Ratings based on 333 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom L, Fort Hood, TX

Nice stay

Posted Feb 18, 2015
Bed was hard and uncomfortable ( higher in the middle). Location was awesome, walk out to beach. Shower rod was loose and hanging down a little. The outdoor sauna jets shoot straight up in the air instead of into the sauna tub. Room set up was nice. View was beautiful.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Galveston Texas

Relaxing

Posted Feb 9, 2015
Pros: The staff was courteus. Parking was nice. Quite, kind of tucked away.
Cons: Explanation of what a view reall is based on the structural design of the hotel.
Location: Board walk, restaraunts
We were told that we would have a view of the ocean. It was more of an angle. We asked for a view...and yes it was one, but not exactly what we had in mind. None the less...we enjoyed ourselves.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom CA

Great hotel ON the beach, NOT across the street!

Posted Feb 9, 2015
The hotel has direct beach access. Family friendly hotel. Very quiet. We will definitely be returning soon!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom texas

Wonderful

Posted Jan 19, 2015
Very pleasant stay wonderful staff would highly recommend
3 out of 5
by A verified travelerfrom Galveston Texas

Not good :(

Posted Jan 2, 2015
I was amazed at this hotel, being a holiday in franchise, had cockroaches, all the floors were soaking wet all the time, in the price was very expensive.
3 out of 5
Recommended
for Couples
by A verified travelerfrom Houston, TX

SURPRISE - in more ways than one!

Posted Dec 23, 2014
Pros: The location of the Hotel with direct/easy access to the beach. The full and completely stocked kitchen, with microwave, toaster oven, dishwasher.
Cons: The empathy and flexibility of the Hotel Manager and Staff towards accommodating the guests.
Location: Off the beaten path and away from the hustle and bustle of the crowd. The Waterman's Restaurant was an excellent restaurant for a romantic dinner.
When I made this reservation, I stated in the "Request" entry, that this was my Wedding Anniversary and I would like the room set-up with Champagne and Chocolates -as a SURPRISE for my Wife. This reservation and request was made a week prior to our arrival. However, when my Wife and I arrived the Hotel Staff was totally unaware and the room was not set-up - SURPRISE. The Hotel Staff informed us that they required and 48hr notice for such an arrangement and they had been unable to contact me to confirm my arrival and request - SURPRISE. The Hotel Manager was even less empathic - SURPRISE! Also, the room above us was extremely noisy - furniture moving, stomping, etc., throughout our stay - SURPRISE. Needless to say this was an "excellent" way to celebrate our Wedding Anniversary! (sarcasm intended)
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Houston, TX

Amazing Location and Service! Needs some upgrades

Posted Dec 23, 2014
Everything is great (service/maintenance, location, layout of facilities, cleanliness of grounds, landscaping) except some things need to be upgraded/replaced. These items are as follows; (1) Air Hockey Table, (2) Fitness Center Equipment, (3) the eyesore Wood Pavilion structure next door (I suggest purchasing it and painting it at the very least), (4) Need jet-ski or party boat rentals at the beach.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Fort Worth, tx

Nice hotel close to the beach.

Posted Dec 8, 2014
we arrived at 10:30 pm and the front desk was very nice and got us all settled. I lost my room key in my car while I was parking and caught her at the elevator to tell her. she told me to stay there and went and made me another room key immediately, so I didn't have to carry my little boy all the way back to the front desk. gorgeous view of the beach.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Houston, TX

Needs work on Internet

Posted Dec 1, 2014
Love this hotel, but their wifi is awful! Cuts in and out every 39 seconds, then disappears completely.
3 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Nov 29, 2014
My family of 4 stayed here for a week. Due to colder temps we didn't get to enjoy pool, beach or hot tub but they all looked really nice. This hotel would have suited us in every way except the beds slept terrible and you hear a lot of noises from above you