Standard Quadruple Room | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Reviews of Empire Hotel

3 out of 5
Empire Hotel
1 bd Etienne Saintenac, Nîmes, Gard

Reviews

6.8
Rating 10 - Excellent. 30 out of 177 reviews" "
Rating 8 - Good. 68 out of 177 reviews" "
Rating 6 - Okay. 40 out of 177 reviews" "
Rating 4 - Poor. 19 out of 177 reviews" "
Rating 2 - Terrible. 20 out of 177 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

5.0/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Danny

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

4/10 Poor

Leticia

Business traveler
Disliked: Staff & service
road trip
It is an ok hotel if you are just sleeping over a road trip for a couple of hours...
Stayed 1 night in Dec 2019

6/10 Okay

Wayne, Queensland, Australia

Overall, I'll try somewhere else next time.
Check in was fine. Room was small, significant mould in the shower recess. Shower was small. No coffee or tea making facilities. No fridge. No restaurant. Does have a lift. Small balcony to our room which was a bonus but, the balcony door did not lock. Decor was a op. Shop. No useable power point to charge phones, camera batteries etc. nearly all cheap take away food shops nearby and plenty of well patronised bars. No restaurants close by. Air-conditioner in the room was new and worked well. Bedding was satisfactory.
Stayed 1 night in Sep 2018

6/10 Okay

Trevor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A day is enough!
The best thing about this hotel is the location and the cheap price! The photos look good but in reality, the rooms are tired and tatty. They have tried to paint everything with brown emulsion but it’s all peeling off. All the staff where nice and happy looking.
Stayed 2 nights in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to center ville, doors locked 24/7 with a receptionist at the desk.
Stayed 1 night in Aug 2018

8/10 Good

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nimes stay.
Nimes is a great place with most interesting attractions. We were comfortable and glad the curtains blocked the hot afternoon sun. Towels are almost threadbare and need replacing.
Stayed 2 nights in Jul 2018

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Location
Hotel was in a nice location....walking distance to all. Cathedral right in front of it. Restaurants all around. Clean and safe. Mattress too soft for me.
Stayed 1 night in Mar 2018

8/10 Good

Doug, Calgary AB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Walking and parking are a plus.
Good walking distance from the major attractions in NImes. Underground parking is handy across the street. The Bathroom is updated and clean.
Stayed 3 nights in May 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staying in Nimes
Pleasant hotel very convenient for all the sights in Nimes. Only 10 minutes walk from the bus and train station

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Clean, friendly hotel
Hotel was really quite basic, with some interesting design choices. But it was clean and the water, air-con and toilet worked perfectly well and there was a couple of English channels to pay in the background and keep up with the news. It is a small city so location is not a problem. Hiccup was that I arrived a few hours before the 2pm check-in time although they were able to have a room ready in about an hour. I went to the food market down the road and when I returned, the room was ready. One negative of the room was that it faced a wall so there wasn't much natural light coming in. Pin code at the door to get in so people cannot easily just wander in.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and welcoming staff. The room was very clean, updated and spacious. Location was good too.

2/10 Terrible

ren liang

Disliked: Staff & service, property conditions & facilities
the hotel tried to charge me twice, one prepaid from my credit card,another when you check-out. it was a good try.many small hotels do that trick. therefore make sure you alwasy bring your credit card statement with you.it is the most important thing to protect youself from these people

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location for town centre
Stayed just for the one night passing through nimes. This hotel is right in the middle of town, so handy for wandering about. Rooms clean and tidy. Beds were comfy, bathroom/shower all good. Lots of complimentary towels, shampoos,slippers, sweets etc. If your looking for somewhere to sleep and not looking for 5 star you could do a lot worse

8/10 Good

Philip, narbornne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stop over
Great for a stop over via Geneva

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Think again
Don't plan on staying here if you don't speak French. Hotel is really dated. And rooms are really small

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not worth it!
It was hard to find. Then the hotel left the building at 9 pm till morning. Even with the elevator you still had steps to go up and down. Rooms were cramped and dirty. Another guest described it as a tired hotel I think that's being to nice

6/10 Okay

Verified traveler

8/10 Good

Grainger, Alberta Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large room - great location - poor internet
Our superior room was closer to a suite than it was to a room. We had a bedroom, a living room, each with a TV; a hallway with closets and a large bathroom with a real soak-until-you-are-wrinkled deep tub. The breakfast was above average and provided a toaster and a gourmet coffee station. The only downside was the internet connection. It was only available in the lobby, not in the rooms. We could not access it from our notepad (and had no problems of this nature elsewhere in France). Fortunately there was an internet cafe two blocks from the hotel. All in all we were very pleased with this hotel.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good basic downtown hotel
reception staff very friendly and helpful at check in and checkout.Comfortable bed.Good quality 2/3 star downtown hotel

