Ratings based on 33 Verified Reviews

They paid and stayed. We double-checked.
3.2 out of 5
88% of guests recommend
3.5 Room cleanliness
3.4 Service & staff
3.2 Room comfort
3.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Families
by Dave from Largo Fl

Posted May 15, 2014 on Hotels.com
Staff was very helpful we anything we needed. Rooms very clean and nice had microwave,fridge.35in flatsceen
Comment from Hotel Management
Aug 2, 2014 by Gina, Hotel Management
Dear Dave, Thanks for taking the time to give us a review about our hotel in general and also our staff. I am very pleased to know that you were satisfied with your stay and that our staff made you very welcome in our facility. We will continue to strive to do better all the time. Sincerely, GM
Comment from Hotel Management
Aug 2, 2014 by Gina, Hotel Management
Dear Dave, Thank you very much for taking the time to visit Expedia to give us an input of your experience. 5 stars speak a lot more than words. Sincerely, GM
1 out of 5
Recommended
for Business Travelers
by Soccer Dad from NC

Pimps and US Marshals

Posted May 13, 2014 on Hotels.com
Not the place to take the family. After talking to the clerk at the front desk she assured me it was not a bad neighborhood, however ladies of the night were working t the corner of the motel, US Marshals were serving warrants and the friendly town officer assures me this was no place for a family to stay
Comment from Hotel Management
Aug 2, 2014 by Gina, Hotel Management
Dear Soccer Dad, Thanks for drawing our attention to some issues not experienced in our hotel before, we will contact the Garner City Police to look into this issue because we want all of our guests to feel safe and confortable when staying with us. Comments well appreciated. GM
Comment from Hotel Management
Aug 2, 2014 by Gina, Hotel Management
Dear Soccer Dad, We are glad that you brought this to our attention, we will talk to the Garner city police about this issue. We want our hotel to be a very safe place to all our visitors and guests, and this behaviour will not be tolerated. Sincerely GM
1 out of 5
Recommended
for Personal Event
by A verified traveler

Posted Apr 18, 2014 on Hotels.com
Comment from Hotel Management
Jul 12, 2014 by Gina, Hotel Management
Thank you very much, your comments and opinions are very welcome without which, we will not be able to make the necessary improvements in our facility.
3 out of 5
Recommended
by A verified traveler

Posted Apr 16, 2014 on Hotels.com
Comment from Hotel Management
Jul 12, 2014 by Gina, Hotel Management
We sincerely value your comments, your inputs allow us toseewere we are weak and what improvements to make. Thank you very much for letting us know that more improvements are needed. Steps are being taken now to improve our quality, and service. Thank you oce again.
4 out of 5
Recommended
by J. Mitchell from Raleigh, NC

Flat screen

Posted Mar 27, 2014 on Hotels.com
Standard stay. Surprised they had flat screen this room. Low water pressure though and this room had damaged data port for those without wireless capable laptop. Yes they still exist. Bed was tooooo soft.
4 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Mar 4, 2014 on Hotels.com
2 out of 5
by soooo tired! from s

Wouldn't stay here ever again!!!

Posted Mar 3, 2014
The room was dirty, had an odor, the heater sounded like a VW bug with a cough! The room next door had a screaming child that was allowed to pound on the walls with things and the front desk never answered the phone. The hotel housekeeping staff was allowed to bring their children with them and were running in and out of rooms screaming and being completely disruptive. I would NEVER stay here again or recommend this hotel to ANYONE!
Comment from Hotel Management
Mar 9, 2014
We at the econo Lodge are so sorry for the problems that you brought to our notice. we have checked all of our rooms to make sure that the AC/Heating unit in them are not causing unnecessary noises. unfortunately, the kids mentioned in the report were that of guests that were using our meeting room which is next to our office. we did try to have the guests restrained their children, and they have promised that this would never happen again.
3 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Mar 1, 2014 on Hotels.com
2 out of 5
Recommended
for Couples
by Jen V. from Raleigh, NC

Needs Attention and Upgrades

Posted Feb 18, 2014 on Hotels.com
I requested a bottom floor room but was given top floor. The bed was probably the least comfortable bed I've ever slept in - you could literally feel the hard metal springs as soon as you sat on or laid on the bed. Didn't sleep very well because of it. Neither light beside the bed worked - we had to pull the nightstand out and plug them up. The mini fridge door was very difficult to open due to being broken. There were loud noises at night from other guests at the hotel. I realize this isn't meant to be a top of the line place - but a comfy bed and working fixtures isn't too much to ask. On the positive side, the room was very large and spacious and the price was reasonable. The location is also very convenient and within walking distance of several restaurants.
Comment from Hotel Management
May 3, 2014 by Gina, Hotel Management
Dear Jen V. I want to thank you for taking the time to share your experience with our hotel. I do appologise for not meeting with your request. I will actively investigate this issue with the employee on duty the day of your arrival. Finally, I do wish that I may have the opportunity to serve once again and I promise that you will never be dissappointed. Gina Mgr.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great stay

Posted Jan 23, 2014
Pros: Everything
Cons: Bath tub does not drain could not take a bubble bath. Lol
Have staid here 2 times in the last 2 weeks and about to make another reservation. Nice, simple hotel. Staff is friendly. Guy checking me in is always smiling. Room is always clean, smells fresh, and looks nice. No complaints from me.
Comment from Hotel Management
Jul 26, 2014 by Gina, Hotel Management
I would like to thank this annonymous guest for his/her kind remarks about our front desk clerk and the hotel. We promise that we will continue to work hard to make Econo lodge South the best hotel in this area. Thank you.