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Reviews of Hotel Canal Aigues Mortes

3 out of 5
Hotel Canal Aigues Mortes
440 Route de Nimes, Aigues-Mortes, Gard

Reviews

9.0

Wonderful

Rating 10 - Excellent. 117 out of 209 reviews" "
Rating 8 - Good. 80 out of 209 reviews" "
Rating 6 - Okay. 9 out of 209 reviews" "
Rating 4 - Poor. 2 out of 209 reviews" "
Rating 2 - Terrible. 1 out of 209 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nancy

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and helpful and the location was perfect for us. A delicious breakfast and the ability to rent bikes were added bonuses.
Stayed 2 nights in Apr 2024

10/10 Excellent

Marie-France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best communications .
Hotel Canal Aigues Mortes turn out to be even more charming and friendly than expected .. We had a terribly delayed flight from The US , making us arrive at the hotel by 12 am. The owner sent very nice directions to access the hotel that late . The bed is one the best I slept in lately ... enjoyed the wonderful array at breakfast .The owners are plaisant and ready to help . We very much enjoyed our stay there .
Stayed 1 night in Sep 2022

10/10 Excellent

DW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Have to say a little underwhelmed at the location - but don't be put off! Go out through the back, walk along the canal and you're in the old town in ten minutes. Lovely service - and excellent breakfast. Really good value, so well done
Stayed 2 nights in Sep 2019

10/10 Excellent

LINDA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
worth a stay
we had a wonderful time at the hotel. we enjoyed the pool and friendly staff. it was very clean.
Stayed 1 night in Jun 2019
Response from La Direction on Jul 3, 2019
Thank you !

10/10 Excellent

Robert, New York city

Liked: Cleanliness, staff & service, property conditions & facilities
Exceptional, low key but involved b&b Excellent breakfasts
Stayed 5 nights in Aug 2018

10/10 Excellent

Jon, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place. Good location with easy walk to the water, to boats, to the old city, to good restaunts. Our reception here was the best. The woman on duty welcomed us, then sat with us and told us about the hotel, about the town, restaurants, gave us a map and offered bottled water. The room is spacious, clean and comfortable with plenty of counter space in the bathroom and fast Wi-Fi. No negatives.
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
staff welcoming and informative. Excellent location
Stayed 2 nights in Jul 2018

8/10 Good

Kate, East Yorkshire

Liked: Cleanliness, staff & service, property conditions & facilities
Canal side hotel, quiet and peaceful
Super hotel with very friendly staff. When we arrived, we were a little disappointed with the outside of the hotel but the interiors are sleek and modern. Don’t be put off! You can walk along the canal side to the old town of Aigues Mortes, avoiding the busy road, it takes less than ten minutes. The Breakfast buffet is excellent, beautifully put together lots of fresh produce, and is served on the terrace. There is a small outdoor swimming pool with sun loungers and parasols. There is good internet access throughout the hotel.
Stayed 3 nights in Jul 2018

8/10 Good

TrueNorth, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming quiet spot
Lovely staff and management at this hotel. Rooms are smaller (like many European hotels) but it is located right on the canal - so very convenient if you're taking a bike/barge tour as we were.
Stayed 2 nights in May 2018

8/10 Good

Joao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small and simple hotel with friendly servisse. Close to the canal and not far from the center of the village (10 min. walking). Rooms are simple and not very big but cosy. Nice breakfast
Stayed 1 night in Oct 2017

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Service excellent. Recommend it!
Stayed 1 night in Sep 2017

10/10 Excellent

philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mini break
Weekend stay to visit the boat show

8/10 Good

james

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location. Close to city.
Close to city. Comfortable room. Good service. Area around hotel is not the nicest but location is worth it.

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super stay
Check in straight forward. Upgraded to a room with balcony overlooking canal. Room was small but adequate with a bathroom with shower over bath, hairdryer and toiletries. Small desk and chair, flat screen TV and good reading lights. Bed was not the best, very squeaky and mattress too soft. Housekeeping was good and all staff were extremely helpful. A plus is the small pool together with sun loungers on the first floor terrace - lovely. Breakfast excellent with pastries and bread made by in-house pastry chef - delicious! Parking is on site and free. Hotel is easy to find. Town is a 10 minute walk down canal side where there is so much to see you won't want to leave. We stayed an extra night and hope to return next year! There's a restaurant close by if you don't want to drive and also a supermarket within a short walk with a bistro and café.

