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Breakfast area was small but food was good. Quiet night. Slept well.
Sherry
Stayed 1 night in Apr 2024
Response from BJ-GM on Apr 15, 2024
Thank you for the kind review. I am glad you enjoyed a quiet night at Microtel by Wyndham Gardendale. I am glad you enjoyed the continental breakfast. I hope you will visit us again.
Thank you for the excellent feedback. I am glad you found Microtel by Wyndham Gardendale very comfortable. We look forward to your next visit.
4/10 Poor
James
Traveled with partner
Apr 9, 2024
Liked: Staff & service
Disliked: Cleanliness, amenities
Was looking for just a clean place to sleep before getting back on the road. Room was OK but bathroom was a bit sketchy and unit seemed pretty overpriced. Breakfast didn't start until 7:00.
James
Stayed 1 night in Apr 2024
Response from BJ-GM on Apr 10, 2024
Thank you for providing feedback. It helps us improve. I am sorry you did not enjoy your stay. Half of our bathrooms have been renovated. We will continue renovating the rest of the bathrooms soon. Breakfast on the weekend is from 7a - 10a. We do offer breakfast bags to go for our guests that need to leave before breakfast available. I do hope you will give us another try.
8/10 Good
Khaalida lynn
Business traveler, Traveled with family
Apr 7, 2024
Liked: Cleanliness, staff & service
Overall it was an ok stay.
Khaalida lynn
Stayed 1 night in Apr 2024
Response from BJ on Apr 8, 2024
Thank you for providing feedback. I am glad your stay was ok. Next time we hope it will be awesome. We look forward to seeing you again.
Thank you for providing feedback. I am glad you enjoyed easy access to the hotel. Yes, we have waffles for breakfast and they are very popular with our guests. I hope you will visit us again soon.
Thank you so much for the wonderful review of Microtel by Wyndham Gardendale. I am delighted you found the hotel very nice for the price. We look forward to seeing you again.
Nice person at front desk and room was comfortable after long drive. Free breakfast is also very nice.
Charlotte
Stayed 1 night in Mar 2024
Response from BJ-GM on Apr 1, 2024
Thank you so much for the kind review. I am pleased the desk clerk was nice and you found the room comfortable.The continental breakfast is free and features make your own waffles. We look forward to seeing you again.
Thank you for the kind review. I am glad you enjoyed your stay at Microtel by Wyndham Gardendale. I glad you enjoyed the window seat. We look forward to your next visit.
Thank you so much for the wonderful review of Microtel by Wyndham Gardendale. I look forward to seeing you again.
10/10 Excellent
Linda
Traveled with partner
Jan 25, 2024
This area is wonderful. We ate at the Olive Garden which is right across the street from the hotel. The hotel and staff was great the only problem we had -and I reported it-was the pillows on the bed were FLAT. Unable to sleep due to that and woke up with a bad headache. Everything else was great
Linda
Stayed 1 night in Jan 2024
Response from BJ-GM on Jan 25, 2024
Thank you for the kind review. I am so glad you enjoyed staying in the area. I am sorry your pillows were flat. We'll get those swapped out. Thanks for letting me know.
8/10 Good
Erin
Jan 24, 2024
Erin
Stayed 1 night in Jan 2024
Response from BJ-GM on Mar 25, 2024
Thank you for providing feedback. I am glad you enjoyed your stay at Microtel by Wyndham Gardendale. We look forward to seeing you again soon.
Thank you so much for the nice review of Microtel by Wyndham Gardendale. I am pleased you found the staff kind and the hotel very clean. We hope you will visit us again soon
6/10 Okay
Linda
Jan 17, 2024
Linda
Stayed 1 night in Jan 2024
Response from BJ-GM on Jan 17, 2024
Thank you for providing feedback. We will try harder to score a 10. Travel safely.
Excellent! Thanks for letting me know you had a nice stay at Microtel by Wyndham Gardendale. I do hope you will visit us again soon.
10/10 Excellent
Janis E.
Dec 31, 2023
Janis E.
Stayed 1 night in Dec 2023
Response from BJ-GM on Jan 1, 2024
Thank you so much for the high score for Microtel by Wyndham Gardendale. I am glad you enjoyed your stay. I hope you will visit us again soon.
