Seasonal outdoor pool

Reviews of Microtel Inn & Suites by Wyndham Gardendale

2 out of 5

Reviews

8.0

Very Good

Rating 10 - Excellent. 416 out of 999 reviews" "
Rating 8 - Good. 326 out of 999 reviews" "
Rating 6 - Okay. 128 out of 999 reviews" "
Rating 4 - Poor. 80 out of 999 reviews" "
Rating 2 - Terrible. 49 out of 999 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sherry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast area was small but food was good. Quiet night. Slept well.
Stayed 1 night in Apr 2024
Response from BJ-GM on Apr 15, 2024
Thank you for the kind review. I am glad you enjoyed a quiet night at Microtel by Wyndham Gardendale. I am glad you enjoyed the continental breakfast. I hope you will visit us again.

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from BJ-GM on Apr 15, 2024
Thank you for providing feedback for Microtel by Wyndham Gardendale. I am glad you had a good stay. Please visit us again soon.

10/10 Excellent

Jamecia

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable
Stayed 1 night in Apr 2024
Response from BJ-GM on Apr 15, 2024
Thank you for the excellent feedback. I am glad you found Microtel by Wyndham Gardendale very comfortable. We look forward to your next visit.

4/10 Poor

James

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
Was looking for just a clean place to sleep before getting back on the road. Room was OK but bathroom was a bit sketchy and unit seemed pretty overpriced. Breakfast didn't start until 7:00.
Stayed 1 night in Apr 2024
Response from BJ-GM on Apr 10, 2024
Thank you for providing feedback. It helps us improve. I am sorry you did not enjoy your stay. Half of our bathrooms have been renovated. We will continue renovating the rest of the bathrooms soon. Breakfast on the weekend is from 7a - 10a. We do offer breakfast bags to go for our guests that need to leave before breakfast available. I do hope you will give us another try.

8/10 Good

Khaalida lynn

Business traveler, Traveled with family
Liked: Cleanliness, staff & service
Overall it was an ok stay.
Stayed 1 night in Apr 2024
Response from BJ on Apr 8, 2024
Thank you for providing feedback. I am glad your stay was ok. Next time we hope it will be awesome. We look forward to seeing you again.

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access. Waffles for breakfast
Stayed 1 night in Apr 2024
Response from BJ-GM on Apr 8, 2024
Thank you for providing feedback. I am glad you enjoyed easy access to the hotel. Yes, we have waffles for breakfast and they are very popular with our guests. I hope you will visit us again soon.

10/10 Excellent

Heather

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice for the price
Stayed 1 night in Apr 2024
Response from BJ-GM on Apr 8, 2024
Thank you so much for the wonderful review of Microtel by Wyndham Gardendale. I am delighted you found the hotel very nice for the price. We look forward to seeing you again.

8/10 Good

Chris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fine for an overnight stay.
Stayed 1 night in Apr 2024
Response from BJ-GM on Apr 8, 2024
Thank you for the kind review of Microtel by Wyndham Gardendale. I am glad you enjoyed your overnight stay. I hope we will see you again soon.

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 1 night in Apr 2024
Response from BJ-GM on Apr 5, 2024
Thank you so much for the kind score for Microtel by Wyndham Gardendale. We look forward to your next visit.

10/10 Excellent

Charlotte

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice person at front desk and room was comfortable after long drive. Free breakfast is also very nice.
Stayed 1 night in Mar 2024
Response from BJ-GM on Apr 1, 2024
Thank you so much for the kind review. I am pleased the desk clerk was nice and you found the room comfortable.The continental breakfast is free and features make your own waffles. We look forward to seeing you again.

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from BJ-GM on Mar 25, 2024
Thank you for the Five Point review of Microtel by Wyndham Gardendale. I am delighted you enjoyed your stay. Hurry back and see us.

10/10 Excellent

Andrea

Stayed 1 night in Mar 2024
Response from BJ-GM on Apr 15, 2024
Thank you so much for the outstanding score. I am glad you enjoyed your stay at Microtel by Wyndham Gardendale. I hope you will visit us again soon.

2/10 Terrible

Melissa

Stayed 1 night in Mar 2024
Response from BJ-GM on Apr 12, 2024
Thank you for providing feedback. I am sorry you did not enjoy your stay. We will try harder.

10/10 Excellent

Ruth

Traveled with partner
Liked: Amenities
fine
Stayed 1 night in Mar 2024
Response from BJ-GM on Mar 25, 2024
Thank you for the kind feedback for Microtel by Wyndham Gardendale. I am pleased everything was fine. We hope you will visit us again.

8/10 Good

Valerie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Mar 2024
Response from BJ-GM on Mar 18, 2024
Thank you for providing feedback. I am glad you had a nice stay at Microtel by Wyndham Gardendale. I hope you will visit us again.

