Ratings based on 967 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
93% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.3 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Houston

Posted Apr 21, 2015
Nice stay at four points. I would stay again despite the refrigerator not working.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom kingwood

Galveston Four Points Sheraton

Posted Apr 14, 2015
The hotel was nice but it was very noisy. There is a big gap on the bottom of the door. Also early in the morning they were vacuuming in the hallway at 9 am on Sunday morning when checkout is not until noon. The shower was difficult to turn on and get a comfortable temperature. We were in room 112. The bed was comfortable!!
4 out of 5
Recommended
for Families
by A verified traveler

Location, location, location

Posted Apr 6, 2015
Pros: Clean & comfortable
Cons: Air condition was too loud.
Location: Perfect location
The hotel is perfectly located on near the beach, restaurants and entertainment
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Klein, TX

Just Ok

Posted Mar 29, 2015
Pros: Location
Cons: Window shades that fit, the AC was kinda loud.
Location: The beach is right across the street. Pleasure Pier is also across the street.
They should have real glasses for drinks in your room. The window shade did not come all the way so it let light in in the morning. Super location. The staff was on the ball, we arrived late , there ware no check in hassles.
2 out of 5
by A verified travelerfrom Vancouver, BC

Great location, a little on the dirty side.

Posted Mar 28, 2015
At first we were super happy with this hotel, until we moved a chair and found an empty juice box on the ground. Our room wasn't the only thing with garbage. The gym was dirty - hair, sand, candy wrappers (why are you at the gym?!), everywhere. Not to mention the matts looked like they had never been wiped down. It does have a beautiful location right across from the beach and the pier, and the price was right so that was nice. I guess you get what you pay for.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Texas

Very nice Hotel close to the beach & Pleasure Pie

Posted Mar 28, 2015
Cons: the internet
The trip was supposed to be a peace of mind, relaxation and that's what exactly what I got.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Wichita, KS

Great Location

Posted Mar 25, 2015
Pros: Location was great
Cons: Could have spent a little more time cleaning the floors
Location: Location is right across the street from the sea wall and Pleasure Pier. Jet ski rent,duck tours, city tours and a lot of places to eat and bars.
Had a great time and this was my first time deep sea fishing. was so good and got a lot of fish
5 out of 5
Recommended
for Families
by A verified travelerfrom Spring, TX

Easy beach access...free parking

Posted Mar 24, 2015
Pros: The bedding, the layout of the room allowed many uses, a reading nook, computer desk, etc.
Cons: The shower was a bit difficult to manage (Room 211). When adjusting the water it goes from warm to extremely hot with a slight movement.
Location: We enjoyed the beach across the way/ the nice large gift shop. Pleasure Pier is a short walk. We ate at Wendy's since we arrived late & at Fish Tales.
The proximity to the beach is fantastic. You merely walk across the street to a nice beach area. Rentals (umbrellas and chairs) are available and a huge well priced gift shop is on the beach. The Pleasure Pier is a short walk and at a diagonal from the hotel. There are several places to dine also within walking distance. I enjoyed the layout of the room and found it very comfortable. The only issue we had was that the pool was not heated. Since the day was foggy throughout, we assumed we could relax poolside and enjoy the pool. The water was too cold to do so. I cannot imagine that a feature of the hotel would not be available to use. We were very disappointed in not being able to use the pool. Since it is not indoors, the expectation of it being heated during spring break should not have been out of the ordinary.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Arlington, Texas

Nice hotel

Posted Mar 22, 2015
Pros: They beds were large and comfortable. They provide 2 free bottles of water. Proximity to beach, shopping, eating, and pier.
We were across the street from the beach, there were plenty of eateries within walking distance. We were a few blocks from the pleasure pier. The room was clean and comfortable. We requested an ocean view when we arrived. They only have partial ocean views but it was beautiful. Check in and check our were quick and simple, probably because we stayed on a Sunday night.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Louisiana

Not bad overall...

Posted Mar 15, 2015
Pros: Location....
Cons: Elevator is really slow.
Location: Bubba Gump Shrimp Co.... and the beach.
Rooms are spacious and comfortable. The main problems I had was having to constantly have my key reprogrammed. Not fun once you've been on a slow elevator going to the 4th floor and having to go back down. The air conditioner was very loud and the room wasn't cleaned a couple of times but mgmt. had someone come up right away. I would stay again...