We came a couple days ago and spent one night there. Overall experience was excellent. Nice staff and environment, except it seems not many people come to visit here frequently. There is a little dust on the table and towers, almost surface of everything. It seems it past a month since last visit lol. and that's why u won't see many staff there. (There was one staff working at the front desk during my visit and she was indeed the only one staff in hotel lol ). Well, that's not include the cleaning lady in the morning.
Situated in Gananoque, this eco-friendly hotel is within 1 mi (2 km) of OLG Casino Thousand Islands, Confederation Park, and …More
We were very impressed with the quality of the room we stayed in at the Gananoque Provincial Inns. We were in the 300 block and the room was huge and nicely furnished with very high ceilings. The beds were comfortable and everything was very tidy and clean. The room was equipped with a small fridge. The hotel was about a five minute drive from the centre of town. The staff were very friendly. A couple of negative points: we arrived two hours before check in time and were told that the room would be available about an hour later, but when we came back it still wasn't ready. We were still in our room by the official check in time, so that's fine, but it would have been better if the staff either hadn't told us we could come back early, or had organised the cleaning of the rooms to take into account that we'd already checked in (when we came back the cleaning staff were working on a different room in the same block and we ended up being switched to that room). The second point is that a charge was added to our bill for having a rollaway bed placed in the room. We booked through Expedia and on the hotel page it lists "rollaway/extra beds available" but does not mention that there is a charge for this service. When we checked in the staff confirmed that we wanted the bed, but didn't check whether we knew about the charge. This was a bit of a sour note, but the price we paid was still an excellent for the quality of the room.
Situated in Gananoque, this hotel is within 1 mi (2 km) of OLG Casino Thousand Islands, Confederation Park, and Springer …More
Everything exceeded our expectations. The bed was extremely comfortable as well as the pillows. There were plenty of towels. The washroom was very clean and everything looked new. The entire room looked clean and new. The television was bigger than expected and had more channels. The entire staff was very courteous and helpful. There was a general overall feeling of higher quality.
Situated in Gananoque, this hotel is within a 15-minute walk of Confederation Park, Springer Theatre, and Firehall Theatre …More