Desk, laptop workspace, free WiFi, bed sheets
Check availability

Reviews of Motel 6 Galveston, TX

2 out of 5
Motel 6 Galveston, TX
7404 Avenue J, Galveston, TX

Reviews

6.4
Rating 10 - Excellent. 256 out of 1002 reviews" "
Rating 8 - Good. 226 out of 1002 reviews" "
Rating 6 - Okay. 181 out of 1002 reviews" "
Rating 4 - Poor. 124 out of 1002 reviews" "
Rating 2 - Terrible. 215 out of 1002 reviews" "

6.6/10

Cleanliness

7.4/10

Staff & service

5.8/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Christie

Decent for a quick trip
Stayed 2 nights in Apr 2024

2/10 Terrible

Han

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
high price and terrible condition
Stayed 1 night in Apr 2024

10/10 Excellent

Reyna

Liked: Cleanliness, staff & service, property conditions & facilities
Parking is a mess not to the staff or place just ppl can’t park other wise great place convenient no traffic
Stayed 1 night in Apr 2024

2/10 Terrible

Robin

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
looked like a crack house we saw homeless in the parking lot , the motel was right off the freeway , we called expedia and canceled this is mot the motel 6 on the sea wall this is the motel off of j ave but we booked the one on the sea wall we were catfish was scary and we felt uncomfortable and unsafe
Stayed 1 night in Apr 2024

4/10 Poor

Rebecca

Traveled with group
Disliked: Amenities, property conditions & facilities
Property was missing standard furniture and features. Nothing like the pictures.
Stayed 1 night in Apr 2024
Response from Nancy Y. on Apr 17, 2024
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

8/10 Good

Shanna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The concerns I had the management handle quickly. The staff was all very friendly.
Stayed 1 night in Apr 2024
Response from Nancy Y. on Apr 17, 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

6/10 Okay

richard

Liked: Staff & service
Disliked: Cleanliness, amenities
Location is the best thing about this motel
Stayed 1 night in Apr 2024
Response from Nancy Y. on Apr 17, 2024
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

6/10 Okay

Donald

Traveled with family and small children, Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Didn’t like the nasty ac units
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Apr 12, 2024
Hi Donald,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith #Team6

8/10 Good

joel

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Apr 12, 2024
Hi Joel,Thank you for positively rating your stay!Lilith#Team6

10/10 Excellent

Eileen

Traveled with partner
Misty was wonderful. She does it all checked us in early, found us a handicapped room on first floor, and even helped with luggage. Wonderful worker and lady.
Stayed 1 night in Mar 2024
Response from Nancy Y. on Apr 3, 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

2/10 Terrible

Ian

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place had no refrigerator and the room smelled like mold.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Mar 27, 2024
Hi Ian,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Maz K.#Team6

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Nancy Y. on Mar 29, 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

8/10 Good

Chantel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the staff! Just FIX THE WIFI SERVICE AND THIS PLACE WILL BE GREAT!!!
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on Mar 27, 2024
Hi Chantel, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

4/10 Poor

Thomas

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The room was filthy and smelt awful.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Mar 27, 2024
Hi Thomas,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

6/10 Okay

Diana

Traveled with family
Disliked: Cleanliness
They need update there is no microwave and a table in a room it's really conviniated to have in a room on the wall bed has glass broken under the bed I was in room the ladie Maria is the one who clean the room it said on the bulletin
Stayed 1 night in Mar 2024
Response from Nancy Y. on Mar 19, 2024
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

6/10 Okay

Michelle

Traveled with family
Liked: Staff & service
It seems a remodel is in the process. Our room was mostly redone & was on it's way to being nice. The fan in the bathroom was very loud & other patrons were as well.There was an employee smoking on the staircase leading to our room so that was unpleasant. The lady that took care of this morning was so sweet! Others patrons checking in last night had no water in their room & were set up in another room thank goodness!
Stayed 1 night in Mar 2024
Response from Nancy Y. on Mar 19, 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

Tonisha

Stayed 1 night in Mar 2024

6/10 Okay

Carmen L.

Liked: Cleanliness, amenities, property conditions & facilities
El cuarto estaba limpio y comodo por el precio por dia. Solamentene necesita cafetera y micronda . No hay restaurante adcesible para caminar.
Stayed 1 night in Feb 2024
Response from Nancy Y. on Mar 19, 2024
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

6/10 Okay

Richard

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
If you want to save a dollar it's all well and fine but sacrifices will be made. They do have a roach problem and in a very noisy location. The outside is clean and presentable. Room was clean but after getting comfortable and noticed roaches running around my room. Nothing as far as amenities within walking distance
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Mar 12, 2024
Hi Richard, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again. Maz K.#Team6

