was also pleased with representative Cody. He took well care of us while staying there. I also loved the mattress and pillows, extremely comfortable. My view from the hotel room was amazing. Overall I had an amazing stay. I will definitely return to Courtyard by Marriott
by A verified traveler
Disappointing to say the least!Posted May 29, 2014
Pros: Very little - parking was nice due to lack of guests.
Cons: Proper training for management and staff.
Location: This hotel is about a mile away from the nearest swimming beach. There are many restaurants nearby and typical beach related activities.
3 towels for 2 people - closet space 30" inches - closet rod 16" inches - room too small - poor excuse for housekeeping, our room was cleaned at 6:00 p.m. after calling the front desk complaining. no pool towels, they run out towels at the pool with only a handful of people. No servicing the pool area, service bar closed almost all day due to lack of staff. High price for poor service. we cut our stay short by one day and left early. We are silver members of Marriott Reward!
Recommendedby Becky from Texas city
Great stayPosted May 28, 2014 on Hotels.com
Only issue it's loud when people in the rooms above you walk. Stay on 4th floor to avoid that. The hotel is very clean and people very friendly. It's a great place to stay.
for Everyoneby DNA from Mesquite, TX
Great stayPosted May 25, 2014
I loved that the hotel was on the Seawall close to everything. The staff was very friendly. The service was great, especially the free wifi. The room had a little dust in the corners but the bed and pillows were comfortable. I especially liked the sitting areas - indoor and outdoor.