8/10 Good

Tom

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Cheap, clean and comfy.
Positives: - Clean room - very close to the town centre, you can easily walk around the main attractions from here - comfy bed and quiet room, not too hot either, air con is a plus! - cheap!.......Negatives: - Very tired and dated, hasn't been refurbished in a long while, decor is very tired. - not everything works well in the rooms. For example, the electricity blew on one night and it took hours to fix. - the tap on the bath didn't work so I had to fill the bath by taking the shower head off and filling it like that. - only a few members of staff speak good English, so not a massive negative but just bear this in mind.

8/10 Good

Verified traveler

Liked: Staff & service

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely horrible. It would make sense if this place cost 10 euros a night.

8/10 Good

Steve, Reading, UK

Liked: Cleanliness, staff & service, property conditions & facilities
Empire Hotel, Niles, good value for money
I just had one night in Nimes for business on a small budget. The Empire was good value for money and I particularly enjoyed the breakfast in the brights street level restaurant. Free wireless, simple but adequate rooms, good value for money and an excellent city centre location

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Empire Hotel - dirty and old
carpet and floors in and out of room are disgustingly dirty! beds and linens were ok. Nimes in general is a pretty dirty town. not recommended.

8/10 Good

Rhode, rostrevor.N.Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Staff friendly and helpfull.clean room ,beds comfortable central position.Ideal for anybody wanting a location to do business in Nimes

10/10 Excellent

jock, clacton on sea ,uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
empire hotel ,nimes france
nicewee hotel right on city centre ,friendly staff ,clean & quiet

8/10 Good

Odd Randulf

Stayed 1 night in Oct 2023
Response from Empire Hôtel on Oct 20, 2023
Bonjour Odd Randulf Toute l'équipe fait de son mieux pour satisfaire notre clientèle et un tel retour nous motive encore d'avantage. Au plaisir de vous revoir.

10/10 Excellent

Jordi

Stayed 1 night in Aug 2023
Response from Empire Hôtel on Oct 20, 2023
Merci d'avoir pris le temps de poster cette note très positive.Toute l'équipe fait de son mieux pour satisfaire notre clientèle et un tel retour nous motive encore d'avantage. Au plaisir de vous revoir.

4/10 Poor

Julien

Traveled with family
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Empire Hôtel on Nov 19, 2023
Bonjour julien,Merci d'avoir pris le temps de donner votre avis, c'est une note qui laisse sous entendre une insatisfaction. Plus de précisions nous permettent d'améliorer nos prestations.Au plaisir de vous revoir pour constater les améliorations.

2/10 Terrible

malika

Disliked: Amenities
Au prix que sa coût il y’a pas de petit déjeuner pas trop franchement abusé une tranche de fromage sur la table le fond de jus d’orange dans la bouteille et plus la porte qui ce ferme pas de l’intérieur
Stayed 1 night in Aug 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
TB sauf parking
Très bon hotel très birn situé. personnel accueillant. Etat propre et équipements corrects. Seul bémol. PAS DE PARKING ! Comptez plus de 20 euros par jour rn stationnement payant.
Stayed 1 night in Jul 2023

8/10 Good

ALEXANDRE

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Convenable, pas plus
hôtel convenable dans un quartier mois attractif que l'hyper centre de Nîmes (maison carrée, Arènes) Chambre spacieuse, une petite rénovation serait à envisager.
Stayed 1 night in Jul 2023

2/10 Terrible

Jean Philippe

Stayed 1 night in Jun 2023

10/10 Excellent

Elisenda, Lloret de mar

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Ubicación inmejorable . El personal súper amable y el hotel una verdadera monada
Stayed 2 nights in May 2023

8/10 Good

Murat

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dommage qu'il n'y ait pas de place de parking
Dommage qu'il n'y ait pas de place de parking
Stayed 1 night in May 2023

8/10 Good

FULVIO

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Albergo piccolo ma pulito. Struttura nuova. Personale gentile. Molto comodo al centro città. Non facile trovare parcheggio, ma se si gira un po'.
Stayed 2 nights in Apr 2023
Response from Empre Hôtel on Apr 23, 2023
Buongiorno gentile cliente,Grazie per la sua ricensione, la sua sodifazione e la nostra priorita. Siamo felici che la posizione del hotel andasse bene e che i nostri servizi vi anno sadisfato. Cerchiamo sempre di fare meglio per i nostri clienti.A presto