10/10 Excellent

Hannah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Window seating
Stayed 4 nights in Mar 2024
Response from BJ-GM on Mar 18, 2024
Thank you for the kind review. I am glad you enjoyed your stay at Microtel by Wyndham Gardendale. I glad you enjoyed the window seat. We look forward to your next visit.

10/10 Excellent

Nicki

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for a wonderful stay
Stayed 1 night in Mar 2024
Response from BJ-GM on Mar 11, 2024
You are so welcome. I am glad you had a wonderful stay at Microtel by Wyndham Gardendale. I hope you will visit us again soon.

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from BJ-GM on Mar 4, 2024
Thank you for the high score review. I am glad you enjoyed staying at Microtel by Wyndham Gardendale. We hope you will visit us again.

8/10 Good

Misti

Stayed 2 nights in Feb 2024
Response from BJ-GM on Mar 25, 2024
Thank you for providing feedback. I am glad you enjoyed your stay at Microtel by Wyndham Gardendale. We look forward to your next visit.

10/10 Excellent

Mike

Stayed 1 night in Feb 2024
Response from BJ-GM on Mar 25, 2024
Thank you for the 5 point review of Microtel by Wyndham Gardendale. I am glad you enjoyed your stay. I hope you will stay with us again soon.

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from BJ-GM on Feb 18, 2024
Thank you so much for the five star review of Microtel by Wyndham Gardendale. I am glad you enjoyed your stay.I hope you will visit us again soon.

8/10 Good

Roger

Stayed 1 night in Feb 2024
Response from BJ-GM on Mar 25, 2024
Thank you for providing feedback on your stay at Microtel by Wyndham Gardendale. I am glad you enjoyed your stay. We look forward to seeing you again.

10/10 Excellent

melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from BJ-GM on Feb 14, 2024
Thank you so much for the Five Star Review of Microtel by Wyndham Gardendale. We look forward to your next visit.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Need updated soda n snack machines
Stayed 4 nights in Jan 2024
Response from BJ-GM on Feb 7, 2024
Thank you for providing feedback. I am glad you enjoyed your stay. I will pass along your suggestion to the vending company. Travel safely

10/10 Excellent

Pam

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very courteous
Stayed 1 night in Jan 2024
Response from BJ-GM on Jan 29, 2024
Thank you for the kind score for your stay at Microtel by Wyndham Gardendale. We look forward to your next visit.

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 4 nights in Jan 2024
Response from BJ-GM on Jan 26, 2024
Thank you so much for the wonderful review of Microtel by Wyndham Gardendale. I look forward to seeing you again.

10/10 Excellent

Linda

Traveled with partner
This area is wonderful. We ate at the Olive Garden which is right across the street from the hotel. The hotel and staff was great the only problem we had -and I reported it-was the pillows on the bed were FLAT. Unable to sleep due to that and woke up with a bad headache. Everything else was great
Stayed 1 night in Jan 2024
Response from BJ-GM on Jan 25, 2024
Thank you for the kind review. I am so glad you enjoyed staying in the area. I am sorry your pillows were flat. We'll get those swapped out. Thanks for letting me know.

8/10 Good

Erin

Stayed 1 night in Jan 2024
Response from BJ-GM on Mar 25, 2024
Thank you for providing feedback. I am glad you enjoyed your stay at Microtel by Wyndham Gardendale. We look forward to seeing you again soon.

10/10 Excellent

Rosa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was kind.. And it was very clean
Response from BJ-GM on Jan 22, 2024
Thank you so much for the nice review of Microtel by Wyndham Gardendale. I am pleased you found the staff kind and the hotel very clean. We hope you will visit us again soon

6/10 Okay

Linda

Stayed 1 night in Jan 2024
Response from BJ-GM on Jan 17, 2024
Thank you for providing feedback. We will try harder to score a 10. Travel safely.

8/10 Good

Marion

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a nice stay
Stayed 2 nights in Jan 2024
Response from BJ-GM on Jan 15, 2024
Excellent! Thanks for letting me know you had a nice stay at Microtel by Wyndham Gardendale. I do hope you will visit us again soon.

10/10 Excellent

Janis E.

Stayed 1 night in Dec 2023
Response from BJ-GM on Jan 1, 2024
Thank you so much for the high score for Microtel by Wyndham Gardendale. I am glad you enjoyed your stay. I hope you will visit us again soon.

10/10 Excellent

Pamela

Stayed 1 night in Dec 2023
Response from BJ-GM on Jan 1, 2024
Thank you for choosing Microtel by Wyndham Gardendale.I am pleased you enjoyed your stay. Thank you so much for the high score. We look forward to seeing you again.

10/10 Excellent

Pamela

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from BJ-GM on Dec 29, 2023
Thank you for the kind score. I am glad you enjoyed your stay at Microtel by Wyndham Gardendale. I hope you will visit us again soon.

