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Opiniones de Super 8 by Wyndham Garner/Clayton/Raleigh

2 out of 5
Super 8 by Wyndham Garner/Clayton/Raleigh
101 Leone Ct, Garner, NC

Opiniones

7.6

Bueno

Puntuación de 10, es decir, Excelente. Basada en 118 de 365 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 123 de 365 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 61 de 365 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 29 de 365 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 34 de 365 opiniones" "

7.6/10

Limpieza

8.0/10

Servicio y personal

6.6/10

Servicios

7.6/10

Condiciones de la propiedad

7.0/10

Cuidado del medio ambiente

Opiniones

2/10 Terrible

Luis

Viaje de negocios, Viaje en pareja, Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Demasiado sucio el piso y las camas y ademas queriamos usar la piscina y eataba cerrado
Se hospedó 1 noche en julio de 2023
Respuesta de Paul, el 15 jul. 2023
Dear Luis,Please accept our sincere apology for any inconvenience you have during your stay.We already spoke with our housekeeping staff for the floor issue you had mentioned.Also we have only one day pool closed since we opened on Memorial Day Weekend.Due to the Health Inspection we have to close the pool one day in order to do required need.Please feel free to contact us should you have any questions or concerns.We really appreciate your business.Sincerely,Paul.Super8Garner919-661-1991

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en mayo de 2019
Respuesta de Paul., el 1 jun. 2019
Dear Anonymous, Thank you for your feedback. We really appreciate your business.

2/10 Terrible

Elizabeth

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Paul., el 9 abr. 2024
Good Morning,Dear Elizabeth,Thank you for your review.Please feel free to contact us should you have any questions.

2/10 Terrible

Megan

Se hospedó 1 noche en marzo de 2024
Respuesta de Paul., el 2 abr. 2024
Dear Megan,Thank you for your review.We really appreciate your business.

10/10 Excelente

Courtnee

Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de Paul., el 4 mar. 2024
Dear Courtnee,Thank you for your review.We really appreciate you business.

10/10 Excelente

Paul

Se hospedó 2 noches en enero de 2024
Respuesta de Paul., el 21 mar. 2024
Good Morning,Mr. Paul,Thank you for your review.We really appreciate your business.

2/10 Terrible

Beth

No le gustó: Limpieza y condiciones de la propiedad
Filthy, disgusting everywhere!
Se hospedó 2 noches en enero de 2024
Respuesta de Paul., el 27 ene. 2024
Dear Mrs. Beth,Please accept our sincere apology for any inconvenience you had during your stay.Please feel free to contact us should you have any questions.

2/10 Terrible

Michael, Raleigh

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de Paul., el 18 ene. 2024
Good Morning,Mr. Michael,Please accept our sincere apology for any inconvenience you had during your stay.I will really appreciate if you can explain us the issues in details so we can resolve them.Looking forward to hear back from you soon.

2/10 Terrible

Sergio

Viaje de negocios, Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I hate that my door stopped working and I had to get the lady to open my door every time I closed it, the sheets also had burnt holes in them, stains everywhere me an my son had a horrible night there I suggest no one to ever book there and I’m not kidding
Respuesta de Paul., el 21 mar. 2024
Dear Sergio,Please accept our sincere apology for any inconvenience you had during your stay.We will work on the issues you had mention.

10/10 Excelente

Donald

Viaje con mascota
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Staff was quite helpful in accommodating
Se hospedó 2 noches en noviembre de 2023
Respuesta de Paul., el 30 nov. 2023
Good Morning, Mr. Donald,Thank you for your feedback.We really appreciate your business.

8/10 Bueno

Boyd

Se hospedó 1 noche en octubre de 2023
Respuesta de Paul., el 2 nov. 2023
Dear Boyd,Thank you for your review.We really appreciate your business.

6/10 Aceptable

Eric

Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal
The room wasn’t clean at all I had to go to the front desk to get a broom to sweep and I had to clean the bathroom
Se hospedó 2 noches en septiembre de 2023
Respuesta de Paul., el 17 oct. 2023
Mr. Eric,Sorry for any inconvenience.We will work on the housekeeping issues you had mention.