2/10 Terrible

Marine

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A fuir
3 personnes a l’accueil à l’arrivée, elles ont mis du temps à me renseigner, elle ne savait même pas que j’avais déjà payé ! Pas de parking propre à l’hôtel mais des places payantes tout autour, pas de petit déjeuner du tout sous prétexte d’un changement de direction, alors avec un enfant de 3 ans c’est inadmissible ! Literie de mauvaise qualité, nous devions avoir une chambre triple avec 1 lit double et 1 lit simple nous avons eu droit à 3 lits simple, les coussins dur comme des pierres…nuit pas vraiment reposante ! Les fenêtres étaient mal fermés à notre arrivée il faisait donc très froid dans la chambre ! Pas de chauffage lorsque vous sortez de la chambre c’est moyen en plein hiver !!!! Chambre SALE, ménage mal fait, des traces sur la faïences dès la douche et du robinet du lavabo, lavabo bouché, poubelle en inox qu’il valait mieux éviter de toucher ! Un mini gel douche dans la douche qui n’était pas à nous et un vieux pansement dans le tapis de bain… Serviette soit disant blanche mais qui ne le sont plus, j’en ai fait changer 3 tellement elles étaient sale…
Stayed 1 night in Jan 2023
Response from Empre Hôtel on Jan 24, 2023
Bonjour Madame Demares,Nous sommes navrés que votre expérience n'ai pas été satisfaite.En effet, vous avez payé la chambre en ligne, mais la taxe de séjour est bien à régler à l'arrivée. Dans les informations, nous avons bien mis que le parking était hors site, et nous avons décoché le service "petit-déjeuner disponible" en attendant de recommencer à les proposer.Nous sommes navrés que vous n'ayez pas fait attention à ces informations avant de réserver dans notre établissement.Concernant le chauffage, il y est bien dans toutes les chambres, mais pas dans le couloir en effet, nous sommes navrés que cela ait été un problème pour vous. Pour ce qui est de la disposition des lits, nous étions complets ce samedi et nous ne pouvons garantir la disposition de la chambre à l'arrivée du client, il faut faire la demande à la réservation afin que nous placions votre réservation dans la bonne chambre directement.Au niveau du ménage, je vous présente toutes nos excuses pour ces désagréments, et une enquête sera menée pour savoir ce qu'il s'est passé pour que la chambre n'ai pas été entièrement nettoyée avant votre arrivée.Nous vous promettons de faire mieux lors de votre prochaine visite.Cordialement,La Direction

8/10 Good

toshio

Stayed 1 night in Dec 2022

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Le personnel de l'hôtel est très poli et très accueillant, a mon avis ils m'ont offert un délicieux expresso et ont été d'une gentillesse. Je recommande l'établissement a proximité de tout
Stayed 7 nights in Nov 2022

8/10 Good

Véronique

Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2020

6/10 Okay

Guus

Liked: Cleanliness
Disliked: Staff & service
J'avais reserve une place pour parking, mais le parking du hotel etait complet du moment de notre arrivee. Le matin prochain le hotel ne pouvait pas servir un petit dejeuner. Seulement sur command, mais personne ne m'a dit. Tres moyen hotel.
Stayed 1 night in Jul 2020

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bravo
accueil parfait et propreté
Stayed 2 nights in Jul 2020

8/10 Good

Vincent

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien
TREs bien , bon rapport qualité prix
Stayed 1 night in Jun 2020

8/10 Good

Lionel

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2020

8/10 Good

Sylvie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bel hôtel en plein centre avec du personnel au petit soin à recommander
Stayed 1 night in Feb 2020

8/10 Good

Salvador

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2020

6/10 Okay

Frédéric

Traveled with family
Liked: Staff & service
Stayed 1 night in Jan 2020

8/10 Good

denis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

4/10 Poor

david

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Emplacement ok , le reste ....
Pas de parking disponible, propreté douteuse . Les chambres sont grandes sinon c’est très moyen. On se demande comment cet endroit peut revendiquer 3 étoiles .
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Personalet meget venlige og hjælpsomme, da de ikke kunne finde vores reservation. Af et 2 🌟 hotel at være var standarden meget fin.
Stayed 1 night in Oct 2019