Ratings based on 865 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
94% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, centric location in Gatlinburg

Posted Nov 18, 2014
Near Gatlinburg and Smoky Mountains, excellent desk service, near all amenities
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Memphis,Tn.

Posted Nov 18, 2014
Clean room, nice staff. We were in town on business and able to relax before a big job.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel near Gatlinburg

Posted Nov 17, 2014
Excellent desk service and room service, clean and organized
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Rienzi, MS

Quick get-away!

Posted Nov 4, 2014
Pros: Nice staff and rooms.
Cons: Access to exiting the hotel was very hard - another exit would have been helpful.
Location: Close to everything -
Hotel was great - wish we had stayed there both nights!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Taylorsville, N.C.

The staff was excellent and very friendly.

Posted Oct 22, 2014
Pros: I really liked the staff. They were so polite and couldn't do enough for me and my family.
Cons: The breakfast area was very small and only had a few tables so we had to take our breakfast back to the room to eat.
Location: The location was perfect and close to everything.
I would definitely recommend this hotel to friends and family and plan to stay here again in the future.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Pigeon Forge

Great location

Posted Oct 21, 2014
Kids loved the indoor pool. Needs a little updating but otherwise nice.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom otto, nc

See the sights

Posted Oct 14, 2014
Came here to enjoy the scenery and go to a dinner and show
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Tullahoma, TN

Nice hotel close to the action!

Posted Oct 12, 2014
Pros: Clean, friendly staff, nice indoor pool, breakfast items
Cons: Toilet didnt flush correctly. It took 2 flushes to clear the bowl.
Location: Close to main attractions, restaurants.
Liked the location, the indoor pool. Staff was friendly and courteous. The front desk was very knowledgeable about attractions and places to visit. Checked into the room flawlessly. We were on the first floor, close to the pool and breakfast room. We were close to alot of the shows and attractions that keep us coming back to the Pigeon Forge area. We really enjoyed our stay and the Baymont Inn and Suites helped to make it enjoyable.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 12, 2014
Cons:
Our stay was great. Staff was very friendly, but the inside pool could use some work
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Harrison TN

Best bang for your buck

Posted Oct 8, 2014
Loved location and having breakfast and indoor pool for the kids