I have high praise for the reception staff. The elevator was under repair when I arrived, but the receptionist made sure my suitcase was taken upstairs (two flights) so I didn't have to carry it. Later, when the Wi-Fi went out, a very nice (different) couple at reception spent 20 minutes finding out and fixing the problem. They also arranged for, and confirmed with me, a taxi for 5:30 the next morning. This was my second stay in this hotel. The rooms are compact, but modern and clean. If street noise bothers you, ask for a room off the boulevard; personally, I like the night view of the handsome old Gare Matabiau. I don't know how fluent staff members are in English because I spoke French.
Located in the heart of Toulouse, this hotel is within a 15-minute walk of Place Wilson, Place du Capitole, and Basilique …More
The hotel is pleasant and comfortable. The best part was the wonderful gentleman who was managing during our stay on the 22nd and 23 of May 2015. When we arrived we were having difficulty parking. He came out of the hotel and spoke to a fellow who then moved his van so that we could get in. It was very good of him. And there were other times during our stay when he went out of his way to assist us. We'd go back just for that. Hotel Heliot is a good place with very good people working there. Our room was clean and comfortable as was all of the hotel.
Traveller from Portland, Oregon
Located in the heart of Toulouse, this hotel is within a 10-minute walk of Place Wilson and Place du Capitole. Basilique …More