2/10 Terrible

Edgar

No le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 2 noches en octubre de 2023
Respuesta de Paul., el 17 oct. 2023
Thank you for your feedback Mr. Edgar.Sorry for any inconvenience.Please accept our sincere apology.

8/10 Bueno

Nancy

Viaje familiar
Le gustó: Limpieza y servicio y personal
The room was a little dirty. Hairs in the bathtub, blood on the mattress, floors were filthy. The staff was amazing.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Paul., el 26 sept. 2023
Dear Nancy,Thank you for your review.Please accept our sincere apology for any inconvenience you have during your stay.Our housekeeping staff is working on the issues you had mentioned regarding cleaning.Please feel free to contact us should you have any questions.We really appreciate your business.

8/10 Bueno

robert

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2023
Respuesta de Paul., el 18 sept. 2023
Good morning,Mr. Robert,Thank you for your review.We really appreciate your business.

10/10 Excelente

Karen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It was a very nice property it sucked cause tge pool was closed
Se hospedó 3 noches en septiembre de 2023
Respuesta de Paul., el 13 sept. 2023
Dear Karen,Thank you for your review.We really appreciate your business.

6/10 Aceptable

Phillip

Viaje en pareja
Le gustó: Limpieza y servicio y personal
Needs quite a bit of updating
Se hospedó 1 noche en septiembre de 2023
Respuesta de Paul., el 26 sept. 2023
Dear Phillip,Thank you for review.We will look into the update options.We really appreciate your businesss.

2/10 Terrible

MICHAEL, GREENSBORO

Viaje familiar
No le gustó: Limpieza, servicios, condiciones de la propiedad
This place was old with no visible upgrades other than maybe the TV. Drapes were dirty, the AC was noisy and did not cool very well. There were holes on the bed cover and dirt and rust in the crevices of the walls and fixtures. The worst issue was the fact you could hear everything going on in the next room. We were awakened by the sound of the TV 5:30 in the morning as well as being able to hear their conversations and the sound of the hair dryer. To top it off, we had to hear the sounds of them having sex while we were packing up to leave this poor excuse for a $100 motel room!
Respuesta de Paul., el 11 sept. 2023
Good Afternoon,Mr. Michael,Please accept our sincere apology for any inconvenience you had during your stay.We will work on the issues you had mentioned.Please feel free to contact me should you have any questions.

2/10 Terrible

MICHAEL, GREENSBORO

Viaje familiar
No le gustó: Limpieza, servicios, condiciones de la propiedad
I feel like I was misled when I looked up the reviews and saw that this property was rated 7.5/10 stars, I would hate to see what a 3 star would be like. We paid $100 a night for a cheap motel that would have hardly been worth half the price. It was old with maybe the only "new" thing would be the TV. Floors were sticky, the bed cover had holes in it and there were bugs flying around. The worst part of the whole experience was that the walls were paper thin, at 5:30 am we were woken by the loud sound of the TV in the next room as well as their conversations and the sound of a hair dryer. The coup de grace was the sound of them having sex while we were packing up to get the hell out of there.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Paul., el 11 sept. 2023
Mr. Michael,Please accept our sincere apology for any inconvenience you had during your stay.We are working with our housekeeping staff to correct some of the issues you had mention.Please feel free to contact me should you have any questions.

6/10 Aceptable

Morgan

Viaje familiar
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
Over all it was good. The two main issues were, the shower in room 209 only had one working position and that was the hottest setting. The second issue i had was with them closing their pool just after dark. They dont consider the people that can not be expose to the sun so the pool closing just after the sun set left no time to to swim.
Respuesta de Paul., el 31 ago. 2023
Dear Morgan,Thank you for review.Please accept our sincere apology for any inconvenience you had during your stay.We will address the issues you had mention ASAP.We really appreciate your business.

6/10 Aceptable

Anne

Viaje de negocios, Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza
Fridge wasn't clean, smelled of smoke.
Se hospedó 4 noches en agosto de 2023
Respuesta de Paul., el 19 ago. 2023
Dear Anne,Thank you for your review.Please accept our sincere apology for any inconvenience you had during your stay.We will work on the issues you had mention.Thanks again for staying with us.

