Ratings based on 237 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
86% of guests recommend
3.8 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from nc

close to area attaction . great breakfast

Posted Jul 30, 2015
Pool ,does not have a bar for balance to enter and to get out pool
5 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Very nice friendly

Posted Jul 26, 2015
I booked my room with Expedia but they failed to let the hotel know that it needed to be pet friendly. The staff was great got me in the let friendly room was very nice about the mix up. The next morning after having breakfast my room key would work they tried several electronic keys even tried the real key finally had to room the window to gain entry but staff was great through out this ordeal. Would diffently stay there again
2 out of 5
Recommended
for Everyone
by A verified traveler from sevierville tn

Ok for the price

Posted Jul 18, 2015
It was ok would stay again if I had to asked for an extra night and price was going to be 100 dollars more not even worth it
4 out of 5
Recommended
for Everyone
by A verified traveler from KY

Great for the price!

Posted Jul 18, 2015
We were looking for something simple, comfortable, clean, and not too pricey. We found it here :) Room was very clean, beds were decently comfortable, nice tv, and we loved the pool. The pool wasn't as clean as I would have preferred but we still had a blast in it. And I love the location, not into town too much so traffic wasn't bad, but a close enough distance to pigeon forge. Best Western was a win!
5 out of 5
Recommended
for Everyone
by A verified traveler from Smithville, IN

Best outdoor entrance Hotel ever

Posted Jul 16, 2015
This was one of my best hotel stays ever at an outdoor room entrance hotel. Hotel was very clean. Breakfast was a hit with the bear shaped waffles- the kids loved those. Great swimming pool! Easy access and not too busy before you get into Pigeon Forge. The Hotel gets 2 thumbs up!
4 out of 5
Recommended
for Everyone
by A verified traveler from Anniston,al

Good location

Posted Jul 14, 2015
We arrived and the room was ready the lady that checked us in was very friendly. The room was clean, the remote that they put in the bag had not been programmed to the TV. The breakfast was good.
2 out of 5
Recommended
for Everyone
by A verified traveler from ontario canada

hotel was ok but had to go to the far end of the 3

Posted Jul 12, 2015
Pros: bathroom was ok for a disabled person with a wheelchair, but not easily accessible for bathing
Cons: If it is a room set aside for disabled customers, then the bed should be a height to easily get into it and the the shower/tub should be more accessib
Location: good location, many places to eat and not too close to the entertainment which could be noisy.
hotel room was ok but had to go to the far end of the 3rd floor and room had an adjoining room door which allowed noise to filter through. Asked desk to quiet down the room, but could still hear the tv when we were were trying to hear ours- very disconcerting. Hotel location was ideal.
4 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta, GA

Just Right

Posted Jul 6, 2015
Pros: Staff
Cons: N/A
Location: The Island, Walmart, Restaurants.
The hotel staff was really nice, especially Veronica who went out of her way to assist. Breakfast was typical continental with cereal, hot eggs, biscuits with gravy, sausage links, and oatmeal. Hotel is just close enough to be convenient to all major attractions and public transportation. There is a pool which was nice.
4 out of 5
Recommended
for Everyone
by A verified traveler from Wilmington, Ohio

Great price, nice place

Posted Jun 27, 2015
We stayed four nights to travel the area by motorcycle. The outdoor pool was a plus after a hot day sightseeing. Hotel was nice and clean with a good hot breakfast and other cold choice breakfast foods. All the staff we interacted with were very nice! Would definitely stay here again!!
4 out of 5
Recommended
for Families
by A verified traveler from Huntsville, AL

Hotel was very quiet and extremely clean.

Posted Jun 24, 2015
Pros: This motel was very quiet and exceptionally clean. I enjoyed my stay while I was there.
Cons: I was told there would not be a pet fee for my puppy and I was charged $60.00 upon arrival. I was very disappointed with that.
Location: While I was in the area I went to Pigeon Forge, Gatlinburg, National Park, Shopping and I even went to Cherokee NC while I was there.
I thoroughly enjoyed my stay at this location and will most likely visit again. The only thing that was a problem was the amount of traffic I encountered at this time of the year. There was also some road construction going on which made it even more difficult. Other than that I found this to be one of the most enjoyable places to stay in my travels.