Ratings based on 1,811 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
92% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

ok. nothing special considering the price

Posted Sep 15, 2014
Pros: location
Cons: All areas of staff...just cold and rude overall.
Location: on beach close to good restaurants...outside of Hotel.
Staff was unfriendly and housekeeping was actually RUDE. Wait staff for breakfast buffet was insufficient and the overpriced buffet was COLD and a fair amount of the food choices were gone. Stuck with COLD food. Waitress was slow to help and refill coffee. Poor service all around.
5 out of 5
Recommended
for Everyone
by A verified traveler from Schertz, TX

Great hotel

Posted Sep 15, 2014
Pros: The staff, food, & bar were the best of any Hilton I've stayed in.
Location: The beach, great restraunts, and lots of shopping.
We only stayed one night before our cruise, but from the time we got out of our car the staff was great. Our room was nice and clean. The hotel bar was enjoyable. If we'd have had more time we would have loved the large resort style pool.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice place

Posted Sep 14, 2014
Great staff and very clean. Everyone really nice Stay here !
5 out of 5
Recommended
for Everyone
by A verified traveler from dallas, tx

Beautiful hotel

Posted Sep 9, 2014
Loved the hotel. So close to the beach and great restaurants. Will be returning!
3 out of 5
Recommended
for Everyone
by A verified traveler from G

Kid friendly, Close to the beach, nice pool!

Posted Sep 8, 2014
Nice staff, great location same parking lot as the rainforest cafe! Too bad Labor Day weekend they had a malfunction with the fire alarm and it went off 3x disrupting my sleep. The next morning I observed them fixing it. I would stay again!
3 out of 5
Recommended
for Families
by A verified traveler from Sulphur, LA

Great Location

Posted Sep 3, 2014
Pros: The rooms were clean and the bed was comfortable. Great location and the pool stayed open late (11 pm) and was fairly large and very nice.
Cons: The hotel's alarm system.
Location: Check out Fisherman's Wharf for dinner. La King's Confectionery for dessert and coffee.
This hotel was right across from the beach. The location is perfect. We didn't visit the pool, but it looked very nice with a swim up bar. The staff was friendly when checking in. The room was clean and the bed was comfortable; however, the bathroom could use some updating. Our ONLY complain is that they were having issues with their alarms and they went off multiple times in the night, waking us up several times between 3:00 am-9:00 am. When the alarm went off the third time, around 3:30 am, I placed a call to the front desk to see what was going on. The staff was polite, but did not offer any apologies or anything for the inconvenience. Overall, I would probably recommend this hotel to a friend, and would stay here again, if I was reassured that there would be no issues with the alarm system.
3 out of 5
by A verified traveler

Posted Sep 2, 2014
Bed and pillows uncomfortable, could not rest the whole night without tossing and turning
4 out of 5
Recommended
for Everyone
by A verified traveler from Dallas

Nice hotel right next to the beach

Posted Sep 2, 2014
Right next to the beach. Room was pretty comfortable and the customer service was good.
4 out of 5
by A verified traveler from Austin Tx

It's ok not worth the price

Posted Sep 1, 2014
Hotel looks nice from the outside. Went to the second floor, it was dirty like no one vacuumed and had a smell. The houskeeping knocked on my door, twice in the mourning the second time they said they was just checking on me but they should of been cleaning the hallway.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 1, 2014
Wonderful and friendly staff! Very clean and elegant feel. Loved the balcony access and location. Right by da beach! Boiiii