2/10 Terrible

Tonisha

Stayed 1 night in Mar 2024

8/10 Good

Gregg

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The Motel 6 Galveston, TX was a nice place to spend the night. There are not a lot of frills, but that is not needed for just a convent one or two nights stay. As well, I noticed a few maintenance issues on the exterior, but the the next morning someone was addressing them. In addition, there are many dining options near by, along with the beach. You cannot beat the price, and its location was great for access to island.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Mar 12, 2024
Hi Gregg,We really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon.Maz K. #Team6

10/10 Excellent

Robert S.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very peaceful and very quiet
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Mar 12, 2024
Hi Robert S., We are glad you had a great experience and appreciate your feedback! Maz K.#Team6

2/10 Terrible

Limor

Disliked: Cleanliness
Never stayed there … but I’ve think I can say some things…
Stayed 1 night in Feb 2024
Response from Nancy Y. on Mar 7, 2024
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

6/10 Okay

Michael

Business traveler, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Property is next to a lumber yard. The yard starts early and the forklifts make a lot of noise with their back up horns blasting all the time. Don't plan on sleeping in late!
Stayed 3 nights in Feb 2024
Response from Nancy Y. on Mar 7, 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 Terrible

Shelly

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We were not given our room at check in. They told us when we got there, that there were no rooms left, even though we had made reservations several days before.
Stayed 3 nights in Feb 2024
Response from Brand Experience Team on Feb 22, 2024
Hi Shelly,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

10/10 Excellent

Shawn

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and got us checked in quickly
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Feb 22, 2024
Hi Shawn, Thank you for sharing your review. We are glad you enjoyed your stay! Maz K.#Team6

6/10 Okay

Andrea

Traveled with pets, Traveled with family
Liked: Property conditions & facilities
Stayed 3 nights, I have to buy roach spray on my1st night. Bed was not the most comfortable.
Stayed 3 nights in Feb 2024
Response from Brand Experience Team on Feb 14, 2024
Hi Andrea,We are disappointed to learn that we fell short of your expectations. We take reports of pest control very seriously. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.Maz K.#Team6

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 1 night in Jan 2024

8/10 Good

David

Traveled with group
Disliked: Property conditions & facilities
Area around it has under construction
Stayed 1 night in Jan 2024
Response from Brand Experience Team on Feb 7, 2024
Hi David, We are glad you had a great experience and appreciate your feedback! Maz K.#Team6

10/10 Excellent

nikesh

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

richard

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The phone in the room didnt work, heater in room didnt work other customers were outside after midnite and was cussing and loud outside couldnt sleep, faucet has a very low flowvrate aerator on took around 5 minutes to get warm water out of faucet
Stayed 1 night in Jan 2024
Response from Nancy Y. on Jan 24, 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excellent

Catherin

Stayed 1 night in Jan 2024

2/10 Terrible

Antonio

Stayed 1 night in Jan 2024

4/10 Poor

Homegrown

Stayed 4 nights in Jan 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Deborah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prompt, friendly service by staff, especially Jay Cashmere. Clean, comfortable room.
Stayed 1 night in Jan 2024
Response from Nancy Y. on Jan 17, 2024
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6

10/10 Excellent

Penny

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the Motel 6 chain. Always has been a nice , friendly, clean, and accomadating staff. The prices are also on top of this list. Dont change Motel 6 im a generational user.
Stayed 1 night in Jan 2024
Response from Nancy Y. on Jan 17, 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

6/10 Okay

Anthony

Stayed 3 nights in Dec 2023

2/10 Terrible

Amanda

Traveled with pets, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
People were selling drugs outside. The police were called. People were asking me if I wanted to buy weed. It was horrible.
Stayed 1 night in Dec 2023
Response from Brand Experience Team on Jan 9, 2024
Hi Amanda,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

8/10 Good

Caitlin

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
All the staff were so nice, the floors in rooms could be mopped as they’re hardwood and the sheets had some marks but yeni from house keeping helped us out she was amazing.
Stayed 2 nights in Dec 2023
Response from Brand Experience Team on Jan 9, 2024
Hi Caitlin,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

8/10 Good

Shelley

Stayed 2 nights in Dec 2023

6/10 Okay

Scott

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Alvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff. Very friendly, abd accomadating.
Stayed 3 nights in Dec 2023
Response from Brand Experience Team on Jan 3, 2024
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

6/10 Okay

richard

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Peter

Stayed 1 night in Dec 2023

10/10 Excellent

Angel

Stayed 1 night in Dec 2023

8/10 Good

Wendi

Liked: Staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Tamara

Traveled with family
Liked: Amenities
Wasnt a frig, or hair dryer
Stayed 1 night in Dec 2023
Response from Brand Experience Team on Dec 26, 2023
Hi Tamara, Thank you for the great rating!! We look forward to providing your future lodging needs. Kaur J. #team6