10/10 Excellent

Marian , Northern Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent access to canal and essential amenities.
Impromptu visit that surpassed all our expectations. The excellent hotel facilities and the standard of restaurants. Did the boat excursion next morning on The Constance. Superb. We will return

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with good friendly service, 5-7 mins walk from centre

8/10 Good

Jessica, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hospitality
Two nights. Very good reception. Clearly take pride in what they do. Everyone spoke both English and French.

8/10 Good

susanne, Hastings

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A night in Aigues Mortes
Used for one night while traveling in France and to visit Aigues Mortes. Lovely town. Hotel 10 mins walk from centre.No restaurant but one just down the canal or loads in town. Plenty of free parking. Not much character and although by canal also by DIY stores and main road (but rooms quiet). However for price and location very reasonable. Staff very helpful.

10/10 Excellent

Gerrad, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant hotel.
Only stayed there for one night, for the money the standard of hotel couldn't be better. Breakfast was really well done.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Our host was superb!!! The only complaint was the bed was hard but the hotel was beautiful. The location was perfect and walking distance to the walled city. Our host was amazing and extremely helpful. I would recommend this place in a heartbeat

10/10 Excellent

Donald, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, good location, fantastic breakfast
Our booking at the Hotel Canal was relatively last-minute. Upon realizing that one of our party was partially handicapped, the hotel moved us to the ground-floor family suite at no extra charge. While the hotel is located facing a noisy main road, the very effective double glazing does a good job of keeping most of the traffic noise out. If possible, though, get a room facing the canal, which provides a most pleasant view. The hotel was clean, staff was friendly, and the quality and variety of the breakfast buffet was excellent. If you arrive by rail, the hotel is within a hundred meters of so of the train station, while the walled city center is only about 300 meters away on foot. Parking -- not always a given at urban hotels in France -- is free and available onsite. I would certainly stay at the Hotel Canal again, and would recommend it to anyone else visiting Aigues Mortes.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Disliked: Cleanliness, room comfort
Quite split, good and not good at the same time
First of all, the location is great, a few minutes away from the old city and along the canal which is quiet. The common parts of the hotel are nice and the setting outside for breakfast really pleasant. The pool is too small and there are not enough sunloungers so some people feel they have to put their towells on the sunloungers early in the morning even if they don't use themso they make sure they have a sunbed reserved, which creates a stupid bad ambiance with some hosts. This has to be sorted by adding more sunloungers ! The urban rooms are to be avoided as really small and with a view on a main road. Ours was moreover with numerous stains on the walls. The cleaning ladies are really nice and do their work well (stained walls being more maintenance work I think). The lady at reception and the guy welcoming you for breakfast are really nice , helpful and know what they are talking about. If you can, do not deal with the two guys at reception who may well be the owners/bosses but they are really useless, speak for nothing and of bad advice in terms of recommendation they make (they are probably ot from the area) ! So overall, it is fine but it could seriously improve by adding sunloungers, training better the two uselesss people from the staff and maintening the walls of the roooms clean.

10/10 Excellent

cupcakebaker, Reading

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great choice
Chose the Hotel Canal on the basis of favourable reviews, and definitely not disappointed. Staff were all polite and keen to help, providing restaurant recommendations and suggestions for days out which were useful. We had booked an 'urban' room but on arrival were upgraded to a canalside room which opened directly on to swimming pool terrace - a pleasant surprise. Room wasn't huge, but comfortable and had everything we needed. Breakfast is the best I have ever had in many years of travelling in France. Fresh fruit salad and bread were complemented by freshly baked croissants/pain chocolat and a choice every day of 3 other delights prepared on site. While we were there these included raspberry muffins, apple danish, chocolate cake, brioche........mmmmmm! A choice of teas was also provided, which suited me as I don't drink coffee. Overall a great choice for a few days in this lovely area.

8/10 Good

Kevin, Dublin , Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overlooking the canal
This hotel is located overlooking the canal on the outskirts of Aigues Mortes & is just a 5 minute walk from the walls of the town. The staff that we encountered were very friendly & quick to recommend restaurants , sights to see etc . The room was modern & clean with seperate toilet & shower room.I'd be happy to recommend this hotel.

8/10 Good

AHG, Hants.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to canal-good
Opposite an industrial site but rear onto the interesting canal and pleasant walk into old city. The Boem restaurant very close by is a good find.