2/10 Terrible

Betsy

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Got there and sign at desk said no housekeeping on Sat/Sun bc staffing issues. They also didn't come on Mon or Friday. Room was filthy upon check in. Towels were folded nicely but when unfolded, you could see dirt as if they'd been used to wipe floors. Staff mopped on Wed with dirty water and just slopped water everywhere but didn't soak back up. I ended up buying Clorox wipes and wiping every surface. Only good things was no bed bugs and check in staff was nice.
Se hospedó 8 noches en julio de 2023
Respuesta de Paul., el 9 ago. 2023
Good Morning,Dear Mrs. Besty,Please accept our sincere apology for any inconvenience you had during your stay.We will work on the issues you had mention.We are more then happy to address the issues right away if you had mention it to any of our Front Desk staff during your stay.Please feel free to contact me should you have any questions.I was off last two days thats why did not get chance to respond to your review till today.

4/10 Malo

Faith

No le gustó: Limpieza y servicio y personal
Se hospedó 4 noches en julio de 2023
Respuesta de Paul., el 4 ago. 2023
Dear Faith,Thank you for your review.We will work on the housekeeping issues you had mentioned.Please accept our sincere apology for any inconvenience you had during your stay.

8/10 Bueno

Jessica

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
.
Se hospedó 2 noches en julio de 2023
Respuesta de Paul., el 28 jul. 2023
Dear Jessica,Thank you for your review.We really appreciate your feedback.

2/10 Terrible

Taylor

Viaje en grupo, Viaje con mascota
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Listennnn. Some of these reviews have to be fake. Listen to the bad reviews. No idea how this place has a 7.6 / 10 rating and I feel tricked. The floors were disgusting. There wasn’t a fitted sheet on the beds. Just two flat sheets. There were stains on the sheets. Also had a room with a gap in the door and saw a roach and had multiple flies. I wasn’t expected it to be the greatest experience but I also didn’t think it would be that bad. Only saw one lady working there and she was nice. So that’s good I guess. Glad it was only for a night but didn’t get much sleep. Only stayed because we had pets and the cost for pets was reasonable compared to other hotels in the area. I wouldn’t stay here again though.
Se hospedó 1 noche en julio de 2023
Respuesta de Paul., el 17 jul. 2023
Dear Mr. Taylor,Please accept our sincere apology for any inconvenience you had during your stay.We will work on the issues you had mention.Please feel free to contact us should you have any questions.

10/10 Excelente

Sean

Viaje con mascota, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Staff was super friendly and helpful. Rooms were clean too. Loved the pool and convenient location. Overall a very good experience, I will definitely stay there next time.
Se hospedó 3 noches en junio de 2023
Respuesta de Paul., el 21 jun. 2023
Dear Sean,Thank you for your review.We really appreciate your business.

10/10 Excelente

ricky j

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very nice place to stay
Se hospedó 3 noches en junio de 2023
Respuesta de Paul., el 19 jun. 2023
Dear Mr. Ricky,Thank you for your review.We really appreciate your business.

8/10 Bueno

Melisa, Spartanburg

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I needed a good night sleep on my travels for an affordable price and this was it. Plain on the outside but my room had been recently re-done so very clean and comfortable -easy stay. gentleman at front desk was very nice and efficient
Se hospedó 1 noche en junio de 2023
Respuesta de Paul., el 11 jun. 2023
Dear Melisa,Thank you for your review.We really appreciate your business.

10/10 Excelente

Jeniffer

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I took a trip to the area to see family and chose super 8 initially for the reasonable rate. Was impressed by how friendly Lisa was at the front desk, friendly neighbors, great pizza delivery and clean room/linens. All around a great experience :)
Respuesta de Paul., el 2 jun. 2023
Dear Jennifer,Thank you for your review.We really appreciate your business.

4/10 Malo

Reina

Viaje familiar
No le gustó: Limpieza, servicios, condiciones de la propiedad
One of our beds wasn't made, there were no towels, and the floor was filthy. They took care of the bed and towels rather quickly. The checkin and checkout process was very quick and easy. The front desk staff were very accommodating.
Se hospedó 2 noches en abril de 2023
Respuesta de Paul., el 24 abr. 2023
Dear Reina,Please accept our sincere apology for any inconvenience you had during your stay.We will follow up with our housekeeping staff on the issue you had mentioned.Thanks again staying with us.Please feel free to contact us should you have any questions.