2/10 Terrible

Zayda

They said I had to go the day I checked in which was the 26
Stayed 1 night in Dec 2023
Response from BJ-GM on Dec 29, 2023
Thank you for providing feedback. I am sorry you did not understand the check in and check out procedure. Check in begins at 3p. Check out at 11a. If you arrive at 3am, it's for the prior night with checkout at 11am. You stayed and paid for 1 night. I am sorry for the misunderstanding.

8/10 Good

Aaron

Traveled with partner
Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023
Response from BJ-GM on Dec 27, 2023
Thank you for the kind score. I am glad you enjoyed staying with us at Microtel by Wyndham Gardendale. I hope to see you again soon.

8/10 Good

Ken

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room had a moldy smell. Fixtures in bathroom were rusted.
Stayed 1 night in Dec 2023
Response from BJ-GM on Dec 25, 2023
Thank you for providing feedback. I do apologize for the odor. I will have that corrected. Thanks for letting me know.

2/10 Terrible

Jayla

Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from BJ-GM on Dec 18, 2023
Thank you for providing feedback. I am sorry you were unable to stay at the property. Check in begins at 3pm. Check out is at 11am. Housekeeping begins at 9a. I am sorry I could not check you in before guests departed and housekeeping started. Early check in, if available is an additional 35 plus tax. Next time purchase the night before so that you room is clean and available when you arrive.

10/10 Excellent

Judy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from BJ-GM on Dec 15, 2023
Thank you so much for the 10 score! I am glad you enjoyed staying with us at Microtel by Wyndham Gardendale. I hope you will visit us again soon.

8/10 Good

Tami

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast selection! Staff was very nice and friendly.
Stayed 2 nights in Dec 2023
Response from BJ-GM on Dec 11, 2023
Thank you so much for the kind feedback. I am glad you enjoyed the continental breakfast selection. The staff at Microtel by Wyndham Gardendale and nice and friendly. We hope you will visit us again soon.

4/10 Poor

Domonique

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It smells bad. The tub was nasty. I had to go to store and get some cleaning products.
Stayed 1 night in Dec 2023
Response from BJ-GM on Dec 11, 2023
Thank you for providing feedback. I am sorry you did not enjoy your stay. I do apologize for the housekeeping misstep. We will try harder. I hope you will give us another opportunity to earn your business.

10/10 Excellent

Judy, Calhoun

Staff were friendly and pleasant!
Stayed 2 nights in Nov 2023
Response from BJ-GM on Dec 5, 2023
Thank you for the wonderful review of Microtel by Wyndham Gardendale. I am glad you found the staff friendly and pleasant. I look forward to seeing you again soon.

10/10 Excellent

Nicki

Traveled with partner
Quiet location, updated and very clean.
Stayed 1 night in Nov 2023
Response from BJ-GM on Dec 1, 2023
Thank you so much for the kind review of Microtel by Wyndham Gardendale. The hotel is located in a quiet neighborhood just north of the city. The rooms are very clean. I hope you will visit us again soon.

8/10 Good

David

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfy
Stayed 1 night in Nov 2023
Response from BJ-GM on Nov 27, 2023
Thank you so much for your kind review of Microtel by Wyndham Gardendale. I am glad you enjoyed a very clean and comfy room. I hope you will visit us again soon.

2/10 Terrible

Mark

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Checked in, saw my room, and checked out. Not in good condition at all. Very sketchy/unsafe feeling area.
Stayed 2 nights in Nov 2023
Response from BJ-GM on Nov 22, 2023
Thank you for providing feedback. I am sorry you were disappointed with the property. It's an economy hotel located in a nice community north of the city. It's safe. I am sorry you felt uncomfortable. Safe travels.

6/10 Okay

Chenoa

Stayed 3 nights in Oct 2023
Response from BJ-GM on Nov 28, 2023
Thank you for providing feedback. I hope you will visit us again.

6/10 Okay

David

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Nice stay
Worst night ever, but overall very nice stay.
Stayed 1 night in Nov 2023
Response from BJ-GM on Nov 6, 2023
Thank you for providing feedback. I am sorry you had a difficult night. I am glad you enjoyed a nice stay.I hope you will visit us again.

8/10 Good

Craig

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and clean
Stayed 1 night in Oct 2023
Response from BJ-GM on Nov 6, 2023
Thank you for the nice comment. I am glad you found Microtel by Wyndham convenient and clean. I hope you will visit us again soon.

8/10 Good

Barbara

Stayed 1 night in Oct 2023
Response from BJ-GM on Nov 20, 2023
Thank you for providing feedback. I am glad you enjoyed your stay at Microtel by Wyndham Gardendale. I hope you will visit us again soon.

10/10 Excellent

Latashaa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from BJ-GM on Oct 30, 2023
Thank you for choosing Microtel by Wyndham Gardendale.Thank you for the excellent review. I hope you will visit us again soon.