Ratings based on 222 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
85% of guests recommend
3.8 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified travelerfrom TN

Disappointing...

Posted May 3, 2015
This motel is dated and although they have tried to make some updates it still feels that way. My room smelled of smoke even though it was a non-smoking room. They staff was unable to move me to a less smelly room. Overall, I felt uneasy staying at this location, especially for the amount that I paid. I have found better accomodations for less money on several occasions. Unfortunately, I would not stay at this location again.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Lexington TN

great value for the money

Posted Apr 21, 2015
Pros: location and staff
Cons: breakfast area
Location: visited Cade's Cove and enjoyed it. Great shopping also
staff was extremely friendly and helpful. Hotel is not new but clean and taken care of. It was a great value for the money. Would be happy to stay there again.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom H

Convenient location to my event and shopping

Posted Apr 17, 2015
Hotel was comfortable however sheets were clean but worn into holes
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 14, 2015
we had a great stay!! would stay again! breakfast was good. staff was friendly!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 14, 2015
Everything was clean and comfortable. Staff was pleasant and accommodating.
1 out of 5
by A verified traveler

safety issues, rudeness

Posted Apr 9, 2015
Pros: nothing
Cons: better customer service
there were safety issues there and the manger was rude
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Mansfield Ohio

Excellent

Posted Apr 6, 2015
I want to stay there again. Rooms were very nice and quiet.
1 out of 5
by A verified traveler

Posted Apr 1, 2015
Advertises that this is a "Pet Friendly" Hotel - NOT
5 out of 5
Recommended
for Families
by Marilynfrom Phoenix AZ

Great Pet Room

Posted Feb 23, 2015 on Hotels.com
Late check in was no problem, the pet room was great. Always a big plus to stay at a hotel that allows pets. We got to the breakfast area around 9:00 am, just cereal and make your own waffles was left. Overall a great stay
5 out of 5
Recommended
for Couples
by kristenfrom friendsville tn

love it

Posted Feb 20, 2015 on Hotels.com
we love this hotel we would recommend to everyone