Ratings based on 706 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
85% of guests recommend
3.8 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

Posted Apr 24, 2015
They charged us for the room before we arrived. The room was clean, but mold around shower.
Comment from Hotel Management
Apr 29, 2015 by Beth, Hotel Management
We charge one night on the morning of your stay, we apologize for any inconvenience this may have caused. We at Super 8 hope you choose to stay with us again in the future so we may better serve you.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Carmi, IL

The hotel was very clean, close to the beach

Posted Apr 12, 2015
Pros: Very clean and quiet
Cons: I can't think of anything that needs improvement.
Location: Walking distance to beach, places to eat and shopping
Stayed at this hotel before our final destination on the Carnival Triumph Cruise Ship that departed from Galveston, TX. Have to say this hotel was a wonderful start to our vacation. And the price was affordable. I would stay again if I am in the area.
Comment from Hotel Management
Apr 23, 2015 by Beth, Hotel Management
We at Super 8 are pleased that you enjoyed your stay with us and are pleased to hear you will choose again to stay with us. Thank you for sharing your review with us.
3 out of 5
by A verified traveler

Ok hotel

Posted Apr 12, 2015
Close to beach, clean room but smelled kinda odd. Ac unit tripped off if you tried to put it on high. Shower rod and towel rack in bathroom both were broken, hanging at odd angles. Staff was friendly.
Comment from Hotel Management
Apr 23, 2015 by Beth, Hotel Management
I would like to apologize for the inconveniences that you had during your stay. I hope that you choose to stay at Super 8 again so we may better serve yo. Thank you for taking the time to share your review.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great for the weekday price

Posted Apr 9, 2015
Pros: all except the CC charging issue
Cons: Better communication, card charging issue and room being changed to 2 queens instead of the king i booked, without being communicated to me.
The only issue i had was i selected to pay when i arrived however they charged my card without permission the morning of.....this is very unprofessional as it was never discussed with me.
Comment from Hotel Management
Apr 23, 2015 by Beth, Hotel Management
Thank you for sharing your review. I apologize for any inconvenience you suffered due to your card being charged.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Houston, TX

Locked-in

Posted Apr 8, 2015
Pros: It offers breakfast.
Cons: A little more time and attention to the cleanliness and maintenance with the rooms.
Location: Just off 61st street near the seawall. Locate only a few minutes away from Schlitterbahn, Moody Gardens and Pleasure Pier.
Upon entering the room it had an unexplainable odor. I brought in my own air freshener. The AC was okay for the night of my visit but by the morning the unitene would keep cutting off. Lastly, the maintenance man had to rescue us because the sliding ball door guard got stuck, leaving my family locked in the room until he broke the guard to get in.
Comment from Hotel Management
Apr 10, 2015 by Beth, Hotel Management
Thank you for taking the time to share your review. Let me once again apologize for the issues that arose with your stay. I hope that you choose to stay with us again so we may better serve you.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom arlington tx

Clean and basic

Posted Apr 7, 2015
It was roomy and clean and comfortable. Exterior of hotel is not fancy but inside your room is nice. Breakfast was very basic not lavish . It was good value for the price overall.
Comment from Hotel Management
Apr 10, 2015 by Beth, Hotel Management
Thank you for sharing your review with us. We hope to see you again in the future.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom houston, tx

Close to beach!!!

Posted Apr 5, 2015
As always we have enjoyed our stay here! Only suggestion I would make is to not place a single group of people in the room with a door that connects to the room next door.. I woke up to light coming from underneath the door and heard the people next to us talking loudly.
Comment from Hotel Management
Apr 10, 2015 by Beth, Hotel Management
Thank you for taking the time to share your thoughts. We at Super 8 are glad to know you enjoyed your stay.
2 out of 5
by A verified traveler

Posted Apr 5, 2015
Room keys never worked and staff did nothing to fix the problem.
Comment from Hotel Management
Apr 10, 2015 by Beth, Hotel Management
I apologize for any inconveniences that you had with your stay. We hope you choose to stay again with us at Super 8, so that we may better serve you. Thank you for taking the time to share your review.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom New Orleans, LA

Nice hotel, close to the beach

Posted Apr 3, 2015
The rooms were clean and comfortable! The staff was friendly! There was a problem with the water our second to last day and it was out for several hours. When we got up on out check out day, there was no hot water. We reported it to the front desk and they apologized and said they were working on it.
Comment from Hotel Management
Apr 10, 2015 by Beth, Hotel Management
Thank you for taking the time to share your review. I would like to apologize again for the inconveniences that you suffered due to the water break. We hope to see you again in the future.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Houston, Tx

Absolutely comfortable

Posted Mar 14, 2015
This is our third time staying here and we absolutely enjoy it every time. Staff is outstanding, rooms are inviting, walking distance to the beach. Great job!
Comment from Hotel Management
Mar 15, 2015 by Beth, Hotel Management
We at Super 8 are glad that your stay with us was enjoyable. Thank you for taking the time to share your thoughts with us. We will look forward to seeing you in the future.