10/10 Excellent

BL, paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10 mns away from Aigues Mortes walled city
Very professional and caring welcome. Check-in was performed while sitting in chairs at the reception desk. Lots of suggestions shared about excursions at time of check-in. You may want to select rooms on the canal as the road in front of the hotel is very busy. The back of the hotel overlooks a very quiet canal and Aigues MOrtes is a short walk away. Clean and modern room, large bed, clean... All staff are very friendly. Breakfast was great especially when sitting outside either on the shade or in the sun. Great stay...

10/10 Excellent

John & Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient, comfortable and helpful staff
We enjoyed our stay with friends at this hotel which was clean, very comfortable and very convenient. We enjoyed the short walk along the canal into Aigues Mortes each evening to eat at one of the many restaurants. Parking at the hotel was easy and being outside the walls of the town meant it was easy to use the car for day trips to other parts of the Carmargue. Although close to the road traffic noise was not a problem due to triple glazing. The air-conditioning in the room was the quietest we've ever come across in a hotel. We found all of the staff very friendly and helpful. Breakfast sounded expensive but was actually very good with plenty of choice and high quality ingredients. A good choice of hotel for our 4 night stay.

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely Helpful Staff and a Lovely Location
We only stayed at the hotel for one night but had a great experience. The staff was very helpful in helping us get oriented to the area. Being right next to the water was great and we were easily able to walk to the walled-in area of Aigues-Mortes. All in all a great stay and I would recommend this place to anyway who is looking for a quiet spot a bit off the beaten path.

10/10 Excellent

Cheryl, Sheffield UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Setting!
If you have had a long journey and are looking for some rest & relaxation this is the hotel for you....Set against a backdrop of canals the hotel is in a quite picturesque setting....The warm and friendly staff add to the experience of being one of an excellent place to stay - whether as a longer stay or one of a transient nature. One highly recommended....

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Lucie, Embrun on

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Newly renovated, modern and confortable
Canal Aigues Mortes was idealy located, a few minutes walk from the medieval town, very quiet and secure. The room was modern, confortable and very clean. Hotel staff were very pleasant. Nice breakfast in the outdoor patio at the back, surrounded by trees and flowers.

10/10 Excellent

rené

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Très bien
Stayed 2 nights in Apr 2024

10/10 Excellent

Virginie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Toujours un super accueil, petit déjeuner avec beaucoup de choix. Nous n'avons pas pu tester la piscine en novembre 😁
Stayed 2 nights in Nov 2023

8/10 Good

virginie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Herbert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ein angenehmes Hotel. Sehr freundliches und hilfsbereites Personal.Sauber und sehr reichhaltiges Frühstück. Zu- und Abfahrt vom Hotel auf die Hauptstrasse ist manchmal schwierig. Empfehlenswert!
Stayed 4 nights in Oct 2023

10/10 Excellent

ROBERT

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

8/10 Good

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

José

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Idéalement bien placé, en bref nous avons tout aimé bémol sur le matelas et le sèche cheveux qui fonctionne 30 secondes puis il faut attendre qu’il refroidisse etc…
Stayed 3 nights in Sep 2023

10/10 Excellent

Lucie

Stayed 1 night in Aug 2023

10/10 Excellent

sylvie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Etant motard nous avons pu mettre notre moto dans le garage ce qui est genial pour nous, le personnel est super accueillant et souriant, lhotel est tres propre si l'occasion se presente nous y retournerons
Stayed 3 nights in Aug 2023

10/10 Excellent

Jean-Pierre

Stayed 2 nights in Aug 2023

8/10 Good

Christine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

10/10 Excellent

Virginie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

8/10 Good

Roland

Liked: Cleanliness, staff & service, property conditions & facilities
L’hôtel est bien placé près des sites touristiques le parking est juste à côté
Stayed 1 night in Jun 2023

10/10 Excellent

Jacques

Stayed 3 nights in May 2023

8/10 Good

GUY

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023

10/10 Excellent

Richard

Stayed 1 night in Apr 2023

10/10 Excellent

Christophe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
L'hôtel est très calme malgré la route a proximité, très bien placé les commerces et restaurants sont accessibles à pied ou par la piste cyclable, le point fort supplémentaire c'est la sympathie du personnel très accueillant, je recommande
Stayed 2 nights in Apr 2023