Ratings based on 893 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
94% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice place

Posted Feb 17, 2015
Place was very nice just wish parking was better. Staff was very friendly.
3 out of 5
Recommended
for Couples
by A verified travelerfrom Georgia

Winter relaxation

Posted Feb 12, 2015
Pros: convenience
Cons: Change and update the customer service reservation. I made it through expedia. Very disappointed. The heated pool and hot tub was the main reason.
I done my reservation online and the main thing I was looking for was a heated pool and hot tub. I stayed here 1 time before during summer and enjoyed it. I was told when I made the reservation that it was an all season pool I was so happy. I made that the day before cause I got a good deal plus I had my best friends to come also later that evening. We arrived the next day after a very long trip, got there and the pool and hot tub was closed for maintence for the winter. I was very mad. I had to stay or loose my money. That I hated.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 3, 2015
Great weekend getaway. Very clean room. Courteous and helpful office staff.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel in center of pigeon forge attractions

Posted Jan 19, 2015
Check in and out was great room was nice beds were comfortable breakfast buffet was just OK all in all a good value for pigeon forge area
4 out of 5
Recommended
for Families
by A verified travelerfrom Virginia

Very enjoyable.

Posted Jan 6, 2015
Pros: Clean and location and very comfortable.
Cons: Maybe just a little upkeep.
Location: Location really good close to at least five shows and great little diner just across the road if you don't wish to get in car.
Service was very good, easy in and out into heavy traffic. Staff was very friendly and efficient, kept room very clean and strait. I would recommend to a friend and would stay again. Thanks!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Georgia

Posted Jan 4, 2015
The hotel was nice and next to everything. We just left the car and walked to eat and have fun. Not too close of the city's noise. A nice 24hrs Subway just on the other side of the street. My daughter loved the indoor pool.
3 out of 5
by A verified traveler

Close to everything.

Posted Jan 3, 2015
Pros: Plenty of room for the six of us.
Cons: Needs updates.
Location: Good location close to about everything.
We had plenty of room and enjoyed being close to shopping and some attractions.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 1, 2015
Pros: Convenience
Cons: The facility could use some better soundproofing but given the age of the building there would be limited solutions
Location: Very convenient to everything - attractions in Pigeon Forge, Gatlinburg and the National Park.
The motel was pretty much as expected - clean and convenient. Can walk to some attractions, restaurants and shopping. Only two negatives 1) loud guest (11 PM +) sitting outside, directly above our room - soundproofing did not adequately muffle noise 2) Ran out of some breakfast items and not refilled - I believe a large group (bus) of high school boys were stay that night and probably "raided" the breakfast bar before many guests got there. These things are typical in a vacation destination like Pigeon Forge/Gatlinburg and will sometimes happen and level of motel/hotel. Planning on another trip to the area in May and will probably stay at this facility again.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom South Ga.

Very nice place to stay.

Posted Dec 27, 2014
Pros: Location and ease of check-in.
Location: Great location, easy to get to nearby attractions
Overall very good experience. Friendly staff , nice room.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom North Carolina

Christmas get away.

Posted Dec 23, 2014
Pros: Easy access to shopping and attractions. Friendly staff and great breakfast. Clean and quiet.
Location: Great location.
The hotel and staff was very nice and friendly. The daily breakfast was really good with lots of choices. Our room was very clean and the beds very comfortable. The hotel has a good location and access to and from was easy. If I have to choose one thing I would change it would be that our next stay will be in a non-smoking room. While our room was very clean the smokey smell was overpowering.