Ratings based on 219 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
85% of guests recommend
3.7 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Lexington TN

great value for the money

Posted Apr 21, 2015
Pros: location and staff
Cons: breakfast area
Location: visited Cade's Cove and enjoyed it. Great shopping also
staff was extremely friendly and helpful. Hotel is not new but clean and taken care of. It was a great value for the money. Would be happy to stay there again.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom H

Convenient location to my event and shopping

Posted Apr 17, 2015
Hotel was comfortable however sheets were clean but worn into holes
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 14, 2015
we had a great stay!! would stay again! breakfast was good. staff was friendly!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 14, 2015
Everything was clean and comfortable. Staff was pleasant and accommodating.
1 out of 5
by A verified traveler

safety issues, rudeness

Posted Apr 9, 2015
Pros: nothing
Cons: better customer service
there were safety issues there and the manger was rude
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Mansfield Ohio

Excellent

Posted Apr 6, 2015
I want to stay there again. Rooms were very nice and quiet.
1 out of 5
by A verified traveler

Posted Apr 1, 2015
Advertises that this is a "Pet Friendly" Hotel - NOT
5 out of 5
Recommended
for Couples
by Donnafrom Kentucky

Excellent Stay

Posted Jan 9, 2015 on Hotels.com
The stay was excellent!
4 out of 5
Recommended
for Families
by A verified traveler

enjoyed stay

Posted Jan 5, 2015 on Hotels.com
We enjoyed our stay, convenient location and the hot breakfast was a plus
1 out of 5
Recommended
for Families
by Michaelfrom Greenville

Stay away!

Posted Jan 5, 2015 on Hotels.com
Worst stay in a hotel ever.