Ratings based on 646 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
91% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very pleasant stay!

Posted Dec 26, 2014
The lady at the front desk was very nice and helpful! She was so welcoming! The room we stayed in was very cozy and the bed was really comfortable! The breakfast was huge and delicious. There were so many different options. I would definitely stay here again and i would also highly recommend this hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 11, 2014
Very comfortable! Clean and close to shopping and restaurants.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Dallas TX

Nice hotel by seawall

Posted Nov 30, 2014
We travelled with a 7 year old and a teenager. Liked the sea view from the breakfast lounge. Our room was on the side of the building but our balcony still had sea view. The hotel is centrally located, close to I45 and restauranta by car.
3 out of 5
Recommended
for Everyone
by A verified traveler

Decent

Posted Nov 30, 2014
We spent one night and the fire alarm went off at 4 in the morning. We had to evacuate and the sprinkler systems went off. Not a good experience. They did not even offer a free night for the inconvenience.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Oklahoma City

Great location,close to everything

Posted Nov 11, 2014
I arrived just at dusk by myself for a much needed quiet vacation. I was very happy to find out I was on the top floor(quiet) and that I had a small private balcony with a great ocean view. The beaches were close but not within walking range. Everything was easy to get to(rest- araunts and shopping) It was great!
3 out of 5
Recommended
for Everyone
by A verified traveler

Ok, but very disappointing

Posted Oct 14, 2014
Pros: We had one of the suites and it faces the water, which is the only thing I think I really liked about it. The rest of it was just ok.
Cons: The smell in the room would definitely need to be improved on.
Location: Jimmies on the Pier is a restaurant near by has excellent food. This hotel is located west of the most of the items to do on the island.
We have stayed at this hotel before, but this time it was very different. When we got into the room it smelled very sour and of mildew, the hallway leading to the room was the same way. We went to Walmart and got some Fabreeze spray and used it to battle the smell, in the room. We had to use it for a couple of days before we were able to get on top of the smell. The room felt humid even when the air conditioner was in use. Everything felt damp, like clothes, and bedding. The safety latch on the upper part of the door had been torn off, however after we said something about it to the hotel staff it was replaced the next day. The breakfast may have been free, and it wasn't worth anything but that. The eggs each day were over cooked and the sausage was cold.
2 out of 5
by A verified traveler

Cold shower. No hot water

Posted Sep 28, 2014
Tried to sign up for the bus for the cruise the night before and it is not allowed. Went in the morning to sign up for the bus and had to wait for the woman that started at 8 am. She finally showed up at 8:15 and told the other guy working there he could have signed us up after we waited in line for an hour for her. Then went to take a shower to get ready to be taken by bus to our cruise and no hot water. Took a cold shower. Never staying here again!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom the woodlands, texas

Awesome ocean view

Posted Sep 21, 2014
Requested ocean view. Price was good. There was some mold on ceiling but not to bad. Will definitely return.
5 out of 5
Recommended
by A verified traveler

wonderful

Posted Sep 19, 2014 on Hotels.com
Rooms were great. It was a little ways down the sea wall. Easy to park Everybody was super nice.
4 out of 5
Recommended
by alfrom michigan

Posted Sep 19, 2014 on Hotels.com
everything was above average to very good. small pool but nicely decorated hotel.