Ratings based on 83 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
87% of guests recommend
3.8 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

Red roof, never again!

Posted Apr 15, 2014
There was not one towel, hand towel or wash cloth in your room. There was only 1/4 of a toilet paper roll in the bathroom. When I called to get more, the front desk asked if I could come and get it because it would be a while if I had to wait for housekeeping! Also, we were there for a running event that consisted of 1,950 people, our run started at 7:00 am. The front desk guy would not let us in the lobby at 6:00 am to get coffee!! Finally after having to get rude, he let us in! I will never stay there again, nor will any of the other 20 people I know, that stayed there! We all hated it. Red roof inn is horrible! I will stay home and drive in for my next run if they are the only hotel left!
1 out of 5
by JH from NM

Hotel Status

Posted Apr 14, 2014
Pros: Can't think of anything
Cons: Most everything
Location: Walk along the seawall
Hotel is well past its prime. Service staff is not terribly interested in customer needs. Rooms are rather dark. Elevators are slow and not well placed Although price is less than many others along Seawall Blvd, the difference in quality is too great. Recommend looking at other options. View of coastline is poor from rooms.
4 out of 5
Recommended
for Everyone
by A verified traveler

Was good for what we wanted!

Posted Apr 7, 2014
The hotel was good, we had went to prom and just chilled out at the hotel. The beach is right across the street! It was a nice hotel. I'd stay there again
5 out of 5
Recommended
for Everyone
by A verified traveler

Will stay here agin!

Posted Apr 7, 2014
Friendly staff. Clean room. So close to the beach. Nice!
1 out of 5
by Janet from Houston, TX

Worst hotel stay I have ever had!

Posted Apr 7, 2014
Pros: absolutely nothing!
Cons: Everything!
Room carpet was dirty, supplies in room were not stocked up (toilet paper, wash clothes, do not disturb sign, no table yet chairs for table, chairs didn't match), clerk at check in said we had a room with an ocean view upon arriving at the room it looked over the parking lot of the grocery store next door, no hot water for shower, staff was not interested in customer service or correcting the issues without being pushed, at check out I asked for the corporate phone number and the clerk had to hunt for the number and didn't bother to ask if she could help, called the number and left a message and never have heard from them (guess they don't care about having happy customers or return customers). Being in customer service myself I expect people to care about their jobs and especially the customers they serve. If they don't get out of the service business!!!
4 out of 5
Recommended
for Everyone
by DJ from Galveston Texas

Nice hotel

Posted Apr 2, 2014
Clean room. Comfortable. Would stay there again.
3 out of 5
Recommended
for Everyone
by Alex from Galveston

Very nice hotel right in front of theseawall.

Posted Apr 1, 2014
Couldn't ask for more , depicting the fact it was 48 dollars per night, although I would recommend high end suites with a patio , love the no pet fee !:)
3 out of 5
Recommended
for Everyone
by A verified traveler

Good for overnight before cruise

Posted Mar 30, 2014
Cons: Refurb needed
Accommodation was fine, I was just staying one night before my cruise.
2 out of 5
by A verified traveler

Redroof not clean

Posted Mar 27, 2014
The room was not ready when we checked in at 7:00 pm and the room cleanliness was questionable.
2 out of 5
by jan from shreveport,la

Just passable

Posted Mar 26, 2014
Pros: Convenient to convention center, next door to great Kroger, and walk across street to beach.
Cons: Cleanliness, a/c, updating.
Location: Had lots of fun at the pleasure pier, putt-putt, tons of restaurants.
Okay for the money, I guess, but wouldn't stay there again. Never could get enough towels, maid would clean and not leave replacement towels, bathmat, Kleenex, toilet tissue, etc. Even after going to the desk twice didn't help. Very convenient walk to convention center, that is why we stayed there.