10/10 Excellent
Pamela
Dec 31, 2023
Pamela
Stayed 1 night in Dec 2023
Response from BJ-GM on Jan 1, 2024
Thank you for choosing Microtel by Wyndham Gardendale.I am pleased you enjoyed your stay. Thank you so much for the high score. We look forward to seeing you again.
Thank you for the kind score. I am glad you enjoyed your stay at Microtel by Wyndham Gardendale. I hope you will visit us again soon.
2/10 Terrible
Zayda
Dec 27, 2023
They said I had to go the day I checked in which was the 26
Zayda
Stayed 1 night in Dec 2023
Response from BJ-GM on Dec 29, 2023
Thank you for providing feedback. I am sorry you did not understand the check in and check out procedure. Check in begins at 3p. Check out at 11a. If you arrive at 3am, it's for the prior night with checkout at 11am. You stayed and paid for 1 night. I am sorry for the misunderstanding.
8/10 Good
Aaron
Traveled with partner
Dec 27, 2023
Liked: Cleanliness, staff & service
Aaron
Stayed 2 nights in Dec 2023
Response from BJ-GM on Dec 27, 2023
Thank you for the kind score. I am glad you enjoyed staying with us at Microtel by Wyndham Gardendale. I hope to see you again soon.
8/10 Good
Ken
Traveled with family
Dec 23, 2023
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room had a moldy smell. Fixtures in bathroom were rusted.
Ken
Stayed 1 night in Dec 2023
Response from BJ-GM on Dec 25, 2023
Thank you for providing feedback. I do apologize for the odor. I will have that corrected. Thanks for letting me know.
Thank you for providing feedback. I am sorry you were unable to stay at the property. Check in begins at 3pm. Check out is at 11am. Housekeeping begins at 9a. I am sorry I could not check you in before guests departed and housekeeping started. Early check in, if available is an additional 35 plus tax. Next time purchase the night before so that you room is clean and available when you arrive.
Good breakfast selection! Staff was very nice and friendly.
Tami
Stayed 2 nights in Dec 2023
Response from BJ-GM on Dec 11, 2023
Thank you so much for the kind feedback. I am glad you enjoyed the continental breakfast selection. The staff at Microtel by Wyndham Gardendale and nice and friendly. We hope you will visit us again soon.
It smells bad. The tub was nasty. I had to go to store and get some cleaning products.
Domonique
Stayed 1 night in Dec 2023
Response from BJ-GM on Dec 11, 2023
Thank you for providing feedback. I am sorry you did not enjoy your stay. I do apologize for the housekeeping misstep. We will try harder. I hope you will give us another opportunity to earn your business.
10/10 Excellent
Judy, Calhoun
Dec 2, 2023
Staff were friendly and pleasant!
Judy
Stayed 2 nights in Nov 2023
Response from BJ-GM on Dec 5, 2023
Thank you for the wonderful review of Microtel by Wyndham Gardendale. I am glad you found the staff friendly and pleasant. I look forward to seeing you again soon.
10/10 Excellent
Nicki
Traveled with partner
Dec 1, 2023
Quiet location, updated and very clean.
Nicki
Stayed 1 night in Nov 2023
Response from BJ-GM on Dec 1, 2023
Thank you so much for the kind review of Microtel by Wyndham Gardendale. The hotel is located in a quiet neighborhood just north of the city. The rooms are very clean. I hope you will visit us again soon.
Thank you so much for your kind review of Microtel by Wyndham Gardendale. I am glad you enjoyed a very clean and comfy room. I hope you will visit us again soon.
Checked in, saw my room, and checked out. Not in good condition at all. Very sketchy/unsafe feeling area.
Mark
Stayed 2 nights in Nov 2023
Response from BJ-GM on Nov 22, 2023
Thank you for providing feedback. I am sorry you were disappointed with the property. It's an economy hotel located in a nice community north of the city. It's safe. I am sorry you felt uncomfortable. Safe travels.
6/10 Okay
Chenoa
Nov 6, 2023
Chenoa
Stayed 3 nights in Oct 2023
Response from BJ-GM on Nov 28, 2023
Thank you for providing feedback. I hope you will visit us again.