Ratings based on 779 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
93% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.3 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Had a great Night!

Posted Sep 11, 2014
The Young man at the check-in counter was extremely accommodating and did everything to make our stay a great experience. We had a great breakfast and would return again when in the area. We had a view of the ocean and nice large room.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 9, 2014
the first room we went to had a real bad sewer smell the second room we went into the AC didn't work are did the phonethe third room we thought we were going to be okay but sink wouldn't drain and then tub wouldn't drain
4 out of 5
Recommended
for Everyone
by A verified traveler from Houston, TX

Nice hotel close to the beach

Posted Sep 9, 2014
Pros: Place.
Location: Visit the Bishop Palace nearby.
Nice hotel close to the beach. Nice swimming pool. The bed is a bit softer than we like it but otherwise very good.
4 out of 5
Recommended
for Everyone
by A verified traveler from Galveston

Interior Is Better then exterior

Posted Sep 8, 2014
Nice , friendly people....great room....very clean . outside doesn't look great but very professional.
5 out of 5
Recommended
for Everyone
by A verified traveler from bastrop, texas

Getaway

Posted Sep 5, 2014
Wonderful place to take the kids with the pier and the beach across the street.
2 out of 5
by A verified traveler from J

Won't return, EVER

Posted Sep 4, 2014
They made me revise this.. Staff was not helpful and immature! Human feces in the hall, staff member yelling about it.
1 out of 5
by A verified traveler

Worst hotel ever!

Posted Sep 2, 2014
I called in advanced for a crib, I was told they had availability so I didnt pack one. I made it there, check in, requested the crib, they said it was going to be in my room in 5 min. I had to call twice during the day and I was told the same thing. It was not until 11 pm when I was told that they didnt have any available!!! And the phone at the room was not working, so I had to use my cellphone every time!
1 out of 5
by A verified traveler

Typical Tourist Beach Hotel

Posted Aug 25, 2014
Pros: Nothing.
Location: There are PLENTY of other hotels to pick from...sadly disappointed by Sheraton.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 23, 2014
Excellent. near from attractive places. I would recommend this for families.
4 out of 5
Recommended
for Everyone
by A verified traveler from Houston

Nica hotel, infront of Pleasure Pier

Posted Aug 20, 2014
The hotel itself was in a good location, we had a great stay a little hiccup when we checked in, but Expedia was able to solve the issue. Great customer service. The hotel staff was nice and informative, we would definitely stay here again.