6/10 Aceptable

Joseph

No le gustó: Limpieza
Room smelled like smoke
Se hospedó 1 noche en abril de 2023
Respuesta de Paul., el 21 abr. 2023
Good Morning,Mr. Joseph,Thank you for your feedback.We will look into the issues you had mention.Sorry for inconvenience you had during your stay.We really appreciate your business.

8/10 Bueno

Valerie, Carrollton

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en abril de 2023
Respuesta de Paul., el 11 may. 2023
Dear Valerie,Please accept my sincere apology for delay response.Thank you for review.We really appreciate your business.

6/10 Aceptable

MICHAEL

Viaje de negocios
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Overall it was acceptable, but the handle to the shower didn't work so I couldn't take a shower.
Se hospedó 1 noche en marzo de 2023
Respuesta de Paul., el 24 mar. 2023
Good Morning,Michael,Thank you for your feedback.Please accept our sincere apology for any inconvenience you had during your stay.We really appreciate your business.Please feel free to contact us should you have any questions.

10/10 Excelente

donald

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The Manager was quite a combination
Se hospedó 2 noches en marzo de 2023
Respuesta de Paul., el 12 mar. 2023
Good Afternoon,Mr. Donald,Thank you for your review.We really appreciate your business.

10/10 Excelente

Debora

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Highly recommended
It was terrific. The staff was very nice especially the young lady who checked us in on the 28th. The were very accommodating to my needs with an accessible room and my service animal. I highly recommend this hotel. Beautiful room and huge bathroom.
Huge pictures and comfortable beds and furniture
Large bathroom with everything we needed provided.
Se hospedó 1 noche en diciembre de 2022
Respuesta de Paul., el 30 dic. 2022
Dear Debora,We glad to hear that you enjoy your stay with us.We really appreciate your business.Thank you.

10/10 Excelente

Ivan

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We like everything and the staff was great person, Mr.Paul always was really friendly and he's always helping
Respuesta de Paul., el 28 dic. 2022
Dear Ivan,Thank you for your review.We really appreciate your business.

2/10 Terrible

Eric

Viaje en grupo, Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en noviembre de 2022
Respuesta de Paul., el 23 nov. 2022
Dear Eric,Thank you for you review.Please accept our sincere apology for any inconvenience you have during your stay.We really appreciate your business.

8/10 Bueno

Cynthia

Se hospedó 1 noche en noviembre de 2022

6/10 Aceptable

Linda

Viaje con mascota
Le gustó: Servicio y personal
Staff was great, the quality of bed, bedding, etc. not so good.
Respuesta de Paul., el 2 nov. 2022
Dear Linda,Thank you for your review.Please accept our sincere apology for any inconvenience you had during your stay.We will look into the issue you had mention.We really appreciate your business.Thanks again for staying with us.

10/10 Excelente

Bray

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Super clean and nice rooms. Friendly staff. Lots to eat close by. Quit at night. Over allva very xofortable location
Se hospedó 2 noches en septiembre de 2022
Respuesta de Paul., el 27 sept. 2022
Dear Bray,Thank you for your feedback.We really appreciate your business.

6/10 Aceptable

Angela

Viaje en grupo
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Fair
Overall clean but bedspread had burn hold in it and the sink faucet stuck/was hard to turn on. Breakfast was disappointing-no coffee, no hot food.
Se hospedó 2 noches en septiembre de 2022
Respuesta de Paul., el 27 sept. 2022
Dear Angela,Please accept our sincere apology for any inconvenience you had during your stay.We will look into the issues you had mention.FYI we are changing sink Faucets in few rooms.Also we do have coffee during the breakfast hours but might be ran out - it will take few minutes to make it new if you had let the Front Desk person know.Again sorry for any inconvenience you had.

6/10 Aceptable

Baron

No le gustó: Limpieza
Se hospedó 6 noches en agosto de 2022
Respuesta de Paul., el 28 ago. 2022
Good Afternoon,Dear Baron,Thank you for your review.We really appreciate your business.

