Ratings based on 581 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
91% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Pearland, Tx

Anniversary get away.

Posted Jul 7, 2014
Pros: Balcony overlooking the seawall.
The hotel was comfortable, though the carpet was dirty. The staff was very friendly and accomodating. Daughter brought the grandkids down to watch the fireworks and they gave us an extra parking pass so she wouldn't have to pay. The restaurant at the hotel had a very good breakfast buffet, so overall I would definitely stay here again.
2 out of 5
by A verified traveler from H

Not a nice hotel to stay in.

Posted Jun 29, 2014
The internet never worked and an engineer, who picked up parking lot garbage the next morning, said that I should be able to connect if I cracked my door. The pool looks way bigger on line. I ended my stay early and went to moody gardens. That us a nice resort.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice view

Posted Jun 26, 2014
Had a good time. Good proximity to food and entertainment
4 out of 5
Recommended
for Everyone
by Cathey from Ft. Worth

Great location

Posted Jun 23, 2014
Loved the hotel...it was close to everything. Personnel were very nice and helpful. Pool area was also very nice. Would definitely stay here again. The only thing I wish were different would be to have a pedestrian cross walk from hotel to the beach.
2 out of 5
by A verified traveler

Upset discovery

Posted Jun 22, 2014
Booked a room here specifically for beach view. Put on the 1st floor in a handicap room due to late check in... Use to love this hotel, will never come back. Staff was not apologetic, and said that's what happens when we book through Expedia.
3 out of 5
by A verified traveler

ok- But I would NOT stay again.

Posted Jun 17, 2014
this was a beach view hotel and I certainly didn't see the beach from my room but I did see HUGE air conditioners on the roof. the hotel lobby and bar had the view. I asked to be moved because of the view and Manager MIKE said that he could NOT do anything since I had reserved room through Expedia and that this room was assigned to me at booking. Mike didn't help and I got the impression that he didn't want to help. I didn't know much about Expedia since my daughter booked this room for me. Friday night after 10 pm I had to ride around the parking lot 3 times to find a parking spot and had to park in a place that was not a designated parking spot. It was a lane that divided the front lot from the back lot and was narrow, but I didn't have a choice. However nothing happened to my vehicle. I could hear children screaming, having fun, in the pool after 10 pm and I could hear the music thumping from the bar after 10pm. I woke up early at 6am and there were about 20 parking spots available all by the main entrance, bar and restaurant area. I guess the guests from the bar and restaurant had a better parking spot than an overnight guest. rooms are clean and for most - the staff was friendly except for Mike,
2 out of 5
Recommended
for Everyone
by penny from dallas texas

Birthday weekend for my grand-daughter

Posted Jun 17, 2014
Pros: Clean rooms.
Cons: internet service and tv quality.
The internet service was awful Complained twice to the front desk and never was resolved. Spoke to other tenants and they had the same problem. Cleaning service came to my room after 5 pm. Maybe they need more help. 5-6 of the tv channels were terrible. Could not watch them or they had no signal at all. Way over priced for this hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler

Wi-Fi-Connection

Posted Jun 17, 2014
Pros: In-room Microwave, Fridge, Coffee Pot, Hairdryer, etc.
Cons: In-room Wi-Fi that works!!!
Location: 5002 Seawall Boulevard - Galveston, Texas 77551
The hotel's Wi-Fi does NOT work in the rooms! This needs to be corrected!
4 out of 5
Recommended
for Everyone
by Jason from Louisiana

Great hotel with the perfect location!

Posted Jun 16, 2014
The staff was very friendly and polite. They really care about the safety of their customers! We had excellent service and the rooms were clean. It was the perfect location for our stay in Galveston. We would stay at this hotel again and recommend it to anyone.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 16, 2014
This hotel was good, not excellent but we had a good time.