Ratings based on 191 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
84% of guests recommend
3.7 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

disappointing

Posted Oct 20, 2014
Pros: the breakfast would have been good if it was hot.
Cons: the carpets need to be cleaned and the food needs to be hot.
Location: the location was fine. it's a short drive to attractions in pigeon forge and gatlinburg.
unfortunately the room smelled like wet dog. the carpet was damp our entire stay. and the breakfast was cold every morning.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel near restaurants and other sites

Posted Oct 7, 2014
Check in at night with American girl was very nice. Check out the next morning from a man from India. He was very rude to me asking for copy of check out. He was rude to me because I had ordered room through Expedia it made him mad.
4 out of 5
Recommended
for Everyone
by A verified traveler from Alabama

Close to attractions and shopping!

Posted Sep 30, 2014
Pros: location, reputation
Cons: food was just lukewarm in the breakfast area
The only problem was traffic - at times it was hard to get out of the parking lot.
2 out of 5
by A verified traveler

Posted Sep 20, 2014
bathroom tub dripped. beds not comfortable. it's ok for a night but not a week.
3 out of 5
by A verified traveler from west virginia

Ok motel. Nice shower.

Posted Sep 2, 2014
Bed was nice.. an shower was nice. As for cleanin. The maid only made bed. Trash was still there. An ashtray not cleaned. Maid didnt do a very gd job. Hell I can make a bed. The motel was a come an go. I heard noise all night. Didnt sleep very well @ all. The receptionast gave me a room that the key didnt even work. She said they would fixed it. Very bad stay. Wont stay again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good location

Posted Aug 30, 2014
Pros: good location
Cons: The free breakfast was not of good quality. We did not use it after the first morning and we stayed 5 days there.
This hotel was in a good spot for everything we needed. There was a pet store close that we used to get the dogs groomed. We also got the car oil changed within the block that the hotel was located. There were several good dining establishments within walking distance.
2 out of 5
by A verified traveler

Posted Aug 26, 2014
There were bugs in the sink and tub, the carpet was stained and torn, the key card would not work so we had to use the regular key the breakfast was not good overall it was extremely overpriced for the condition
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 11, 2014
Pros: Everything
Cons: Nothing
Location: Dollywood, Gatlinburg, and many other attractions, too numerous to mention.
It was great. It was clean, staff was very nice, and food was great. I will use this hotel again, if I am in this area.
5 out of 5
Recommended
for Families
by A verified traveler from Indpls, IN

Good hotel for the price

Posted Aug 10, 2014
Pros: Low room rate. Clean Rooms. Convenient location.
Cons: The food at the continental breakfast could be improved. It was well-prepared and the staff was friendly, but the food was not very tasty.
Location: Nearby shopping, nice restaurants.
The staff was very friendly. My room was clean when I arrived. The desk clerk was careful to explain to me that the fridge would not be turned on when I arrived, and that I should turn it on when I entered if I wanted to use it. Everything in the room worked. I liked the shower; being tall, I often find the shower head too low. Not the case here. I stayed two nights, and the room was cleaned while I was out, and the work was well done. The hotel was located next to a convenient shopping area, and there was no problem with noise or other residents. When I return to the Gatlinburg area, this will be the hotel I use.
3 out of 5
Recommended
for Everyone
by A verified traveler

Quiet

Posted Aug 6, 2014
Away from the busy strip part of pigeon forge but close enough to everything.