6/10 Aceptable

Earl

Viaje de negocios
Le gustó: Servicio y personal y comodidad de las habitaciones
Decent stay for price
Decent for the price. Odor in room.
Se hospedó 1 noche en junio de 2022
Respuesta de Paul., el 27 jun. 2022
Good Morning, Mr. Earl, Thank you for your feedback. We will work on the issue you had mention. Please accept our sincere apology for any inconvenience you had during your stay. We really appreciate your business.

10/10 Excelente

ricky j

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Very nice place. Would reccomend it to other people
Se hospedó 1 noche en mayo de 2022
Respuesta de Paul., el 16 may. 2022
Dear Ricky, Thank you for your review. We really appreciate your business.

4/10 Malo

stephanie

Viaje de negocios
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
Dirty bedding. One pillow on king bed. Hair on coffee tray. Overall not clean room. Picture above bed is from the Market House Slave trade center in downtown Fayetteville NC. Very disturbing.
Se hospedó 1 noche en mayo de 2022
Respuesta de Paul., el 12 may. 2022
Dear Stephanie, Thank you for the review. Please accept our sincere apology for any inconvenience you had during your stay. This NOT our norm, but I will find out more detail on the issue you had mention with our housekeeping staff. Please feel free to contact us should you have any questions or concern.

10/10 Excelente

Christopher, Augusta

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Friendly staff and clean, no frills room. I’d definitely come back here!
Se hospedó 1 noche en mayo de 2022
Respuesta de Paul., el 8 may. 2022
Dear Chrisopher, Thank you for your feedback. We really appreciate your business.

2/10 Terrible

Chantel

Viaje de negocios, Viaje familiar con niños
No le gustó: Limpieza, servicios, condiciones de la propiedad
I got horrible bed bug bites all over my body the day before our wedding. It was super embarrassing to be in my dress with welts all over, the room had cigarette burns all Over the blankets, no sheets on the bed, and overall very dirty! Would never stay here again! It cost me money to stay here after the Dr apts and switching hotels last min.
Se hospedó 4 noches en abril de 2022
Respuesta de Paul, el 1 may. 2022
Dear Chantel, Sorry for any inconvenience you had during your stay. We already the look in the issue you had mention. Understand except for bed bug issue you had time to mention all the other issue you to notified the front desk after the time you had CHECKED IN. We do NOT compromise with our guest safety. As you aware the time you mention the issue next day morning after early check-In i approve full refund of the the previous night stay refund I don`t think so any other thing we will able to do On this issue as you aware that you had option to change the room or check-out & you decide to Check-Out.

6/10 Aceptable

Connie

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza
Looks better than it is
Front desk very nice. Room, not so nice. Our sheets even had burn holes in them. Filters needed to be replaced months ago. Cleanliness problem was more Maintenace than housekeeping. The sink didn't even drain. Would not stay there again.
Se hospedó 1 noche en abril de 2022
Respuesta de Paul., el 29 abr. 2022
Good Morning, Dear Connie, Please accept our sincere apology for any inconvenience you had during your stay. We will look into the issues you had mention & try our best to resolve it ASAP. Please feel free to contact us should you have any questions. We really appreciate your business.

10/10 Excelente

Avella

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
CHECK IN WAS SIMPLE AND THE STAFF WERE FRIENDLY. I WAS ABLE TO PARK DIRECTLY OUTSIDE MY ROOM DORR SO THE PARKING WAS GREAT. WHILE I WASNT THERE LONG ENOUGH TO NEED ANY OTHER ACCOMODATIONS, THERE WER MANY EATING CHOICES CLOSE AND A WALMART FOR SHOPPING AS WELL. THE PLACEMENT OF THIS MOTEL IS VERY USEFUL.
Se hospedó 1 noche en marzo de 2022
Respuesta de Paul., el 1 abr. 2022
Dear Avella, Thank you for your feedback. We really appreciate your business.

10/10 Excelente

Robin

Se hospedó 1 noche en marzo de 2022
Respuesta de Paul., el 15 mar. 2022
Dear Robin, Thank you for your feedback. & great rating. We really appreciate your business.