Ratings based on 239 Verified Reviews
They paid and stayed. We double-checked.
4.2 Room cleanliness
4.3 Service & staff
3.9 Room comfort
3.8 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Sultan, Wa
Excellent stay!Posted Jul 3, 2014
Upon arrival we rec'vd an upgrade to a suite, no extra charge. Staff were always professional and very friendly!
for Everyoneby A verified traveler
Really nice hotel with ideal locationPosted Jul 2, 2014
I spent five there days for work and the hotel was just what I needed. Really well situated in the center of Galway (you can reach all the main places in 5-10 minutes walk).
for Everyoneby Trevor from Aberdeen
Friendly,central hotel .Posted Jun 22, 2014
Pros: Central location. Friendly, efficient staff. Spacious bedroom with comfortable bed. The car park ; a little bit tricky but it was free.
Location: . Do visit the City Museum (excellent coffee shop).We also enjoyed meals at "The Latin Quarter" and "McDonagh's.
On the first night, we had dinner at the hotel. Nice restaurant and very attentive service but the food lacked imagination.
for Everyoneby A verified traveler
very central hotel.Posted Jun 21, 2014
First time to stay in the Western hotel. Had dinner there which was very nice. Hotel very central . Close to loads of shops. Loved the traditional music that was on at night. car park free which was great. Yes i would stay again.
for Everyoneby dgz
Galway nightPosted Jun 10, 2014
The room was large and comfortable. Staff was all eager to please. Breakfast was great and plentiful.
for Everyoneby jr from wisconsin
okPosted Jun 8, 2014
great breakfast and excellent staff! great for parking
by Dr. Al-Jibouri from Northern Ireland
Western Hotel GalwayPosted May 8, 2014
Cons: need a new manager with a vision coupled with customer service and have an honesty
Never seen a bad hotel in my life, misleading and more misleading and ever the milk was off
for Everyoneby Satisfied
Friendly staff; not what I expectedPosted Apr 25, 2014
Pros: •Breakfast was great in the morning! •Hotel staff were very friendly and helpful including the bar/restaurant staff •bar attached to it was busy and very nice •food was great in the restaurant and their 3 course menu was a good price. Cons: •Farther from the action- bars/restaurants than we thought (ps I was told to check out Jury's Inn if you want to be close to everything). It's still within walking distance and very close to Eyre square if you want to read/relax. We thought it was in the main square area so this may have been our fault. •wifi was horrible! We could only get it in one spot in the hallway of our floor. When we asked we were told it was throughout the hotel. •room smelt funky. It was stuffy and had an odor. The bed was hard but the pillows were really comfy!
for Everyoneby R.K. from PA.
Close to the center of town.Posted Apr 17, 2014
Pros: Old style charm but modern.
Cons: Let travelers know how to find the car park prior to arriving, hard to figure out that you past the hotel and turn down a side street, then turn again
Location: The hotel is right off of the town square. You can walk and see all of the attractions in Galway town. Walk to shopping and restaurants.
Love the old style charm. Right off of the town square. Stayed for 2 days. The Cliffs of Moher are a beautiful hour and fifteen minute drive from the hotel. The staff were great. We would definitely come back and stay again.
for Everyoneby RLCH from Cincinnati, OH
GoodPosted Apr 6, 2014
The room was a standard hotel room; no particular pro or con to relay. The location was good to walk to the main drag of tourist pubs and restaurants. It was dark when we checked in and was so windy/rainy/miserably cold the next morning we opted not to do any additional exploration in the daylight. I thought the breakfast was good and efficiently handled. There wasn't any music in the bar the night we stayed but the bartender was friendly. We couldn't find the car park on our own. Luckily we found a spot to park on the side street then checked in to get directions to the garage. The garage is on the side street to the right of the hotel, first street on the left.