Property amenity

Reviews of Baymont by Wyndham Sevierville Pigeon Forge

2.5 out of 5

Reviews

6.2
Rating 10 - Excellent. 215 out of 1006 reviews" "
Rating 8 - Good. 221 out of 1006 reviews" "
Rating 6 - Okay. 196 out of 1006 reviews" "
Rating 4 - Poor. 170 out of 1006 reviews" "
Rating 2 - Terrible. 204 out of 1006 reviews" "

6.2/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

4/10 Poor

MARVIN, CROWN POINT

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dont expect anyhing fancy of this place. I booked this only because my back wont let me.drive far enough for the night and my hotel's destination property had a none functioning hot tub so i decided to stay in the area.
Stayed 1 night in Mar 2024

2/10 Terrible

Amanda

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Refused to stay, requested refund from Expedia. Dirty nothing like pictures and several people warned us to find another hotel when we were around town waiting for check in. They said they are known for cockroaches and bed bugs.
Stayed 1 night in Mar 2024

2/10 Terrible

Xiaohui

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very bad managed hotel. We booked through Expedia. When check in they want me to give them $150 cash as deposit. But this is nowhere to find in the booking confirmation. I offer them to charge my credit card simply because I do not have the money. They refused. So I can not stay in this hotel. But they also do not allow me to cancel. The hotel won twice!!! This is a total scam. Who carries $150 cash with you every!!!!

2/10 Terrible

Christopher

Traveled with partner
Liked: Amenities
Disliked: Staff & service
After one week of staying they automatically think that you live here even with a different state ID so they charge you extra and I don’t understand how they could do something like that and sometimes they can be Rude
Stayed 1 night in Mar 2024

6/10 Okay

Devan, Lithia

Liked: Staff & service
Terrible smell and we were put next to the elevator on the first floor so was really noisy.
Stayed 2 nights in Mar 2024

10/10 Excellent

Tafari

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazingly friendly staff
Stayed 1 night in Feb 2024

10/10 Excellent

Tony

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for the money! A little old, but that’s pretty typical of the hotels around here
Stayed 1 night in Feb 2024

8/10 Good

Kerri

Liked: Amenities
Very nice
Stayed 1 night in Feb 2024

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unbeatable for the price!
Stayed 3 nights in Feb 2024

6/10 Okay

Janelle

Disliked: Cleanliness, staff & service
Stayed 2 nights in Feb 2024

8/10 Good

Marilyn

Traveled with partner
Clean room - the only negative would be the breakfast area - very small and cramped and hard to get something as so small! Staff friendly!
Stayed 1 night in Feb 2024

10/10 Excellent

Chris

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Jan 2024

6/10 Okay

Jeffery

Stayed 2 nights in Jan 2024

10/10 Excellent

Eduardo, Orlando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jan 2024

8/10 Good

Jennifer

Stayed 1 night in Jan 2024

10/10 Excellent

Mareily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Mareily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Mareily

Liked: Amenities

10/10 Excellent

Timothy

Stayed 2 nights in Dec 2023

4/10 Poor

Scott

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Internet kept going out. Lamp/light did not work, phone did not work We expected more for the price paid. Compare tp a Motel 6 with faukty equipment. Had to stay another night and price of the room doubled.
Stayed 1 night in Dec 2023

10/10 Excellent

Misleidys

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo el hotel en buenas condiciones las habitaciones bien limpias y te brindan un buen servicio se los recomiendo
Stayed 4 nights in Dec 2023

10/10 Excellent

Heather

Stayed 1 night in Dec 2023

2/10 Terrible

Jesica

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were not clean. Musty smelling room and bedding. The front desk staff was rude.
Stayed 2 nights in Dec 2023

6/10 Okay

Dave

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Needs renovate in rooms and electrical worn out as well as tubs and fixtures.
Stayed 1 night in Dec 2023

2/10 Terrible

Malissa

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

6/10 Okay

Brandon

Traveled with family
Disliked: Property conditions & facilities
When we open up the door to the hotel room it was clean but it had a musk of cigarette smell in the room.
Stayed 2 nights in Dec 2023

4/10 Poor

Jonathan

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was alright not the best u can hear neighbors fighting and talking and the staffs didn’t want give u amount of washcloths and towels u asked for… not highly recommended to go.
Stayed 2 nights in Dec 2023

6/10 Okay

Gus

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023

8/10 Good

Kevin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Summer

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Good for price
The air system was really dirty. I had to clean our filters. Bad a little hard but overall good
Stayed 2 nights in Dec 2023

10/10 Excellent

Rosio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2023

8/10 Good

HIROYUKI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is clean.price is good.
Stayed 1 night in Dec 2023

2/10 Terrible

Larry

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities

10/10 Excellent

Leeanna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Callida, Antioch

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet, and safe
Stayed 2 nights in Dec 2023

10/10 Excellent

jose

Stayed 2 nights in Dec 2023

10/10 Excellent

Jolynn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay. The only thing was the bed. It was a little too hard for my taste. I prefer a sister bed, but to each their own. Other than that, it was amazing
Stayed 1 night in Dec 2023

2/10 Terrible

Laura

Stayed 2 nights in Dec 2023

2/10 Terrible

Jamie

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t waste your money
Very dirty , out dated smelled like smoke bathrooms dirty toliet stopped up
Stayed 1 night in Dec 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

2/10 Terrible

Ricky

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

2/10 Terrible

Jennifer

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Where do I start? Well first the front desk was rude when we checked in. Then there was a homeless woman standing in the stairwell and a homeless man in the ice machine room sleeping. Then the next morning the homeless woman was completely naked cleaning the floor in the ice machine room. Seems to be an everyday occurrence there. I definitely did not feel comfortable. I was expecting more from a Wyndham hotel.
Stayed 2 nights in Dec 2023

6/10 Okay

Erica

Liked: Staff & service
Disliked: Property conditions & facilities
There were ants up in down our bathroom door bc there was stuff not cleaned up on the wall and it smelt like milew!
Stayed 2 nights in Dec 2023

4/10 Poor

Jennifer

Disliked: Amenities, property conditions & facilities
Nothing was unique, there was only cold cereals or waffles for breakfast, terrible coffee, elevator was outside of the building. To get to your rooms they're on the outside of the building, the stairs were outside as well. The room was clean but everything was old, nothing was updated
Stayed 1 night in Dec 2023

2/10 Terrible

Jessica

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Marshal

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and worked like a charm
Stayed 1 night in Nov 2023

4/10 Poor

Juliann

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
If you dont mind bugs and a dirty bathroom then your alright. Easy check in and out not the best choice in the area.
Stayed 1 night in Nov 2023

2/10 Terrible

Tracy

Disliked: Staff & service
Stayed 1 night in Nov 2023

4/10 Poor

Jane

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk people were rude on all shifts. The room service people didn’t refill coffee, cups, towels and only made beds if we asked. Absolutely stay away!!!
Stayed 4 nights in Nov 2023

8/10 Good

Melissa

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Although it smelled bad in the office, check in was easy and the front desk lady was nice. The room was fine, nothing fancy, it was clean and served our needs for a weekend trip. Only complaints would be the shower water was backwards for hot and cold, the bathtub drained super slow so you’d stand in water while showering and the toilet acted like it could barely flush but those weren’t big issues. Location was convenient and close enough to attractions, shops and restaurants.
Stayed 2 nights in Nov 2023